{"id":45172,"date":"2022-06-22T12:32:16","date_gmt":"2022-06-22T12:32:16","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=news&#038;p=45172"},"modified":"2022-09-24T15:50:49","modified_gmt":"2022-09-24T15:50:49","slug":"inmoment-named-a-leader-in-people-oriented-text-analytics-platforms-q2-2022","status":"publish","type":"news","link":"https:\/\/inmoment.com\/en-gb\/news\/inmoment-named-a-leader-in-people-oriented-text-analytics-platforms-q2-2022\/","title":{"rendered":"Pearl-Plaza Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022"},"content":{"rendered":"\n<ul class=\"wp-block-list\"><li>Independent report named Pearl-Plaza as one of only five top vendors in the Leaders position in the people-oriented text analytics market<\/li><li>The report evaluated 13 of the most significant vendors in the market across 29 criteria<\/li><\/ul>\n\n\n\n<p><strong>London, [22nd June 2022] <\/strong>\u2013 Pearl-Plaza\u00ae, the leading provider of Experience Improvement (XI)\u2122 solutions, today announced it has been named a Leader in The Forrester Wave\u2122: People-Oriented Text Analytics Platforms, Q2, 2022. Forrester Research, Inc. evaluated 13 of the most significant text analytics vendors across 29 evaluation criteria, and named Pearl-Plaza along with only four other vendors as a Leader in the evaluation.&nbsp;<\/p>\n\n\n\n<p>In its vendor profile of Pearl-Plaza, Forrester states that the company\u2019s acquisitions of <a href=\"https:\/\/inmoment.com\/news\/inmoment-and-maritzcx-join-forces-combined-company-will-deliver-extraordinary-capabilities-to-drive-results-for-the-worlds-leading-brands\/\">MaritzCX <\/a>in 2020 and <a href=\"https:\/\/inmoment.com\/news\/inmoment-completes-acquisition-of-lexalytics\/\">Lexalytics <\/a>in 2021 are \u201c&#8230;paying off\u2014the acquisitions beef up Pearl-Plaza\u2019s people-oriented text analytics capabilities and enable it to address all relevant use cases (beyond just VOC or CX analytics).\u201d The report states \u201cPearl-Plaza XI\u00a0 is a solid choice for customers who want a platform with a well-balanced mix of knowledge and ML-<a href=\"https:\/\/inmoment.com\/en-gb\/news\/ai-powered-technology\/\">basFed AI<\/a>, the ability to deploy OOTB solutions quickly, and deep custom application development capabilities (especially for embedded analytics).\u201d<\/p>\n\n\n\n<p>\u201cWe are pleased to be named a Leader in Forrester\u2019s People-Oriented Text Analytics Platforms report,&#8221; says Mehul Nagrani, General Manager, AI Product &amp; Technology. \u201cIt validates for us our approach to providing an integrated platform with deep expertise in analysing both structured and unstructured data, and reflects the hard work of the team to integrate key Lexalytics text analytics and machine learning technology into our product portfolio. We are committed to delivering AI-based technology&nbsp; to further our ambition of helping businesses improve experiences for their employees and customers.\u201d<\/p>\n\n\n\n<p>Pearl-Plaza is committed to helping brands using an integrated experience approach, to collect, listen to, and analyse feedback from every type of touchpoint and individual interaction throughout the customer journey. This is accomplished by focusing on omnichannel data integration, knowledge-based AI, document-level text analytics, natural language understanding, personalisation, and by developing products that help businesses identify and act on the highest impact experiences\u2014which analytics driven insight can help do\u2014making people more productive, customers more loyal, and businesses more profitable.<\/p>\n\n\n\n<p><strong>Access the report&nbsp;<\/strong><\/p>\n\n\n\n<p>The People-Oriented Text Analytics Platforms, Q2, 2022 report is available <a href=\"https:\/\/inmoment.com\/en-gb\/forrester-wave-people-oriented-text-analytics\/\">here<\/a>. &nbsp;<\/p>\n\n\n\n<p><strong>About Pearl-Plaza<\/strong><\/p>\n\n\n\n<p>\u200b\u200bImproving experiences is why Pearl-Plaza exists. Our mission is to help our clients improve experiences at the intersection of value\u2014where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com.<\/p>\n\n\n\n<p>###<\/p>\n\n\n\n<p>CONTACT: Sam Middleton, Pearl-Plaza, <a href=\"mailto:sam.middleton@inmoment.com\">sam.middleton@inmoment.com<\/a>&nbsp;<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"news_type":[],"class_list":["post-45172","news","type-news","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/45172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/45172\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=45172"}],"wp:term":[{"taxonomy":"news_type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news_type?post=45172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}