{"id":56469,"date":"2023-01-06T17:08:38","date_gmt":"2023-01-06T17:08:38","guid":{"rendered":"https:\/\/inmoment.com\/xi-terms\/what-is-customer-acquisition\/"},"modified":"2023-11-13T15:43:13","modified_gmt":"2023-11-13T22:43:13","slug":"what-is-customer-acquisition","status":"publish","type":"glossary-terms","link":"https:\/\/inmoment.com\/en-au\/xi-terms\/what-is-customer-acquisition\/","title":{"rendered":"Customer Acquisition"},"content":{"rendered":"\n

Attracting the right target audience for your business has never been an easy feat \u2014 customer acquisition holds a lot of challenges for companies in all kinds of industries. Even if you have the best product in the world, it doesn\u2019t matter if you don\u2019t have customers to whom you can sell the product or service. <\/p>\n\n\n\n

The problem is, even the most experienced entrepreneurs face uncertainty and inconsistency when it comes to successful sales and marketing techniques. There\u2019s always some level of risk, but that makes customer acquisition all the more important. Customer acquisition isn\u2019t a result that your business will experience; it is a process<\/em> that balances risk, strategy, cost, and other factors as you bring on new customers. These acquisition tactics are an essential part of your overall business strategy as you seek out people who need and will use your services, which is why companies are putting more of their own resources towards effective customer acquisition.<\/p>\n\n\n\n

This article will discuss customer acquisition in detail and explain the most critical stages and best acquisition practices for your company to implement.<\/p>\n\n\n\n

What Is Customer Acquisition?<\/h2>\n\n\n\n

Customer acquisition is the process of discovering, attracting, and onboarding new and prospective customers that will benefit from and enjoy your business offering. This process is strategic, measurable, and repeatable\u2014or in other words, it doesn\u2019t leave bringing in new customers to chance. Some businesses sell B2B or B2C, but whomever your primary consumer is, they must be persuasively, systematically, and intentionally encouraged to interact with your business.<\/p>\n\n\n\n

Having a consistent and reliable customer acquisition strategy is how your company can develop consistent and reliable revenue. The customer experience is largely influenced by the acquisition strategy and should be woven throughout your marketing plan, helping solidify a trustworthy and impactful connection between your advertising and the right customers.<\/p>\n\n\n\n

Why Is Customer Acquisition Important?<\/h2>\n\n\n\n

Now that we understand the purpose behind customer acquisition, it\u2019s time to delve into the benefits of having a strategy in place. Without intentional customer acquisition, it\u2019s far more difficult to reach the people who need your services and continue to grow your business. The most notable benefits include:<\/p>\n\n\n\n