{"id":82177,"date":"2024-08-08T11:13:08","date_gmt":"2024-08-08T17:13:08","guid":{"rendered":"https:\/\/inmoment.com\/customer-stories\/inmoment-st-lukes-medical-center-revolutionizing-the-patients-experience-through-real-time-care\/"},"modified":"2024-08-27T00:08:18","modified_gmt":"2024-08-27T06:08:18","slug":"inmoment-st-lukes-medical-center-revolutionizing-the-patients-experience-through-real-time-care","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/en-au\/customer-stories\/inmoment-st-lukes-medical-center-revolutionizing-the-patients-experience-through-real-time-care\/","title":{"rendered":"St. Luke’s Medical Center + Pearl-Plaza: Revolutionising the Patient Experience Through Real-Time Care"},"content":{"rendered":"\n

Recognising the need for real-time feedback and immediate action, St Luke’s<\/a> partnered with Pearl-Plaza to streamline their approach to addressing patient concerns and enhancing overall experiences within. The results? More than 40,000 responses received last year, and a patient satisfaction score of 8.4!<\/p>\n\n\n\n

Through partnership with Pearl-Plaza, St. Luke’s was able to:<\/p>\n\n\n\n