{"id":27055,"date":"2021-06-23T18:54:31","date_gmt":"2021-06-23T18:54:31","guid":{"rendered":"https:\/\/inmoment.com\/resource\/how-employees-can-grow-customer-loyalty-value\/"},"modified":"2021-10-18T10:22:16","modified_gmt":"2021-10-18T10:22:16","slug":"voice-of-employee-befahigen-sie-ihre-mitarbeiter","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/voice-of-employee-befahigen-sie-ihre-mitarbeiter\/","title":{"rendered":"Voice of Employee: Bef\u00e4higen Sie Ihre Mitarbeiter Kundenloyalit\u00e4t und -wert  zu steigern"},"content":{"rendered":"\n<p>Mitarbeiter-Feedback (Voice of Employee) \u00fcber Kundenerfahrungen ist aufschlussreich, umsetzbar und hilft Ihnen, Chancen f\u00fcr Kundenwachstum zu identifizieren und zu nutzen. Dar\u00fcber hinaus k\u00f6nnen Mitarbeiter, die mit dem richtigen Hintergrundwissen und Training f\u00fcr den Umgang mit Ihren Kunden ausger\u00fcstet sind, das Gesch\u00e4ftswachstum vorantreiben.<\/p>\n\n\n\n<p>In unserer Infografik gehen wir auf drei spezifische M\u00f6glichkeiten ein, wie Sie das Mitarbeiterengagement und die Employee Experience (EX) Ihre Customer Experience (CX) beeinflusst und das Kundenwachstum f\u00f6rdert.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":9195,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[219],"class_list":["post-27055","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-infographic-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/27055"}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/27055\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/9195"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=27055"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=27055"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=27055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}