{"id":30146,"date":"2021-07-09T14:09:00","date_gmt":"2021-07-09T14:09:00","guid":{"rendered":"https:\/\/inmoment.com\/resource\/how-brand-perception-shared-values-fundamentally-impact-customer-experience\/"},"modified":"2021-10-12T15:53:48","modified_gmt":"2021-10-12T15:53:48","slug":"wie-die-markenwahrnehmung-das-kundenerlebnis-grundlegend-beeinflusst","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/wie-die-markenwahrnehmung-das-kundenerlebnis-grundlegend-beeinflusst\/","title":{"rendered":"Wie die Markenwahrnehmung das Kundenerlebnis grundlegend beeinflusst"},"content":{"rendered":"\n
Unternehmen sollten sich als Ziel setzen, die Markenwahrnehmung zu verstehen und wie sich diese, auf das Kundenerlebnis auswirkt, um das Kundenerlebnis gezielt zu verbessern.<\/p>\n\n\n\n
In seinem neuesten Artikel spricht Simon Fraser, VP of CX Strategy, zusammen mit Funda Whitaker, Senior Director of Research and Insights, \u00fcber das moderne Customer Experience Programm und dar\u00fcber, wie es Ihnen erm\u00f6glichen sollte:<\/p>\n\n\n\n
Laden Sie sich den vollst\u00e4ndigen Artikel kostenfrei herunter!<\/p>\n","protected":false},"featured_media":28646,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[199],"class_list":["post-30146","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-generalpoint-of-view-en-au-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/30146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/30146\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/28646"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=30146"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=30146"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=30146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}