{"id":10209,"date":"2025-06-09T19:29:06","date_gmt":"2025-06-10T01:29:06","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/retail\/"},"modified":"2025-07-16T00:15:14","modified_gmt":"2025-07-16T06:15:14","slug":"retail","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-au\/retail\/","title":{"rendered":"Retail"},"content":{"rendered":"\n<style>\n.sticky-nav-block .sticky-nav-demo-button span {\ncolor: #fff;\n}\n.wp-block-media-text {\n    max-width: 1200px;\n    margin: 0 auto;\n}\n.bg-great-white-fade {\nbackground: #F6F7F8;\n}\n.great-white-faded {\nbackground-color: rgba(237,240,241,.3);\n}\n.marlin-faded {\nbackground-color: rgba(214,227,252,.3);\n}\n.heading.mb-3 {\n    margin-bottom: 1.75rem;\n}\n.stat-slider-block .slider {\nwidth: 100%;\n}\n.stat-slider-block {background-color: unset!important;}\n.stat-slider-block.bg-dory .slider {\nbackground-color: var(--wp--preset--color--dory);\n}\n.stat-slider-block.bg-ursula .slider {\nbackground-color: var(--wp--preset--color--ursula);\n}\n.tabbed-slider-block-images img {\nobject-fit: contain;\n}\n.ce-tabbed-slider .tabbed-slider-block-nav-item {\ntext-transform: none;\n}\n.stat-slider-block .slider-controls:nth-child(2) {\ndisplay: none;\n}\n@media (max-width:480px) {\nsection.m-wide .container {\npadding-left: 0;\npadding-right: 0;\n}\n}\n<\/style>\n\n\n\n<section id=\"section-block_2673c69e8ea4c7253947517d64753d92\" class=\"block-section bg-great-white-30  bg-no-repeat bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background-image:url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/03\/bg-funhouse-Marlin.png); background-blend-mode:normal\">\n\n    <div class=\"py-60px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns are-vertically-aligned-center items-center mb-0 self-center justify-between mx-auto max-w-[1200px] is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center self-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h5 class=\"wp-block-heading has-dory-color has-text-color has-link-color wp-elements-03ea71bfb2d157dd2567cb8ea1da5412\">Pearl-Plaza for Retail<\/h5>\n\n\n\n<h1 class=\"wp-block-heading\" style=\"font-size:56px\">Customer Intelligence Insights for Retail<\/h1>\n\n\n\n<p class=\"has-stingray-color has-text-color has-link-color wp-elements-201bbfef5a5fbee1f12201ef41522c56\" style=\"font-size:24px\">Create Exceptional Experiences for Your Growing Customer Needs<\/p>\n\n\n\n<div class=\"flex flex-col md:flex-row md:items-center gap-3 md:gap-4\">\n                      <a href=\"https:\/\/inmoment.com\/en-au\/demo\/\" title=\"\" class=\"no-hover border border-marine rounded-md border-solid px-20px py-1.5\">\n                        <span class=\"\">Book a Demo<\/span>\n                                                <span><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M19.97 10H3.97V18C3.97 21 4.97 22 7.97 22H15.97C18.97 22 19.97 21 19.97 18V10Z\" stroke=\"#0057FF\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<path d=\"M21.5 7V8C21.5 9.1 20.97 10 19.5 10H4.5C2.97 10 2.5 9.1 2.5 8V7C2.5 5.9 2.97 5 4.5 5H19.5C20.97 5 21.5 5.9 21.5 7Z\" stroke=\"#0057FF\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<path d=\"M11.64 4.99994H6.12C5.78 4.62994 5.79 4.05994 6.15 3.69994L7.57 2.27994C7.94 1.90994 8.55 1.90994 8.92 2.27994L11.64 4.99994Z\" stroke=\"#0057FF\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<path d=\"M17.87 4.99994H12.35L15.07 2.27994C15.44 1.90994 16.05 1.90994 16.42 2.27994L17.84 3.69994C18.2 4.05994 18.21 4.62994 17.87 4.99994Z\" stroke=\"#0057FF\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<path d=\"M8.94 10V15.14C8.94 15.94 9.82 16.41 10.49 15.98L11.43 15.36C11.77 15.14 12.2 15.14 12.53 15.36L13.42 15.96C14.08 16.4 14.97 15.93 14.97 15.13V10H8.94Z\" stroke=\"#0057FF\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg><\/span>\n                                            <\/a>\n                    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center self-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n\n\t<span class=\"hs-gated-content-reveal-overlay  \"><\/span>\n\t<div class=\"hs-form-sticky-wrap   \">\n\t\t\n\n\t\t<div id=\"hubspot-form-688c1c5fdc722\" class=\"block-hubspot-form hs-form-outer  \" data-chili=\"\" data-form-id=\"cfcd1259-1311-45b4-8f28-f3a9c1c16c91\" >\n\t\t\t\t\t\t\t\t\t<!-- <span class=\"hs-gated-content-reveal-overlay\"><\/span> -->\n\t\t\t\t\t\t\n\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"hs-form-title   \">Start Improving CX Today!<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"more-content\">\n\t\t\t\t\t\t<p>&nbsp;<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"skeleton-loader\" id=\"loading-indicator-hubspot-form-688c1c5fdc722\">\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-1\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-2\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-3\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<script>\n\t\t\t\t\thsformEmbedJs.addEventListener('load', function(event_688c1c5fdc722) {\n\n\t\t\t\t\t\tvar gatedContentType = '';\n\t\t\t\t\t\tvar timeoutTime = 0;\n\n\t\t\t\t\t\t\/\/ Set up functions\n\t\t\t\t\t\tfunction onFormReadyFunction($form) {\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Hide the loading indicator here if ZIFC not enabled\n\t\t\t\t\t\t\t\tif (document.getElementById('loading-indicator-hubspot-form-688c1c5fdc722'))\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-hubspot-form-688c1c5fdc722').style.display = 'none';\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Gated content known user check\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\ttimeoutTime = parseInt(timeoutTime * 1000);\n\n\t\t\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t\t\tdocument.body.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t\tdocument.documentElement.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t}, timeoutTime);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/ inject custom field values into Hubspot hidden input names\n\t\t\t\t\t\t\tvar formIDLastAssetData = formIDLastAssetData || [];\n\t\t\t\t\t\t\tformIDLastAssetData.push({\n\t\t\t\t\t\t\t\tid: 'hubspot-form-688c1c5fdc722',\n\t\t\t\t\t\t\t\tlast_asset: 'Demo - Industry - Retail'\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\tvar input = $form[0].querySelector('input[name=\"last_asset\"]');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/lastAssetInputs.forEach(input => {\n\t\t\t\t\t\t\tif(input.closest('.block-hubspot-form')) {\n\t\t\t\t\t\t\t\tvar formId = input.closest('.block-hubspot-form').id;\n\t\t\t\t\t\t\t\tvar formData = formIDLastAssetData.find(item => item.id === formId);\n\n\t\t\t\t\t\t\t\tif (formData) {\n\t\t\t\t\t\t\t\t\tinput.value = formData.last_asset;\n\t\t\t\t\t\t\t\t\tinput.dispatchEvent(new Event('input', { bubbles: true }));\n\n\t\t\t\t\t\t\t\t\tconsole.log(formData.last_asset);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\/\/});\n\t\t\t\t\t\t\t\/\/ if (document.querySelector('input[name=\"last_asset\"]')) {\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').value = '<\/\/?php echo $last_asset; ?>';\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').dispatchEvent(new Event('input', {\n\t\t\t\t\t\t\t\/\/ \t\tbubbles: true\n\t\t\t\t\t\t\t\/\/ \t}));\n\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ After button clicked, but before data is sent\n\t\t\t\t\t\tfunction onBeforeFormSubmitFunction($form) {\n\t\t\t\t\t\t\tconst submitButton = $form.find('input[type=\"submit\"]').get(0);\n\n\t\t\t\t\t\t\tif (submitButton) {\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('submit-loading');\n\t\t\t\t\t\t\t\tsubmitButton.value = \"Loading...\";\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Next few functions fire only if ZI enabled\n\t\t\t\t\t\tfunction onEmailChange($form) {\n\t\t\t\t\t\t\tconst emailInput = document.querySelector('input[name=\"email\"]');\n\n\t\t\t\t\t\t\tif (emailInput && !emailInput.hasListenersAttached) {\n\t\t\t\t\t\t\t\t['input', 'change'].forEach(eventType => {\n\t\t\t\t\t\t\t\t\temailInput.addEventListener(eventType, handleInputChange.bind(null, $form, emailInput));\n\t\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\temailInput.hasListenersAttached = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleInputChange($form, emailInput) {\n\t\t\t\t\t\t\t\/\/console.log('Email input event triggered:', emailInput.value);\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleZoomInfoMatch($form, emailInput) {\n\t\t\t\t\t\t\tvalidateEmailWithDelay(emailInput);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction validateEmailWithDelay(emailInput) {\n\t\t\t\t\t\t\tvar form = emailInput.closest('form');\n\t\t\t\t\t\t\tvar submitButton = form.querySelector('input[type=\"submit\"]');\n\n\t\t\t\t\t\t\tfunction disableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Disable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tfunction enableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Enable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.remove('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = false;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\tconst neverBounceStatus = emailInput.getAttribute('data-zi-neverbounce-status');\n\t\t\t\t\t\t\t\t\/\/console.log(neverBounceStatus);\n\n\t\t\t\t\t\t\t\tif (neverBounceStatus === 'valid') {\n\t\t\t\t\t\t\t\t\t\/\/console.log('The email input has data-zi-neverbounce set to valid.');\n\t\t\t\t\t\t\t\t\t\/\/ Handle valid email status if needed\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'invalid') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'disposable') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\tenableSubmit();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 500);\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\n\t\t\t\t\t\tfunction onFormSubmitFunction($form) {\n\t\t\t\t\t\t\t\/\/console.log('onFormSubmit function');\n\t\t\t\t\t\t\t\/\/ if ($form.attr('id') === 'hsForm_cfcd1259-1311-45b4-8f28-f3a9c1c16c91') {\n\t\t\t\t\t\t\t\/\/ \t\/\/console.log(\"cfcd1259-1311-45b4-8f28-f3a9c1c16c91 form submit function\");\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction onFormSuccessFunction($form, data) {\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\trevealGatedContent();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo' || gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealPopupVideo($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\trevealPopupPdf($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealFooterPopupVideo()\n\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\trevealInnerGate($form);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\/\/ GTM add event trigger here\n\t\t\t\t\t\t\twindow.dataLayer = window.dataLayer || []\n\t\t\t\t\t\t\twindow.dataLayer.push({\n\t\t\t\t\t\t\t\t'event': 'form_submit',\n\t\t\t\t\t\t\t\t'lastAsset': 'Demo - Industry - Retail',\n\t\t\t\t\t\t\t\t'formSubmittedPage': window.location.href,\n\t\t\t\t\t\t\t\t'salesforceCampaignID': 'Retail',\n\t\t\t\t\t\t\t\t'formType': 'demo',\n\t\t\t\t\t\t\t\t'gatedContentType': gatedContentType\n\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\tlocalStorage.setItem('hasSubmittedForm', 'true');\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealInnerGate($form) {\n\t\t\t\t\t\t\tif($form[0].closest('.block-im-quiz')) {\n\t\t\t\t\t\t\t\t$form[0].closest('.hs-form-sticky-wrap').classList.add('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.im-quiz-finish-screen').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.quiz-inner').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.restart').style.display = 'inline-block';\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealGatedContent() {\n\t\t\t\t\t\t\t\/\/console.log('content has been revealed');\n\t\t\t\t\t\t\tdocument.body.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t\tdocument.documentElement.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupPdf($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.more-content').classList.add('hidden');\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom .header-cta-button').click();\n\t\t\t\t\t\t\t}, 3000);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupVideo($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.play-btn.modal-trigger.form-to-video').click();\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.form-to-video-wrapper').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t}\n\t\t\t\t\t\tfunction revealFooterPopupVideo() {\n\t\t\t\t\t\t\tdocument.querySelector('.play-btn.modal-trigger.form-to-video.footer-cta').click();\n\t\t\t\t\t\t\tdocument.querySelector('.form-to-video-wrapper.footer-cta').classList.remove('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-title.footer-cta').classList.add('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-sticky-wrap.footer-cta-popup-video .block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t\tvar submittedMessages = document.querySelectorAll('.submitted-message');\n\t\t\t\t\t\t\tsubmittedMessages.forEach(function(submittedMessage) {\n\t\t\t\t\t\t\t\tsubmittedMessage.classList.add('hidden');\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction gotoScorecard(data) {\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tvar baseURL = '';\n\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\t\t\t\t\t\t\tthankYouURLParams['first_name'] = data.submissionValues.firstname ? data.submissionValues.firstname : '';\n\t\t\t\t\t\t\tthankYouURLParams['last_name'] = data.submissionValues.lastname ? data.submissionValues.lastname : '';\n\t\t\t\t\t\t\tthankYouURLParams['email'] = data.submissionValues.email ? data.submissionValues.email : '';\n\t\t\t\t\t\t\tthankYouURLParams['phone_number'] = data.submissionValues.phone ? data.submissionValues.phone : '5555555555';\n\n\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\n\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}?${queryString}&suppress_fields`;\n\n\t\t\t\t\t\t\twindow.open(finalThankyouURL, '_blank');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Returns the redirect URL needed for the Hubspot form\n\t\t\t\t\t\tfunction generateThankYouURL(customURL, formType, gatedContentType, gatedAsset, $form) {\n\t\t\t\t\t\t\t\/\/ Check if custom Thank You URL is needed\n\t\t\t\t\t\t\tif (!customURL) {\n\t\t\t\t\t\t\t\tvar baseURL =\n\t\t\t\t\t\t\t\t\t'https:\/\/inmoment.com\/en-au\/thank-you\/?';\n\t\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\n\t\t\t\t\t\t\t\tif (formType === 'gated') {\n\t\t\t\t\t\t\t\t\tif (gatedContentType === 'pdf') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'asset';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'video') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'video';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\/\/console.log('gatedAsset -> ', gatedAsset);\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'demo') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'contact') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'event') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'event';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\/\/console.log('thankYouURLParams -> ', thankYouURLParams);\n\t\t\t\t\t\t\t\t\/\/ Construct the query string by joining the key-value pairs\n\t\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\n\t\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\t\t\t\t\t\t\t\t\/\/console.log('queryString -> ', queryString);\n\t\t\t\t\t\t\t\t\/\/ Combine the base URL with the query string\n\t\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}${queryString}`;\n\n\t\t\t\t\t\t\t\t\/\/console.log('finalThankyouURL -> ', finalThankyouURL);\n\t\t\t\t\t\t\t\treturn finalThankyouURL;\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\/\/console.log('customURL -> ', customURL);\n\t\t\t\t\t\t\t\treturn customURL;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif(document.querySelector('#hubspot-form-688c1c5fdc722')) {\n\t\t\t\t\t\t\t\tvar observer = new IntersectionObserver(function(el) {\n\t\t\t\t\t\t\t\t\tel = el[0] ? el[0] : el;\n\t\t\t\t\t\t\t\t\tif (el.isIntersecting) {\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\/\/ Main hubspot code\n\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\tportalId: \"1787915\",\n\t\t\t\t\t\t\tlocale: \"en\",\n\t\t\t\t\t\t\ttarget: \"#hubspot-form-688c1c5fdc722 .form_target\",\n\t\t\t\t\t\t\tcss: '',\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tredirectUrl: generateThankYouURL('',\n\t\t\t\t\t\t\t\t\t'demo', '',\n\t\t\t\t\t\t\t\t\t''),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tformId: \"cfcd1259-1311-45b4-8f28-f3a9c1c16c91\",\n\t\t\t\t\t\t\tmanuallyBlockedEmailDomain: [\"mailinator.com\",\"mailor.com\",\"yahoi.co.uk\",\"art.suez.edu.eg\",\"eol.com\",\"info.com\",\"weizixu.com\",\"naymedia.com\",\"compny.com\",\"linator.com\",\"edu.com\",\"mailinaor.com\",\"sportrid.comm\",\"tufufacenurimyv.com\",\"eeeqwe2.com\",\"armyspy.com\",\"info.net\",\"hinoon.com\",\"ainator.com\",\"busniess.com\",\"GMAIL1.com\",\"alright.com\",\"example.com\",\"poverts.com\",\"mailt.com\",\"apxby.com\",\"gmail.com\",\"yahoo.com\",\"hotmail.com\",\"live.com\",\"aol.com\",\"outlook.com\",\"qq.com\",\"comcast.com\",\"icloud.com\",\"ctpagent.com\",\"wesolvecx.com\",\"getthematic.com\",\"merkle.com\",\"getlocalmeasure.com\",\"localmeasure.com\",\"asknicely.com\",\"nielseniq.com\",\"momentive.com\",\"reputation.com\",\"zenloop.com\",\"eloquant.com\",\"hellocustomer.com\",\"skeepers.io\",\"yabble.com\",\"resonate.com.au\",\"smg.com\",\"altointelligence.co.uk\",\"altointelligence.com\",\"auracorp.com\",\"bareinternational.com\",\"bestmark.com\",\"blauw.com\",\"clarabridge.com\",\"concentrix.com\",\"concur.com\",\"confirmit.com\",\"copytimize.com\",\"critizr.com\",\"crowdicity.com\",\"customerradar.com\",\"customersat.com\",\"gallup.com\",\"getfeedback.com\",\"gfk.com\",\"globis-consulting.de\",\"glowfeed.com\",\"insync.com.au\",\"intervista.ch\",\"iperceptions.com\",\"jacada.com\",\"ka-brandresearch.com\",\"kantar.com\",\"kantartns.com\",\"kunden-insights.de\",\"link.ch\",\"livinglens.tv\",\"Loyalty360.org\",\"management-consult.de\",\"medallia.com\",\"morpace.com\",\"nice.com\",\"niceincontact.com\",\"op2ma.com.au\",\"opinionlab.com\",\"oracle.com\",\"pangealabs.com\",\"pidas.com\",\"potentiate.com\",\"quadient.com\",\"qualtrics.com\",\"questback.com\",\"rateitapp.com\",\"rateitapp.com.au\",\"responsetek.com\",\"rightnow.com\",\"salesforce.com\",\"sap.com\",\"satmetrix.com\",\"slmedien.de\",\"smg.com\",\"sphanalytics.com\",\"stellarbpo.com\",\"stellarxm.com\",\"strikedeck.com\",\"surveygizmo.com\",\"surveymonkey.com\",\"tele-research.de\",\"themsrgroup.com\",\"tns-global.com\",\"tns-infratest.com\",\"tnsglobal.com\",\"touchpointgroup.com\",\"ttr-group.de\",\"united-research.com\",\"usabilla.com\",\"verint.com\",\"vovici.com\",\"walkerinfo.com\",\"zendesk.com\",\"zingle.com\"],\n\n\t\t\t\t\t\t\t\/\/ Arbitrary in case there are two of same form on page\n\t\t\t\t\t\t\tformInstanceId: \"hubspot-form-688c1c5fdc722\",\n\n\n\n\t\t\t\t\t\t\tonFormReady: function($form) {\n\t\t\t\t\t\t\t\tonFormReadyFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonBeforeFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonBeforeFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmitted: function($form, data) {\n\t\t\t\t\t\t\t\tonFormSuccessFunction($form, data);\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tsubmitText: \"Schedule your Demo\",\n\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tobserver.unobserve(el.target);\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}, {\n\t\t\t\t\t\t\t\t\troot: null,\n\t\t\t\t\t\t\t\t\trootMargin: '0px 0px 50% 0px',\n\t\t\t\t\t\t\t\t\tthreshold: 0.1\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tvar targetElement = document.querySelector('#hubspot-form-688c1c5fdc722');\n\t\t\t\t\t\t\t\tobserver.observe(targetElement.parentElement);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t}) \/\/ on hs script loaded\n\t\t\t\t<\/script>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\n\n\t\t\t\t\n\t\t\t\t<div class=\"form_target\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_1575b8c510680e02019c5236a2b062dc\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  my-10px alignfull\"\n    style=\" \">\n\n    <div class=\"pt-50px\">\n\n        <div class=\"container\">\n\n            \n\n<section id=\"section-block_083651bfd2c309b1640fb90d25b1ea7d\" class=\" custom-logos-block\">\n\n    <div class=\"py-16\">\n        <div class=\"mx-auto max-w-7xl\">\n            <div class=\"custom-logos-block-grid justify-items-center mx-auto mt-10 max-w-lg grid-cols-4 items-center gap-x-8 gap-y-10 sm:max-w-xl sm:grid-cols-6 sm:gap-x-10 lg:mx-0 lg:max-w-none lg:grid-cols-6\">\n\n\n                                                                        <img loading=\"lazy\" decoding=\"async\" class=\"col-span-2 max-h-16 max-w-[120px] object-contain lg:col-span-1\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/4.png\" alt=\"\" width=\"158\" height=\"48\">\n                    \n                                                            <img loading=\"lazy\" decoding=\"async\" class=\"col-span-2 max-h-16 max-w-[120px] object-contain lg:col-span-1\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/02\/specsavers-logo.png\" alt=\"\" width=\"158\" height=\"48\">\n                    \n                                                            <img loading=\"lazy\" decoding=\"async\" class=\"col-span-2 max-h-16 max-w-[120px] object-contain lg:col-span-1\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Jax-Tyres-1.png\" alt=\"\" width=\"158\" height=\"48\">\n                    \n                                                            <img loading=\"lazy\" decoding=\"async\" class=\"col-span-2 max-h-16 max-w-[120px] object-contain lg:col-span-1\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/2.png\" alt=\"\" width=\"158\" height=\"48\">\n                    \n                                                            <img loading=\"lazy\" decoding=\"async\" class=\"col-span-2 max-h-16 max-w-[120px] object-contain lg:col-span-1\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo.png\" alt=\"\" width=\"158\" height=\"48\">\n                    \n                                                            <img loading=\"lazy\" decoding=\"async\" class=\"col-span-2 max-h-16 max-w-[120px] object-contain lg:col-span-1\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/1.png\" alt=\"\" width=\"158\" height=\"48\">\n                    \n                 <!-- end of custom logos loop -->\n                        \n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n\n<\/section>\n\n\n\n<section id=\"section-block_4dab7f52dffd082cbe04c00fc0e0cc8f\" class=\" our-customers-cards-block\">\n\n    <div class=\"oc-heading\">\n\n        <h2>Our Customers<\/h2>\n\n        <div>\n            <a href=\"https:\/\/inmoment.com\/en-au\/customer-stories\/\" title=\"\" class=\"card-body-button no-hover cta-button flex flex-row items-center gap-4 px-[32px] lg:px-[9px] xl:px-[32px] py-2 rounded bg-white border font-bold border-current text-tsunami text-base\" style=\" border-color: currentColor; border-style: solid;\" rel=\"noopener\">\n                <span class=\"\">Read All Case Studies<\/span>\n                <svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M17.2676 6.63452L12.752 11.1501C12.4199 11.4822 11.9219 11.4822 11.623 11.1501C11.291 10.8513 11.291 10.3533 11.623 10.0212L14.7773 6.86694H1.29688C0.832031 6.86694 0.5 6.53491 0.5 6.07007C0.5 5.63843 0.832031 5.27319 1.29688 5.27319H14.7773L11.623 2.1189C11.291 1.82007 11.291 1.32202 11.623 0.98999C11.9219 0.691162 12.4199 0.691162 12.752 0.98999L17.2676 5.53882C17.5664 5.83765 17.5664 6.33569 17.2676 6.63452Z\" fill=\"#0057FF\"><\/path>\n                <\/svg>\n            <\/a>\n        <\/div>\n    <\/div>\n    \n    <div class=\"oc-cards-container\">\n\n    \n        <div class=\"oc-card h-full\">\n            <div class=\"oc-card-header\" style=\"background-color: #81D8D0;\">\n                                    <div class=\"oc-logo\"><svg width=\"156\" height=\"20\" viewBox=\"0 0 156 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path fill-rule=\"evenodd\" d=\"M128.63 18.3444C131.16 18.3444 133.658 17.2269 134.677 16.4053L135.038 12.7572H134.644C133.79 17.1283 130.602 17.7856 128.761 17.7856C125.277 17.7856 123.108 14.9592 123.108 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96.52 3.22614C96.52 3.85061 96.1583 4.50792 95.6654 5.26382L92.8059 9.7993L89.1251 3.62054C88.8621 3.19327 88.7307 2.89749 88.7307 2.63457C88.7307 2.30591 88.9279 2.07584 89.6509 2.07584H90.341V1.64859H83.8664V2.07584C85.1483 2.07584 85.6412 2.17444 86.463 3.55481L90.8011 10.7524V16.241C90.8011 17.457 90.6039 17.6542 89.388 17.6542H88.6976V18.0815H95.3037V18.0487Z\" fill=\"white\" \/>\r\n<path fill-rule=\"evenodd\" d=\"M154.43 18.1144C155.218 18.1144 155.843 17.49 155.843 16.7012C155.843 15.9124 155.218 15.288 154.43 15.288C153.641 15.288 153.017 15.9124 153.017 16.7012C152.983 17.49 153.641 18.1144 154.43 18.1144Z\" fill=\"white\" \/>\r\n<\/svg>\r\n<\/div>\n                                                    <h4 class=\"oc-card-title color-orca\">Elevating the Luxury Retail Experience<\/h4>\n                            <\/div>\n            <div class=\"oc-card-body\">\n                                    <ul>\n<li>Achieved a 25% increase in positive customer sentiment<\/li>\n<li>Improved in-store experience based on customer feedback<\/li>\n<li>Enhanced brand loyalty through personalised experiences<\/li>\n<\/ul>\n                                                    <a href=\"https:\/\/inmoment.com\/en-au\/customer-stories\/tiffany-co\/\" title=\"\" class=\"card-body-button no-hover cta-button flex flex-row items-center gap-4 px-[32px] lg:px-[9px] xl:px-[32px] py-2 rounded bg-white border font-bold border-current text-tsunami text-base\" style=\" border-color: currentColor; border-style: solid;\" rel=\"noopener\">\n                        <span class=\"\">Read Customer Story<\/span>\n                        <svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M17.2676 6.63452L12.752 11.1501C12.4199 11.4822 11.9219 11.4822 11.623 11.1501C11.291 10.8513 11.291 10.3533 11.623 10.0212L14.7773 6.86694H1.29688C0.832031 6.86694 0.5 6.53491 0.5 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14.3238C40.9941 14.3238 41.7989 14.6122 42.4625 15.0056C42.3094 15.5522 42.1872 16.1065 42.1064 16.6693C41.4647 16.213 40.8137 15.9589 40.0507 15.9589C38.764 15.9589 37.6417 16.8671 37.6417 18.5019C37.6417 20.1367 38.764 21.0446 40.0507 21.0446Z\" fill=\"white\" \/>\r\n<\/svg>\r\n<\/div>\n                                                    <h4 class=\"oc-card-title color-albatross\">Redefining Customer-Centric Culture<\/h4>\n                            <\/div>\n            <div class=\"oc-card-body\">\n                                    <ul>\n<li>40% increase in Google rankings<\/li>\n<li>20% growth in customer sentiment scores<\/li>\n<li>1.7 million feedback touchpoints annually<\/li>\n<\/ul>\n                                                    <a href=\"https:\/\/inmoment.com\/en-au\/customer-stories\/specsavers-journey-from-traditional-to-transformational-cx\/\" title=\"\" class=\"card-body-button no-hover cta-button flex flex-row items-center gap-4 px-[32px] lg:px-[9px] xl:px-[32px] py-2 rounded bg-white border font-bold border-current text-tsunami text-base\" style=\" border-color: currentColor; border-style: solid;\" rel=\"noopener\">\n                        <span class=\"\">Read Customer Story<\/span>\n                        <svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M17.2676 6.63452L12.752 11.1501C12.4199 11.4822 11.9219 11.4822 11.623 11.1501C11.291 10.8513 11.291 10.3533 11.623 10.0212L14.7773 6.86694H1.29688C0.832031 6.86694 0.5 6.53491 0.5 6.07007C0.5 5.63843 0.832031 5.27319 1.29688 5.27319H14.7773L11.623 2.1189C11.291 1.82007 11.291 1.32202 11.623 0.98999C11.9219 0.691162 12.4199 0.691162 12.752 0.98999L17.2676 5.53882C17.5664 5.83765 17.5664 6.33569 17.2676 6.63452Z\" fill=\"#0057FF\"><\/path>\n                        <\/svg>\n                    <\/a>\n                            <\/div>\n        <\/div>\n\n\t\n        <div class=\"oc-card h-full\">\n            <div class=\"oc-card-header\" style=\"background-color: #001D30;\">\n                                    <div class=\"oc-logo\"><svg width=\"131\" height=\"27\" viewBox=\"0 0 131 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path fill-rule=\"evenodd\" d=\"M0.666626 0H131V26.5543H0.666626V0ZM93.4377 13.1801V4.93216C93.4377 4.75513 93.4699 4.7149 93.655 4.7149H97.7186C97.8795 4.7149 97.9197 4.75513 97.9197 4.91607V12.7778C97.9197 12.7778 97.9519 12.8502 97.9519 12.8904L98.0565 12.8341C98.1513 12.7257 98.2291 12.6174 98.3137 12.4994L98.3623 12.4317C98.7047 12.016 99.0411 11.5972 99.3771 11.1792L99.3781 11.1779C99.5944 10.9086 99.8106 10.6396 100.028 10.3718C100.1 10.2591 100.189 10.2269 100.334 10.2269H104.8C104.8 10.2269 104.872 10.243 104.888 10.2833C104.904 10.2993 104.872 10.3557 104.848 10.3718C104.711 10.5448 104.57 10.7117 104.43 10.8787C104.289 11.0457 104.148 11.2127 104.011 11.3857C103.593 11.8926 103.176 12.4036 102.76 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16.6396C88.6498 16.5833 88.6981 16.5833 88.7544 16.6235C89.2171 16.9213 89.6838 17.219 90.1506 17.5167C90.6173 17.8145 91.084 18.1122 91.5467 18.4099L92.3111 18.9008C92.3996 18.9571 92.3996 19.0054 92.3433 19.0778C91.78 19.8744 91.1282 20.5423 90.2914 21.0493C89.6718 21.4114 89.0039 21.6608 88.2958 21.7574C88.0814 21.7923 87.8607 21.8117 87.6416 21.8311C87.5071 21.8429 87.3732 21.8547 87.2417 21.87C87.2014 21.8539 87.2014 21.8298 87.2014 21.8137L87.2256 21.7976ZM58.1687 12.3105V4.95574C58.1687 4.75457 58.1848 4.73847 58.386 4.73847H62.3772C62.5542 4.73847 62.5783 4.77871 62.5783 4.95574V16.4867C62.5783 16.6403 62.593 16.7939 62.6083 16.9544L62.6083 16.9546L62.6105 16.9776C62.6669 17.3236 62.9565 17.6133 63.3025 17.6616C63.4474 17.6777 63.5922 17.6777 63.7531 17.6777H63.7532H66.7144C66.8592 17.6777 66.8753 17.7179 66.8753 17.8788V21.4435C66.8753 21.5482 66.8431 21.6045 66.7144 21.6045H60.1643C59.7459 21.6045 59.3274 21.516 58.9653 21.2987C58.6596 21.1217 58.4262 20.84 58.3136 20.5021C58.1687 20.1239 58.1365 19.7457 58.1365 19.3433C58.1768 16.9937 58.1768 14.644 58.1768 12.2944L58.1687 12.3105ZM118.535 16.4304V11.8196C118.535 11.5299 118.552 11.2242 118.608 10.9345C118.753 10.2827 119.115 9.83207 119.767 9.6309C120.097 9.5263 120.418 9.50216 120.748 9.50216H126.067C126.252 9.50216 126.285 9.54239 126.285 9.71942V13.2278C126.285 13.429 126.268 13.4451 126.067 13.4451C125.841 13.4451 125.617 13.4433 125.394 13.4415C124.953 13.4379 124.516 13.4344 124.072 13.4451C123.854 13.4451 123.637 13.4773 123.436 13.5497C123.122 13.6543 123.018 13.9279 122.977 14.2337C122.967 14.3037 122.97 14.3773 122.974 14.4497C122.976 14.4855 122.977 14.5209 122.977 14.5555V21.4275C122.977 21.5321 122.945 21.5723 122.832 21.5723H118.729C118.584 21.5723 118.544 21.5321 118.544 21.4114C118.511 19.7457 118.503 18.088 118.527 16.4224L118.535 16.4304Z\" fill=\"white\" \/>\r\n<\/svg>\r\n<\/div>\n                                                    <h4 class=\"oc-card-title color-albatross\">Connecting With Customers Where It Counts<\/h4>\n                            <\/div>\n            <div class=\"oc-card-body\">\n                                    <ul>\n<li>15.9% increase in digital product sales<\/li>\n<li>2.6% growth in comparable sales<\/li>\n<li>24% sales growth via loyalty program<\/li>\n<\/ul>\n                                                    <a href=\"https:\/\/inmoment.com\/en-au\/customer-stories\/foot-locker-uses-ai-npl-text-analytics\/\" title=\"\" class=\"card-body-button no-hover cta-button flex flex-row items-center gap-4 px-[32px] lg:px-[9px] xl:px-[32px] py-2 rounded bg-white border font-bold border-current text-tsunami text-base\" style=\" border-color: currentColor; border-style: solid;\" rel=\"noopener\">\n                        <span class=\"\">Read Customer Story<\/span>\n                        <svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M17.2676 6.63452L12.752 11.1501C12.4199 11.4822 11.9219 11.4822 11.623 11.1501C11.291 10.8513 11.291 10.3533 11.623 10.0212L14.7773 6.86694H1.29688C0.832031 6.86694 0.5 6.53491 0.5 6.07007C0.5 5.63843 0.832031 5.27319 1.29688 5.27319H14.7773L11.623 2.1189C11.291 1.82007 11.291 1.32202 11.623 0.98999C11.9219 0.691162 12.4199 0.691162 12.752 0.98999L17.2676 5.53882C17.5664 5.83765 17.5664 6.33569 17.2676 6.63452Z\" fill=\"#0057FF\"><\/path>\n                        <\/svg>\n                    <\/a>\n                            <\/div>\n        <\/div>\n\n\t <!-- end of our customers cards loop -->\n\n<\/section>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_2a323a3edcce6ece1b6bdbfe32fbd601\" class=\"block-section bg-great-white-30   bg-cover bg-center bg-no-repeat  my-50px alignfull\"\n    style=\" \">\n\n    <div class=\"py-50px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns justify-center mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column mx-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:800px\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"font-size:40px\">Serving Your Customer Requires You to Understand Them<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:28px\">With 93% of consumers reading reviews before making a purchase, and 58% willing to drive further or pay more for a product with good reviews, <a href=\"https:\/\/inmoment.com\/en-au\/reputation-management-software\/\">reputation management and customer insights<\/a> are more critical than ever.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column mx-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1200px\">\n<section id=\"section-block_33a29ad0491fc06da05bcc675db38e56\" class=\" cx-cards-block\">\n    \n    <div class=\"cx-cards-container\">\n\n    \n        <div class=\"cx-card\">\n            <div class=\"cx-card-header\">\n                                    <div class=\"cx-logo\"><svg width=\"36\" height=\"37\" viewBox=\"0 0 36 37\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<rect y=\"0.5\" width=\"36\" height=\"36\" rx=\"18\" fill=\"#6BC89B\" \/>\r\n<path d=\"M18 10.125C18.2656 10.125 18.5312 10.3906 18.5312 10.6562V26.5938C18.5312 26.8926 18.2656 27.125 18 27.125C17.7012 27.125 17.4688 26.8926 17.4688 26.5938V10.6562C17.4688 10.3906 17.7012 10.125 18 10.125ZM24.375 12.25C24.6406 12.25 24.9062 12.5156 24.9062 12.7812V24.4688C24.9062 24.7676 24.6406 25 24.375 25C24.0762 25 23.8438 24.7676 23.8438 24.4688V12.7812C23.8438 12.5156 24.0762 12.25 24.375 12.25ZM14.8125 13.3125C15.0781 13.3125 15.3438 13.5781 15.3438 13.8438V23.4062C15.3438 23.7051 15.0781 23.9375 14.8125 23.9375C14.5137 23.9375 14.2812 23.7051 14.2812 23.4062V13.8438C14.2812 13.5781 14.5137 13.3125 14.8125 13.3125ZM21.1875 14.375C21.4531 14.375 21.7188 14.6406 21.7188 14.9062V22.3438C21.7188 22.6426 21.4531 22.875 21.1875 22.875C20.8887 22.875 20.6562 22.6426 20.6562 22.3438V14.9062C20.6562 14.6406 20.8887 14.375 21.1875 14.375ZM11.625 16.5C11.8906 16.5 12.1562 16.7656 12.1562 17.0312V20.2188C12.1562 20.5176 11.8906 20.75 11.625 20.75C11.3262 20.75 11.0938 20.5176 11.0938 20.2188V17.0312C11.0938 16.7656 11.3262 16.5 11.625 16.5ZM8.4375 17.5625C8.70312 17.5625 8.96875 17.8281 8.96875 18.0938V19.1562C8.96875 19.4551 8.70312 19.6875 8.4375 19.6875C8.13867 19.6875 7.90625 19.4551 7.90625 19.1562V18.0938C7.90625 17.8281 8.13867 17.5625 8.4375 17.5625ZM27.5625 17.5625C27.8281 17.5625 28.0938 17.8281 28.0938 18.0938V19.1562C28.0938 19.4551 27.8281 19.6875 27.5625 19.6875C27.2637 19.6875 27.0312 19.4551 27.0312 19.1562V18.0938C27.0312 17.8281 27.2637 17.5625 27.5625 17.5625Z\" fill=\"white\" \/>\r\n<\/svg>\r\n<\/div>\n                                                    <h3 class=\"cx-card-title \">Stronger Signals<\/h3>\n                            <\/div>\n            <hr>\n            <div class=\"cx-card-body\">\n                                    <div class=\"items\">\n                    \n                    \n                        <div class=\"item border-guppy\" style=\"border: 1px solid #6BC89B;\">Point-of-sale (POS) data<\/div>\n                        \n                    \n                        <div class=\"item border-guppy\" style=\"border: 1px solid #6BC89B;\">Post-transaction feedback<\/div>\n                        \n                    \n                        <div class=\"item border-guppy\" style=\"border: 1px solid #6BC89B;\">E-commerce behavior<\/div>\n                        \n                    \n                        <div class=\"item border-guppy\" style=\"border: 1px solid #6BC89B;\">Social media mentions<\/div>\n                        \n                     <!-- end of customer experience cards items loop -->\n                        \n                    <\/div>\n                            \n            <\/div>\n        <\/div>\n\n\t\n        <div class=\"cx-card\">\n            <div class=\"cx-card-header\">\n                                    <div class=\"cx-logo\"><svg width=\"37\" height=\"37\" viewBox=\"0 0 37 37\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<rect x=\"0.333374\" y=\"0.5\" width=\"36\" height=\"36\" rx=\"18\" fill=\"#FCD757\" \/>\r\n<path d=\"M22.2513 18.7246C22.7826 17.9277 23.1146 16.998 23.1146 15.9688C23.1146 13.3457 20.9564 11.1875 18.3334 11.1875C15.6771 11.1875 13.5521 13.3457 13.5521 15.9688C13.5521 16.998 13.851 17.9277 14.3822 18.7246C14.515 18.8906 14.681 19.123 14.847 19.3555C15.2787 19.9199 15.7435 20.584 16.1088 21.248C16.4076 21.7793 16.5736 22.3438 16.64 22.9082H15.5775C15.4779 22.5098 15.3783 22.1113 15.1791 21.7461C14.847 21.1484 14.4486 20.584 14.017 20.0195C13.851 19.7871 13.6849 19.5547 13.5189 19.3223C12.8549 18.3594 12.4896 17.2305 12.4896 15.9688C12.4896 12.748 15.0795 10.125 18.3334 10.125C21.5541 10.125 24.1771 12.748 24.1771 15.9688C24.1771 17.2305 23.7787 18.3594 23.1146 19.3223C22.9486 19.5547 22.7826 19.7871 22.6166 20.0195C22.1849 20.584 21.7865 21.1484 21.4545 21.7461C21.2552 22.1113 21.1556 22.4766 21.056 22.875H19.9935C20.0931 22.3438 20.226 21.7793 20.5248 21.248C20.89 20.584 21.3881 19.9199 21.7865 19.3223C21.9525 19.123 22.1185 18.8906 22.2513 18.6914V18.7246ZM18.3334 13.3125C16.8392 13.3125 15.6771 14.5078 15.6771 15.9688C15.6771 16.2676 15.4115 16.5 15.1459 16.5C14.847 16.5 14.6146 16.2676 14.6146 15.9688C14.6146 13.9434 16.2748 12.25 18.3334 12.25C18.599 12.25 18.8646 12.5156 18.8646 12.7812C18.8646 13.0801 18.599 13.3125 18.3334 13.3125ZM16.806 25C17.0385 25.6309 17.6361 26.0625 18.3334 26.0625C18.9974 26.0625 19.5951 25.6309 19.8275 25H16.806ZM15.6771 24.4688V24.3027C15.6771 24.1035 15.8099 23.9375 16.0092 23.9375H20.6244C20.8236 23.9375 20.9896 24.1035 20.9896 24.3027V24.4688C20.9896 25.9629 19.7943 27.125 18.3334 27.125C16.8392 27.125 15.6771 25.9629 15.6771 24.4688Z\" fill=\"white\" \/>\r\n<\/svg>\r\n<\/div>\n                                                    <h3 class=\"cx-card-title \">Richer Insights<\/h3>\n                            <\/div>\n            <hr>\n            <div class=\"cx-card-body\">\n                                    <div class=\"items\">\n                    \n                    \n                        <div class=\"item border-yellowfin\" style=\"border: 1px solid #FCD757;\">Understand purchase behavior<\/div>\n                        \n                    \n                        <div class=\"item border-yellowfin\" style=\"border: 1px solid #FCD757;\">Evaluate in-store experiences<\/div>\n                        \n                    \n                        <div class=\"item border-yellowfin\" style=\"border: 1px solid #FCD757;\">Analyse cart abandonment trends<\/div>\n                        \n                    \n                        <div class=\"item border-yellowfin\" style=\"border: 1px solid #FCD757;\">Measure brand loyalty<\/div>\n                        \n                     <!-- end of customer experience cards items loop -->\n                        \n                    <\/div>\n                            \n            <\/div>\n        <\/div>\n\n\t\n        <div class=\"cx-card\">\n            <div class=\"cx-card-header\">\n                                    <div class=\"cx-logo\"><svg width=\"37\" height=\"37\" viewBox=\"0 0 37 37\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<rect x=\"0.666626\" y=\"0.5\" width=\"36\" height=\"36\" rx=\"18\" fill=\"#003CB3\" \/>\r\n<path d=\"M21.3893 10.3574C21.5553 10.2246 21.7545 10.125 21.9537 10.125C22.5182 10.125 22.9166 10.7227 22.7174 11.2539L20.4596 17.5625H24.1451C24.61 17.5625 25.0416 17.9941 25.0416 18.459C25.0416 18.7246 24.9088 18.9902 24.7096 19.1562L15.9108 26.9258C15.7448 27.0586 15.5455 27.125 15.3463 27.125C14.7819 27.125 14.3834 26.5605 14.5826 26.0293L16.8405 19.6875H13.1217C12.6569 19.6875 12.2916 19.3223 12.2916 18.8574C12.2916 18.5918 12.3912 18.3594 12.5573 18.1934L21.3893 10.3574ZM21.4225 11.752L13.6862 18.625H17.6041C17.7701 18.625 17.9362 18.7246 18.0358 18.8574C18.1354 19.0234 18.1354 19.1895 18.1022 19.3555L15.8776 25.5312L23.6803 18.625H19.7291C19.5299 18.625 19.3639 18.5586 19.2643 18.4258C19.1647 18.2598 19.1647 18.0938 19.1979 17.9277L21.4225 11.752Z\" fill=\"white\" \/>\r\n<\/svg>\r\n<\/div>\n                                                    <h3 class=\"cx-card-title \">Smarter Actions<\/h3>\n                            <\/div>\n            <hr>\n            <div class=\"cx-card-body\">\n                                    <div class=\"items\">\n                    \n                    \n                        <div class=\"item border-dory\" style=\"border: 1px solid #003CB3;\">Encourage repeat spending<\/div>\n                        \n                    \n                        <div class=\"item border-dory\" style=\"border: 1px solid #003CB3;\">Increase basket size and high-value customer loyalty<\/div>\n                        \n                    \n                        <div class=\"item border-dory\" style=\"border: 1px solid #003CB3;\">Boost online conversion rates<\/div>\n                        \n                    \n                        <div class=\"item border-dory\" style=\"border: 1px solid #003CB3;\">Plan successful product launches<\/div>\n                        \n                     <!-- end of customer experience cards items loop -->\n                        \n                    <\/div>\n                            \n            <\/div>\n        <\/div>\n\n\t <!-- end of customer experience cards loop -->\n\n<\/section>\n<\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section id=\"block_9baf0c9e4a3ad62acee5b0c56625c95e\"\n\tclass=\"sticky-nav-block hidden md:block sticky top-[calc(var(--total-header-height)+20px)] shadow-custom z-50 bg-white\/30 rounded-[12px] max-w-[920px] -mx-4 md:mx-auto py-3 px-3 backdrop-blur-md   sticky-nav-block bg-transparent \"\n\tstyle=\" \">\n\t<div class=\"flex flex-col justify-between gap-4 max-w-screen-xl mx-auto\"><div class=\"flex justify-between gap-4\"><div class=\"flex-1 flex items-stretch justify-between gap-4\"><div class=\"nav-item flex-1 relative group\">\n\t\t\t\t\t<span class=\"nav-bg absolute inset-0 bg-transparent group-hover:bg-orca\/10 transition-all duration-500 group-hover:blur-sm group-hover:translate-y-[4px] blur-none\"><\/span>\n\t\t\t\t\t\t<a href=\"#Pearl-Plaza-for-Retail\" class=\"flex flex-col justify-center h-full relative no-hover capitalize scrollto  text-center px-2 md:px-4 py-2 text-orca text-[14px] lg:text-[15px] font-semibold rounded-[4px] bg-albatross hover:shadow-md transition-[color,box-shadow]\">\n\t\t\t\t\t\t\t<span class=\"text-orca block leading-[105%]\">\n\t\t\t\t\t\t\t\tPearl-Plaza for Retail\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/div><div class=\"nav-item flex-1 relative group\">\n\t\t\t\t\t<span class=\"nav-bg absolute inset-0 bg-transparent group-hover:bg-orca\/10 transition-all duration-500 group-hover:blur-sm group-hover:translate-y-[4px] blur-none\"><\/span>\n\t\t\t\t\t\t<a href=\"#AI-and-NLP\" class=\"flex flex-col justify-center h-full relative no-hover capitalize scrollto  text-center px-2 md:px-4 py-2 text-orca text-[14px] lg:text-[15px] font-semibold rounded-[4px] bg-albatross hover:shadow-md transition-[color,box-shadow]\">\n\t\t\t\t\t\t\t<span class=\"text-orca block leading-[105%]\">\n\t\t\t\t\t\t\t\tAI and NLP\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/div><div class=\"nav-item flex-1 relative group\">\n\t\t\t\t\t<span class=\"nav-bg absolute inset-0 bg-transparent group-hover:bg-orca\/10 transition-all duration-500 group-hover:blur-sm group-hover:translate-y-[4px] blur-none\"><\/span>\n\t\t\t\t\t\t<a href=\"#Reputation-Management\" class=\"flex flex-col justify-center h-full relative no-hover capitalize scrollto  text-center px-2 md:px-4 py-2 text-orca text-[14px] lg:text-[15px] font-semibold rounded-[4px] bg-albatross hover:shadow-md transition-[color,box-shadow]\">\n\t\t\t\t\t\t\t<span class=\"text-orca block leading-[105%]\">\n\t\t\t\t\t\t\t\tReputation Management\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/div><\/div><\/div><\/div><\/section>\n\n<script>\n\tfunction offset(el) {\n\t\tvar rect = el.getBoundingClientRect(),\n\t\t\tscrollLeft = window.pageXOffset || document.documentElement.scrollLeft,\n\t\t\tscrollTop = window.pageYOffset || document.documentElement.scrollTop;\n\t\treturn {\n\t\t\ttop: rect.top + scrollTop,\n\t\t\tleft: rect.left + scrollLeft\n\t\t}\n\t}\n\n\t\/\/ example use\n\tvar div = document.querySelector('div');\n\tvar divOffset = offset(div);\n\tconsole.log(divOffset.left, divOffset.top);\n\n\twindow.addEventListener('click', function(scr) {\n\t\tif (scr.target.classList.contains('scrollto') || scr.target.parentElement.classList.contains('scrollto')) {\n\t\t\tscr.preventDefault();\n\t\t\tvar href = null;\n\t\t\tvar stateObj = {\n\t\t\t\tfoo: \"bar\"\n\t\t\t};\n\n\t\t\thref = scr.target.getAttribute('href');\n\t\t\tif (!href)\n\t\t\t\thref = scr.target.parentElement.getAttribute('href');\n\n\t\t\tif (!href)\n\t\t\t\treturn;\n\n\t\t\thistory.replaceState(stateObj, '', href);\n\t\t\thref = href.replace('#', '');\n\t\t\thref = document.getElementById(href);\n\n\t\t\tvar divOffset = offset(href);\n\t\t\twindow.scrollTo({\n\t\t\t\ttop: divOffset.top - 150,\n\t\t\t\tbehavior: 'smooth'\n\t\t\t});\n\n\n\t\t}\n\t});\n<\/script>\n\n<style>\n\t\/* Optional: Add a smooth transition for the highlight effect *\/\n\t.nav-item a {\n\t\ttransition: background-color 0.3s, color 0.3s, box-shadow 0.3s;\n\t}\n\n\t.shadow-custom {\n\t\tbox-shadow: 0 12px 40px 0 rgba(0, 0, 0, 0.1);\n\t}\n<\/style>\n\n\n<section id=\"Pearl-Plaza-for-Retail\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"pt-50px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns justify-center mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column mx-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:800px\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:40px\">Provide Stand-Out Experiences for Your Evolving Customer With Pearl-Plaza<\/h2>\n\n\n\n<p style=\"font-size:28px\">From in-store interactions to digital journeys, we enable retail teams to understand intent, improve operations, and deliver consistent value across every touchpoint.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile pt-20\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Create Curated Experiences for In-store and Online<\/h2>\n\n\n\n<p>Pearl-Plaza\u2019s AI-powered feedback tools and omnichannel feedback solutions help retailers personalise experiences by understanding individual preferences and tailoring offers, promotions, and in-store interactions accordingly.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"600\" height=\"601\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/03\/Get-a-Full-Picture-of-the-Customer-Experience.svg\" alt=\"\" class=\"wp-image-89634 size-full\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile pt-20\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient-1024x1024.png\" alt=\"\" class=\"wp-image-91346 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient-1080x1080.png 1080w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/1-_-report-convenient.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Turn Negative Experiences Into Positive Ones<\/h2>\n\n\n\n<p>Pearl-Plaza\u2019s real-time alerts and proactive response tools empower retailers to address negative feedback immediately, turning potential issues into opportunities for growth and improved customer relationships.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile pt-20\" style=\"grid-template-columns:auto 41%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Optimise Employee Coaching and Training<\/h2>\n\n\n\n<p>Pearl-Plaza\u2019s platform provides insights that help retailers optimise employee training by identifying common customer concerns, improving staff interactions, and ensuring consistency across multiple locations.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"925\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/2-_-Case-Closed-Loop-Survey-Case-Management_Retail-1-1024x925.png\" alt=\"\" class=\"wp-image-91396 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/2-_-Case-Closed-Loop-Survey-Case-Management_Retail-1-1024x925.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/2-_-Case-Closed-Loop-Survey-Case-Management_Retail-1-300x271.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/2-_-Case-Closed-Loop-Survey-Case-Management_Retail-1-768x694.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/2-_-Case-Closed-Loop-Survey-Case-Management_Retail-1-1196x1080.png 1196w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/2-_-Case-Closed-Loop-Survey-Case-Management_Retail-1.png 1376w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"AI-and-NLP\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"pt-50px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns justify-center mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column mx-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:800px\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:40px\"><strong>Gather and Unify Customer Experience Data From Every Touchpoint and Format<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:28px\">Pearl-Plaza captures <a href=\"https:\/\/inmoment.com\/blog\/retail-customer-experience\/\">customer feedback from social media<\/a>, review platforms, and direct surveys, ensuring retailers have a complete understanding of the customer experience across all touchpoints for a true omnichannel approach.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile pt-20\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>AI-Powered Conversational Surveys<\/strong><\/h2>\n\n\n\n<p>Pearl-Plaza\u2019s dynamic surveys adapt to customer responses in real time, enabling retailers to collect more accurate and actionable feedback with minimal effort.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail-1024x1024.png\" alt=\"\" class=\"wp-image-91370 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail-1080x1080.png 1080w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/6-_-listen-solve_Retail.png 1201w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile pt-20\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-1024x1024.png\" alt=\"Smart Summary in Pearl-Plaza's platform that summarizes large volumes of customer feedback.\" class=\"wp-image-86012 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-1536x1536.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-2048x2048.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/10\/Smart-Summary-1080x1080.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>Industry Leaders in Understanding Unstructured Data<\/strong><\/h2>\n\n\n\n<p>Recognised by <a href=\"https:\/\/inmoment.com\/blog\/inmoment-named-leader-in-forrester-wave-text-mining-and-analytics-q2-2024-a-comprehensive-breakdown\/\">Forrester as Leaders in the Text Mining &amp; Analytics Wave<\/a>, Q2 2024 \u2014 Pearl-Plaza excels at helping retailers integrate and make sense of the vast amounts of unstructured data that already exists today.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile pt-20\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong><strong>Make Smarter Decisions Through Predictive Analytics<\/strong><\/strong><\/h2>\n\n\n\n<p>Pearl-Plaza provides retailers with the insights and tools they need to lead the way in customer experience, driving loyalty, engagement, and revenue growth.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"600\" height=\"601\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ce-predict-impact.svg\" alt=\"\" class=\"wp-image-69591 size-full\"\/><\/figure><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"Reputation-Management\" class=\"block-section bg-great-white-30   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-50px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns justify-center mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column mx-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:800px\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:40px\"><strong>Turn Reputation into Retail Sales<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:28px\">Pearl-Plaza helps retailers stay ahead of shifting customer expectations with agile, <em>always-on<\/em> insights. Blending AI-powered survey design, ratings and reviews, industry benchmarking, and expert analysis, we surface emerging trends and whitespace opportunities, so you can move before your competitors do.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile pt-20\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>Measure and Boost ROI Using a Single Score<\/strong><\/h2>\n\n\n\n<p>Quantify the ROI of your reputation management efforts, backed by data and research, our performance scores link to the views businesses get on Google Profile to help you drive more location visits.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2-1024x1024.png\" alt=\"\" class=\"wp-image-87451 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2-1080x1080.png 1080w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Location_Performance_Score_Calculations402x-2.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile pt-20\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"601\" height=\"601\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/08\/Strategic-services.png\" alt=\"\" class=\"wp-image-81971 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/08\/Strategic-services.png 601w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/08\/Strategic-services-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/08\/Strategic-services-150x150.png 150w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>Global Team of Experts Act as an Extension of Your Team<\/strong><\/h2>\n\n\n\n<p>Our data scientist- and PhD-led Strategic Insights team act as your expert partners in CX transformation\u2014 integrating technology, world-class advisory, research and insights to help companies recognise and prove the power and value of experience initiatives.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile pt-20\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>Competitive Intelligence and Benchmarking<\/strong><\/h2>\n\n\n\n<p>Pearl-Plaza\u2019s competitive benchmarking tools provide valuable insights into how a business compares to industry peers, helping retailers identify strengths and areas for improvement.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"924\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Competitor-AI-Intel-1024x924.png\" alt=\"\" class=\"wp-image-87998 size-full\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Competitor-AI-Intel-1024x924.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Competitor-AI-Intel-300x271.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Competitor-AI-Intel-768x693.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Competitor-AI-Intel-1197x1080.png 1197w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Competitor-AI-Intel.png 1332w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<section id=\"block-be25c84d30c86ed272261fd7efd1e960\" class=\"content-block emphasis-text-block alignwide alignfull has-background image-as-background background-position-left-top background-size-cover has-overlay-mode-\" style=\" background-image: url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/03\/bg-funhouse-Marlin.png)\">\n\t\t<div class=\"container\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"heading-color-orca\">\n\n\t\t\t\t\tReady to transform your retail CX strategy?\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t<a class=\"button ghost link-color-orca\" href=\"\/en-au\/demo\/\"><span>Book a Demo<\/span><\/a>\n\n\t\t\t\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n<section id=\"block-db1e13ac45bc56858233f3866c228a26\" class=\"post-cards-block alignfull alignwide max-w-7xl mx-auto my-20 left-0 w-full no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading \">Related Resources<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/customer-sentiment-analysis-in-retail\/\">The Power of Using Customer Sentiment Analysis in Retail<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/06\/retail-og-anz-300x158.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/06\/retail-og-anz-300x158.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/06\/retail-og-anz-1024x538.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/06\/retail-og-anz-768x403.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/06\/retail-og-anz.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/customer-sentiment-analysis-in-retail\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/lessons-from-cotton-on\/\">The Power of Customer Obsession\u2014Lessons from Cotton On<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/cotton-on-webinar-og-300x157.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/cotton-on-webinar-og-300x157.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/cotton-on-webinar-og-1024x536.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/cotton-on-webinar-og-768x402.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/cotton-on-webinar-og.png 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/lessons-from-cotton-on\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/a-beginners-guide-to-launching-a-customer-experience-cx-program\/\">A Beginner&#039;s Guide to Launching a Customer Experience (CX) Program<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"168\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/beginners-guide-cx-og-300x168.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/beginners-guide-cx-og-300x168.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/beginners-guide-cx-og-1024x572.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/beginners-guide-cx-og-768x429.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/beginners-guide-cx-og.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/a-beginners-guide-to-launching-a-customer-experience-cx-program\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"\/en-au\/resources\/\" 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-->\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":93340,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-10209","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/pages\/10209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/comments?post=10209"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/pages\/10209\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media\/93340"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media?parent=10209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}