{"id":27620,"date":"2021-07-07T06:19:33","date_gmt":"2021-07-07T06:19:33","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=lp&p=27620"},"modified":"2023-11-06T18:37:45","modified_gmt":"2023-11-07T01:37:45","slug":"interactive-voice-response-best-practices","status":"publish","type":"lp","link":"https:\/\/inmoment.com\/en-au\/lp\/interactive-voice-response-best-practices\/","title":{"rendered":"IVR Best Practices: Keypad Entry vs. Voice-to-Text"},"content":{"rendered":"
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