{"id":13297,"date":"2020-09-19T12:05:28","date_gmt":"2020-09-19T12:05:28","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/customer-stories\/u-s-cellular\/"},"modified":"2020-09-20T20:01:15","modified_gmt":"2020-09-20T20:01:15","slug":"u-s-cellular","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/de-de\/customer-stories\/u-s-cellular\/","title":{"rendered":"U.S. Cellular"},"content":{"rendered":"\n<p>Seit mehr als 35 Jahren konzentriert sich U.S. Cellular darauf, M\u00e4rkte zu bedienen, die von anderen nicht bedient werden. Unternehmensweit stellen F\u00fchrungskr\u00e4fte sicher, dass ihre Mitarbeiter \u00fcber das Wissen und die Ausbildung verf\u00fcgen, um eine einheitlich und fundiert f\u00fcr ihre Kunden zu handeln.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Kundenfeedback erh\u00f6hte sich um 400%<\/li><li>Kosten f\u00fcr das Kundenkontaktcenter reduzierten sich um 50%<\/li><li>Die Nutzung der Software ist um 30% gestiegen<\/li><\/ul>\n","protected":false},"featured_media":4310,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[131],"region":[127],"class_list":["post-13297","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-telecom-de-de","region-north-america-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/13297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/13297\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/4310"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=13297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/categories?post=13297"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=13297"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/region?post=13297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}