{"id":10842,"date":"2019-12-02T00:00:00","date_gmt":"2019-12-02T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/how-to-go-beyond-cx-insights-and-take-action-6-action-steps-for-experience-transformation\/"},"modified":"2021-09-13T14:20:27","modified_gmt":"2021-09-13T14:20:27","slug":"von-customer-experience-cx-insights-zu-massnahmen","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/von-customer-experience-cx-insights-zu-massnahmen\/","title":{"rendered":"Von Customer Experience (CX) Insights zu Ma\u00dfnahmen: 6 Schritte f\u00fcr Experience Transformation"},"content":{"rendered":"<p>In der Welt von Customer Experience (CX) ist die Gewinnung von Insights aus Kundenfeedback nur die halbe Miete. Erst wenn Sie daraus handlungsrelevante Ma\u00dfnahmen entwickeln, k\u00f6nnen Sie Ihre CX-Ziele erreichen. Aber wie?<\/p>\n<p>In unserem eBook (Englisch) erhalten Sie die sechs wesentlichen Schritte, die Sie sofort ergreifen k\u00f6nnen, um die Transformation Ihrer Kundenerfahrung &#8211; und Ihres Ergebnisses &#8211; einzuleiten.<\/p>\n","protected":false},"featured_media":7338,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[213],"class_list":["post-10842","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-ebook-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10842\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/7338"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=10842"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=10842"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=10842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}