By combining feedback data with day-to-day conversations, DSV Panalpina, a leading global logistics company, are able to find solutions that make their customers’ experiences better and address challenges for improvement on a local and global level.
DSV’s global values have a strong focus on putting their customers first, performing at their best, and having true and honest collaboration.
Find out why DSV Panalpina won the award for Best Customer-Centric Culture at the CX Elite Awards 2021!
Download