{"id":49484,"date":"2021-03-31T00:44:00","date_gmt":"2021-03-31T00:44:00","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=resource&#038;p=49484"},"modified":"2024-07-14T21:52:06","modified_gmt":"2024-07-15T03:52:06","slug":"csc-rebranding-and-re-launching-a-legacy-voc-program","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-au\/resource\/csc-rebranding-and-re-launching-a-legacy-voc-program\/","title":{"rendered":"Re-Branding and Re-Launching a Legacy VoC Program"},"content":{"rendered":"\n<p>Aussie super company, <a href=\"https:\/\/www.csc.gov.au\" target=\"_blank\" rel=\"noopener\">Commonwealth Superannuation Corporation (CSC)<\/a> describes what it takes to rebrand and re-launch a legacy <a href=\"https:\/\/inmoment.com\/blog\/voice-of-the-customer-voc\/\">VoC<\/a> program. <\/p>\n\n\n\n<p>Download now to learn how to challenge outdated ways of thinking, re-start with a fresh set of <a href=\"https:\/\/inmoment.com\/en-au\/xi-terms\/what-is-customer-experience\/\">CX<\/a> principles, and successfully socialise the program across the business.<\/p>\n","protected":false},"featured_media":49485,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[271],"resource-type":[214],"class_list":["post-49484","resource","type-resource","status-publish","has-post-thumbnail","hentry","industry-financial-services-en-au","resource-type-case-study-en-au"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource\/49484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource\/49484\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media\/49485"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media?parent=49484"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/industry?post=49484"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/resource-type?post=49484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}