{"id":38164,"date":"2022-01-11T14:02:58","date_gmt":"2022-01-11T14:02:58","guid":{"rendered":"https:\/\/inmoment.com\/resource\/cx-governance-framework\/"},"modified":"2022-01-14T09:08:57","modified_gmt":"2022-01-14T09:08:57","slug":"cx-governance-framework","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/cx-governance-framework\/","title":{"rendered":"CX Governance: Hat Ihr Experience Improvement Programm Bestand?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Ihre Governance-Checkliste<\/strong><\/h2>\n\n\n\n<p>Es ist eine Herausforderung, einheitliche Standards zu definieren, wenn Experience-Programme unternehmensweit ausgerollt und wom\u00f6glich in einer Vielzahl an L\u00e4ndern und Sprachen durchgef\u00fchrt werden. CX-Verantwortliche m\u00fcssen Regeln und Prozesse definieren sowie den organisatorischen Rahmen schaffen, in dem sich CX in der gesamten Organisation entfalten kann \u2013 die \u201eGovernance\u201c.<\/p>\n\n\n\n<p>Unsere Governance-Checkliste ist ein umfassender Leitfaden zur effektiven Steuerung Ihres CX-Programms.<\/p>\n\n\n\n<p>Laden Sie Ihre Checkliste noch heute herunter und beginnen Sie mit der Umsetzung!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":43680,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[202],"class_list":["post-38164","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-white-paper-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/38164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/38164\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/43680"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=38164"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=38164"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=38164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}