{"id":27576,"date":"2021-07-06T22:30:20","date_gmt":"2021-07-06T22:30:20","guid":{"rendered":"https:\/\/inmoment.com\/resource\/get-your-cx-program-unstuck\/"},"modified":"2024-08-19T14:34:25","modified_gmt":"2024-08-19T20:34:25","slug":"get-your-cx-program-unstuck","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-au\/resource\/get-your-cx-program-unstuck\/","title":{"rendered":"XI Expert Take: How to Get Your CX Program &#8220;Unstuck&#8221;"},"content":{"rendered":"\n<p>We\u2019ve all been there: you feel like you\u2019re doing everything you can with your customer experience (CX) program, but you just aren\u2019t moving the needle like you (and your stakeholders) want to. In this XI Expert Take episode, Senior Director of Strategic Insights Funda Whitaker dives into how you can craft a blueprint that will fuel short-term and longterm value\u2014and get your CX program &#8220;unstuck.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"XI Expert Take: How to Get Your CX Program Unstuck\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/0UeEB7yumEY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"featured_media":29639,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[233],"class_list":["post-27576","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-video-en-au"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource\/27576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource\/27576\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media\/29639"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media?parent=27576"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/industry?post=27576"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource-type?post=27576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}