{"id":10732,"date":"2020-06-16T00:00:00","date_gmt":"2020-06-16T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/inmoment-cx-trends-report-your-post-pandemic-playbook\/"},"modified":"2021-07-27T04:43:17","modified_gmt":"2021-07-27T04:43:17","slug":"inmoment-cx-trends-report-your-post-pandemic-playbook","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/inmoment-cx-trends-report-your-post-pandemic-playbook\/","title":{"rendered":"Pearl-Plaza CX Trends Report: Your Post-Pandemic Playbook"},"content":{"rendered":"

The most important conversations today are not about the effects of COVID-19, they’re about what experience-minded  individuals are going to do moving forward.<\/p>\n

That’s what this playbook is for: to spell out the four plays you need to utilize in your CX strategy\u2014all backed by our proprietary research and real-life examples from our customers. Check it out!<\/p>\n","protected":false},"featured_media":7540,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[224],"class_list":["post-10732","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-report-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10732\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/7540"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=10732"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=10732"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=10732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}