{"id":11021,"date":"2018-03-27T00:00:00","date_gmt":"2018-03-27T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/how-to-avoid-becoming-roadkill-on-your-cx-journey\/"},"modified":"2018-03-27T00:00:00","modified_gmt":"2018-03-27T00:00:00","slug":"how-to-avoid-becoming-roadkill-on-your-cx-journey","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/how-to-avoid-becoming-roadkill-on-your-cx-journey\/","title":{"rendered":"How to Avoid Becoming Roadkill on Your CX Journey"},"content":{"rendered":"<p>CustomerThink research revealed that just 7% of CX initiatives have created competitive differentiation. Only 23% have realized tangible benefits. Add it up, and less than one-third of CX initiatives can claim the clear &#8222;win&#8220; that CEOs are demanding.<\/p>\n<p>Will your company be a success story, or end up as roadkill on a failed CX journey?<\/p>\n<p>https:\/\/inmoment.wistia.com\/medias\/tnianylch9?embedType=async&#038;videoFoam=true&#038;videoWidth=640<\/p>\n","protected":false},"featured_media":8653,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[208],"class_list":["post-11021","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-webinar-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11021\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/8653"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=11021"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=11021"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=11021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}