{"id":51097,"date":"2021-10-09T00:01:55","date_gmt":"2021-10-09T00:01:55","guid":{"rendered":"https:\/\/inmoment.com\/resource\/nps-using-it-correctly\/"},"modified":"2022-12-06T12:00:13","modified_gmt":"2022-12-06T12:00:13","slug":"nps-richtig-anwenden","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/nps-richtig-anwenden\/","title":{"rendered":"NPS: Richtig anwenden"},"content":{"rendered":"\n<p>Ist der Net Promoter Score (NPS) die beste Kennzahl? Nun, das h\u00e4ngt davon ab, wie Sie ihn verwenden. Beim NPS geht es in erster Linie um das Unternehmenswachstum und nicht nur um die Kundentreue, und es gibt einige wichtige Richtlinien, die Sie bei der Verwendung des NPS in Ihrem Kundenerfahrungsprogramm (CX) beachten sollten.<\/p>\n\n\n\n<p>Laden Sie das nachstehende Dokument herunter und erfahren Sie, was Dave Ensing, unser Vizepr\u00e4sident im Bereich Research Consulting, \u00fcber all dies denkt!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":33472,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[199],"class_list":["post-51097","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-generalpoint-of-view-en-au-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/51097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/51097\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/33472"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=51097"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=51097"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=51097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}