{"id":10115,"date":"2020-09-05T01:43:46","date_gmt":"2020-09-05T01:43:46","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/experience-improvement\/"},"modified":"2021-12-20T18:17:16","modified_gmt":"2021-12-20T18:17:16","slug":"experience-improvement-kundenerfahrungen-verbessern-und-nicht-nur-managen","status":"publish","type":"page","link":"https:\/\/inmoment.com\/de-de\/experience-improvement-kundenerfahrungen-verbessern-und-nicht-nur-managen\/","title":{"rendered":"Experience Improvement"},"content":{"rendered":"<section id=\"block-5f52b08ad4fb8\" class=\"content-block play-video-block has-text no-thumbalignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\t\t\t\t<div class=\"video-content-container col col-md col-align-middle col-8\">\n\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow-heading color-tsunami\">Video &quot;L\u00f6sungen f\u00fcr X&quot; ansehen<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"video-heading color-dory\">Willkommen zur Revolution<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-content \">\n\t\t\t\t\t\t\t<p>Wir haben ein neues Aufgabenfeld geschaffen, das \u00fcber Befragungen, Zufriedenheitswerte und Erfahrungsmanagement hinausgeht. Es nennt sich <strong>Experience Improvement<\/strong>, oder wie wir es gerne abk\u00fcrzen: <strong>XI.<\/strong><\/p>\n\t\t\t\t\t\t<\/div><!-- .video-content -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-content-container -->\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-12\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-3627731895\" data-url=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-3627731895\" id=\"video-modal-3627731895\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3627731895\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"Solve For X\" src=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n<section id=\"block-5f52b141d4fb9\" class=\"content-block pull-quote-block alignfull callout-quote-layout alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"quote-callout col col-md col-6 col-align-middle col-first\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"callout-heading color-dory\">Investieren Sie in Verbesserungen<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"callout-content \">Warum sehen Unternehmen keine Verbesserung in ihren Experience-Kennzahlen und Gesch\u00e4ftsergebnissen?\r\n\r\nDie meisten Unternehmen sind fortw\u00e4hrend damit besch\u00e4ftigt zu reagieren, weil sie auf Beschwerden antworten, anstatt Ma\u00dfnahmen zu deren Reduzierung zu ergreifen. Weil Sie auf Pr\u00e4ferenzen reagieren, anstatt sie vorherzusehen. Weil Sie Erlebnisse managen, anstatt sich auf deren Verbesserung zu fokussieren.<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div><!-- .quote-callout -->\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-6\t\t\tcol-last\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-dory \">\n\t\t\t\t\t\t<h2><strong class=\"background-great-white \">Lernen Sie Ihre Kunden kennen. Sie sind menschlich. Seien also auch Sie menschlich. Es lohnt sich.\u201d<\/strong><\/h2>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution \">Kristin Smaby<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n<section id=\"block-5f52b41ed4fba\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background image-as-background background-position-center-top background-size-cover has-overlay-mode-\" style=\" background-image: url(https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/blue-grid.svg)\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/moments-that-matter_DE-1.svg\" width=\"674\" height=\"646\" title=\"moments-that-matter_DE (1)\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding \">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Einen Mehrwert schaffen<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t<h3 style=\"z-index: 0;\">Nutzen Sie die Momente, die z\u00e4hlen<\/h3>\n<p>XI fokussiert sich in au\u00dfergew\u00f6hnlicher Weise auf die Verbesserung von Erlebnissen dort, wo Kunden-, Mitarbeiter- und Gesch\u00e4ftsanforderungen aufeinandertreffen. Es geht darum, <strong>die Momente, die z\u00e4hlen<\/strong>, zu verstehen \u2014 und zu nutzen.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<div style=\"padding-top:30px;\"><\/div>\n\n\n<section id=\"block-5f52ba9ad4fbb\" class=\"content-block icon-title-list-block alignwide no-background\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-marine\">Der XI Unterschied<\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 color-dory\">\n\n\t\t\t\t\tEine einzigartige Kombination\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"color-orca\">Experience Improvement von Pearl-Plaza ist eine einzigartige Kombination aus umfassender Datenanalyse, moderner Technologie und menschlicher Expertise, die F\u00fchrungskr\u00e4ften \u2014 und den Unternehmen, die sie leiten \u2014 hilft, die Wirksamkeit und den Wert von Kunden- und Mitarbeitererfahrungen zu erkennen.<\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Globe-Icon.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tUmfassende Datenanalyse\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Technology-Icon.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tModerne Technologie\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hand-Icon.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tFachwissen\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n<div style=\"padding-top:20px;\"><\/div>\n\n\n<section id=\"block-5f52bdfcd4fbe\" class=\"content-block pull-quote-block alignfull quote-layout alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-9\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text  \">\n\t\t\t\t\t\t<h2><strong class=\"background-dory color-albatross\">Deswegen haben wir Pearl-Plaza gegr\u00fcndet. Deswegen lautet unser Mission XI.<\/strong><\/h2>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n\n<div style=\"padding-top:50px;\"><\/div>\n\n\n\n\n<section id=\"block-5f52c674d4fc0\" class=\"content-block pull-quote-block alignfull long-quote-layout alignwide has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-11\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-albatross color-albatross\">\n\t\t\t\t\t\t<h3 style=\"font-size:30px;line-height:1.9;\"><strong class=\"background-barracuda color-orca\">Die reine Auswertung von Feedback-Daten und nachlaufenden Indikatoren ist nicht unsere Vorstellung von einem modernen Ansatz zur Verbesserung von Kundenerlebnissen. Stattdessen arbeiten wir mit Pearl-Plaza zusammen, um anhand von Feedback und operationalen Daten Signale f\u00fcr Schl\u00fcsselmomente zu identifizieren, die bei der Customer Journey eine entscheidende Rolle spielen, um dann laufend Ver\u00e4nderungen in diesen Bereichen voranzutreiben. Dieser Ansatz ist f\u00fcr unsere F\u00fchrungskr\u00e4fte ein zentraler Baustein bei der F\u00fchrung des Unternehmens und Steigerung unserer Ergebnisse.\u201d<\/strong><\/h3>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution color-albatross\">Tyler Saxey, Director Customer Experience, Foot Locker<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n\n<div style=\"padding-top:50px;\"><\/div>\n\n\n<section id=\"block-5f62b82e30e30\" class=\"post-cards-block alignfull alignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t<h5 class=\"post-cards-block-eyebrow eyebrow-heading-style- color-tsunami\">Weiterf\u00fchrende Informationen zu Experience Improvement<\/h5>\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading color-dory\">XI liefert den Gesch\u00e4ftserfolg<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/de-de\/resource\/kontinuierliche-verbesserung-ein-rahmen-fur-erfolg\/\">Kontinuierliche Verbesserungen der Customer Experience erreichen: Ein Erfolgsplan<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-300x300.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Two women standing next to each other in a retail store\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library.png 900w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/de-de\/resource\/kontinuierliche-verbesserung-ein-rahmen-fur-erfolg\/\">\n\t\t\t\t\t<span>Mehr lesen<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/de-de\/resource\/measuring-alone-doesnt-make-you-taller\/\">Messen allein macht Sie nicht erfolgreicher<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-300x300.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Measuring Alone Doesn\u2019t Make You Taller\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-300x300.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-150x150.jpg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-768x768.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller.jpg 1000w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/de-de\/resource\/measuring-alone-doesnt-make-you-taller\/\">\n\t\t\t\t\t<span>Mehr lesen<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"\/resources\/\" target=\"\">\n\t\t\t\t\t<span>Noch mehr erfahren<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/button>\n\t\t\n\t<\/div> <!-- .container -->\n\n<\/section>\n\n\n\n<div style=\"padding-bottom:50px;\"><\/div>\n\n\n<section id=\"block-5f52cb78d4fc4\" class=\"content-block play-video-block has-text has-thumb alignfull has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\t\t\t\t<div class=\"video-content-container col col-md col-align-middle col-5\">\n\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow-heading color-marlin\">Schauen Sie das Video<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"video-heading color-albatross\">Human<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-content color-albatross\">\n\t\t\t\t\t\t\t<p>Wann sind wir zu Zahlen, F\u00e4llen, Ergebnissen geworden? Es ist an der Zeit, den Menschen wieder in den Mittelpunkt zu stellen.<\/p>\n\t\t\t\t\t\t<\/div><!-- .video-content -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-content-container -->\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-7\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-3259197577\" data-url=\"https:\/\/player.vimeo.com\/video\/458774456?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-thumb\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1688\" height=\"944\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail.jpg\" class=\"large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail.jpg 1688w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-300x168.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-1024x573.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-768x429.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-1536x859.jpg 1536w\" sizes=\"auto, (max-width: 1688px) 100vw, 1688px\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div><!-- .video-thumb -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-3259197577\" id=\"video-modal-3259197577\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3259197577\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"Human\" src=\"https:\/\/player.vimeo.com\/video\/458774456?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n\n\n<section id=\"block-5f62afc230e2e\" class=\"content-block play-video-block has-text has-thumb alignfull has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\t\t\t\t<div class=\"video-content-container col col-md col-align-middle col-5\">\n\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow-heading color-marlin\">Schauen Sie das Video<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"video-heading color-albatross\">L\u00f6sungen f\u00fcr X<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-content color-albatross\">\n\t\t\t\t\t\t\t<p>Wie macht man das Komplexe einfach? Welche L\u00f6sungen braucht X?<\/p>\n\t\t\t\t\t\t<\/div><!-- .video-content -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-content-container -->\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-7\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-3627731895\" data-url=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-thumb\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1.png\" class=\"large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1.png 1280w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1-300x169.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1-1024x576.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1-768x432.png 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div><!-- .video-thumb -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-3627731895\" id=\"video-modal-3627731895\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3627731895\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"Solve For X\" src=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n<section id=\"block-5f57acfeb1e72\" class=\"content-block accordion-block  alignfull has-background color-as-background background-great-white\" style=\"\">\t<div class=\"display-flex content-image\">\n\t\t\t\t\t<div class=\"image-wrap\">\n\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1271\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1.jpg 1920w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-300x199.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-1024x678.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-768x508.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-1536x1017.jpg 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-1631x1080.jpg 1631w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"accordion-content-wrap \">\n\t\t\t<div class=\"accordion-fixed-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"eyebrow color-tsunami\">Experience Improvement<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading h3 color-dory\">Software &amp; Dienstleistungen zur Erreichung von XI<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"main-content color-orca\">\n\t\t\t\t\t\t<p>Erfahren Sie, wie unsere innovative Technologie und Dienstleistungen die Erfahrungen Ihrer Kunden und Mitarbeiter verbessern k\u00f6nnen?<\/p>\n\t\t\t\t\t<\/div><!-- .main-content -->\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\" aria-label=\"Accordion Content Block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title color-dory\">F\u00fcr globale Unternehmen entwickelt\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-1\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle F\u00fcr globale Unternehmen entwickelt<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-70689\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-1\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"color-tsunami\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"color-orca\">Big-Data-Framework f\u00fcr globale Skalierbarkeit und Sicherheit<\/p>\n\t\t\t\t\t\t\t\t\n<a href=\"https:\/\/inmoment.com\/de-de\/enterprise-architecture\/\" class=\" button  background-tsunami color-albatross\"\n    target=\"_self\"><span>Mehr erfahren<\/span><\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title color-dory\">Am menschlichen Verhalten ausgerichtet\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-2\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Am menschlichen Verhalten ausgerichtet<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-76987\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-2\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"color-tsunami\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"color-orca\">Fachwissen gekoppelt mit f\u00fchrender Technologie<\/p>\n\t\t\t\t\t\t\t\t\n<a href=\"https:\/\/inmoment.com\/de-de\/services\/\" class=\" button  background-tsunami color-albatross\"\n    target=\"_self\"><span>Mehr erfahren<\/span><\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title color-dory\">Geschaffen um die Customer Experience und Employee Experience zu verbessern\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-3\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Geschaffen um die Customer Experience und Employee Experience zu verbessern<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-33752\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-3\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"color-tsunami\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"color-orca\">Kunden-, Mitarbeiter- und Markterkenntnisse zentral in einer Plattform zusammengefasst<\/p>\n\t\t\t\t\t\t\t\t\n<a href=\"https:\/\/inmoment.com\/de-de\/experience-clouds\/\" class=\" button  background-tsunami color-albatross\"\n    target=\"_self\"><span>Mehr erfahren<\/span><\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><!-- .accordion-content-wrap -->\n\t<\/div><!-- .container.display-flex -->\n<\/section><!-- .accordion-block -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10115","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/pages\/10115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/comments?post=10115"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/pages\/10115\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=10115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}