{"id":10795,"date":"2020-02-25T00:00:00","date_gmt":"2020-02-25T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/how-to-prove-the-business-value-of-your-cx-program\/"},"modified":"2022-02-24T15:09:00","modified_gmt":"2022-02-24T15:09:00","slug":"wie-beweisen-sie-den-geschaftswert-ihres-cx-programms","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/wie-beweisen-sie-den-geschaftswert-ihres-cx-programms\/","title":{"rendered":"Weisen Sie den Mehrwert Ihres CX-Programms nach"},"content":{"rendered":"<p>Die Frage Nummer eins, die uns bei Pearl-Plaza gestellt wird:<\/p>\n<p><em>&#8222;Wie beweise ich den Mehrwert meines Customer Experience (CX)-Programms?&#8220;<\/em><\/p>\n<p>In dem folgenden Whitepaper beschreibt unser XI-Experte Eric Smuda die vier wesentlichen S\u00e4ulen, mit denen Sie die Auswirkung Ihrer CX-Transformationen messen k\u00f6nnen.<\/p>\n","protected":false},"featured_media":7418,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[199],"class_list":["post-10795","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-generalpoint-of-view-en-au-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10795\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/7418"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=10795"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=10795"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=10795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}