{"id":10655,"date":"2020-08-31T00:00:00","date_gmt":"2020-08-31T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/why-creating-emotions-in-customers-is-key-to-cx-success\/"},"modified":"2022-11-28T13:48:22","modified_gmt":"2022-11-28T13:48:22","slug":"warum-die-steigerung-der-emotionen-bei-kunden-der-schlussel-zum-cx-erfolg-ist","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/warum-die-steigerung-der-emotionen-bei-kunden-der-schlussel-zum-cx-erfolg-ist\/","title":{"rendered":"Warum die Steigerung der Emotionen bei Kunden der Schl\u00fcssel zum CX-Erfolg ist"},"content":{"rendered":"<p>Die meisten Marken sind daran interessiert, Erlebnisse zu schaffen, die ihre Kunden auf einer emotionalen Ebene bewegen. Der Trick besteht darin, herauszufinden, welche Faktoren Unternehmen nutzen k\u00f6nnen und sollten, um diese Reaktion bei Ihren Zielgruppen hervorzurufen.<\/p>\n<p>Lesen Sie in unserem Whitepaper (EN), welche Schritte Sie unternehmen m\u00fcssen, um eine Customer zu gestalten, die Kunden begeistert.<\/p>\n","protected":false},"featured_media":7860,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[202],"class_list":["post-10655","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-white-paper-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10655\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/7860"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=10655"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=10655"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=10655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}