{"id":11236,"date":"2017-04-20T00:00:00","date_gmt":"2017-04-20T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/finding-root-cause-incorporating-voe-with-voc\/"},"modified":"2020-09-18T17:10:52","modified_gmt":"2020-09-18T17:10:52","slug":"finding-root-cause-incorporating-voe-with-voc","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/finding-root-cause-incorporating-voe-with-voc\/","title":{"rendered":"Finding Root Cause: Incorporating VoE with VoC"},"content":{"rendered":"
When you’re only looking at customer complaints, you\u2019re not getting the entire story. VoE gives your employees the opportunity to share feedback about how to improve customers\u2019 experiences from their perspective.<\/p>\n","protected":false},"featured_media":7913,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[227],"class_list":["post-11236","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-general-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11236\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/7913"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=11236"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=11236"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=11236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}