{"id":10591,"date":"2020-09-03T23:25:43","date_gmt":"2020-09-03T23:25:43","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/healthcare\/"},"modified":"2022-05-16T16:07:50","modified_gmt":"2022-05-16T16:07:50","slug":"healthcare","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-gb\/healthcare\/","title":{"rendered":"Healthcare"},"content":{"rendered":"\n<div style=\"padding-top:55px;\"><\/div>\n\n\n<section id=\"block-5f517c59e8354\" class=\"content-block fifty-fifty-block fifty-media-text alignfull\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1240\" height=\"952\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/Healthcare-Header.jpg\" class=\"fifty-image\" alt=\"Healthcare\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/Healthcare-Header.jpg 1240w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/Healthcare-Header-300x230.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/Healthcare-Header-1024x786.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/Healthcare-Header-768x590.jpg 768w\" sizes=\"auto, (max-width: 1240px) 100vw, 1240px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding \">\n\n\t\t\t\t\n\t\n\t\t\t\t\n\t\t\t\t<h3>Designing the Customer Experience<\/h3>\n<p>Pharmaceutical companies have always been very much product focused organisations, where the driver of success is seen as the effectiveness of their products treating various target indications. Of course prescription rates and customer engagement remain critically important, however, we are seeing a shift recognising that practitioner, payer and patient preferences can be influenced by the end to end customer experience. That is to say creating seamless customer journeys across all touchpoints and channels.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-5f52685d6092d\" class=\"content-block single-paragraph-block alignfull no-background\" style=\"\">\n\t\t<div class=\"grid  grid-start \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md background-color-dory\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-albatross\">Meet and exceed HCP Expectations with Pearl-Plaza<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-albatross\"><p>Healthcare practitioners are faced with an increasing wealth of product information and marketing communications while at the same time being ever more time-constrained.\u00a0Therefore understanding practitioner needs and providing the right support at the time and in the way that they need it will not only make your offerings more relevant to your customers but can result in better patient adherence. Therefore, a focus on managing and improving customer experience will lead to overall improved brand loyalty and higher engagement from prescribers.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><section id=\"block-5f517eb8e8356\" class=\"content-block accordion-block  alignfull no-background\" style=\"\">\t<div class=\"display-flex no-image\">\n\t\t\t\t\t<div class=\"image-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"accordion-content-wrap \">\n\t\t\t<div class=\"accordion-fixed-content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\" aria-label=\"Accordion Content Block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item has-icon\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-icon-wrap\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"100\" height=\"100\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Personalize-Patient-Intelligence.svg\" class=\"accordion-item-icon\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Supporting You Along Your Journey\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-1\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Supporting You Along Your Journey<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-54492\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-1\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Pearl-Plaza brings together the strategic consulting and CX technology that helps you establish and implement the CX framework that fits your organisation\u2019s needs. With our unique blend of industry-leading CX technology, sector expertise and CX consulting, Pearl-Plaza offers a holistic range of services, from understanding healthcare practitioners\u2019 preferences through qualitative in-depth interviews to capturing and reporting instant feedback from your customers at any touchpoint in real-time through our experience platform. Our solutions offer the flexibility and scalability needed to correspond to your evolving needs.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item has-icon\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-icon-wrap\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"100\" height=\"100\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Be-Patient-Centered.svg\" class=\"accordion-item-icon\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Be Customer-Centered, from Start to Finish\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-2\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Be Customer-Centered, from Start to Finish<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-99239\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-2\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Every experience is unique. From meeting your representatives to attending a training session, each interaction has the potential to impact brand loyalty. With Pearl-Plaza\u2019s journey intelligence tools, you can identify and gather insights on the moments that matter to practitioners, leaving you fully equipped to meet their needs throughout the entire journey.   <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item has-icon\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-icon-wrap\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"100\" height=\"100\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Happy-Staff.-Healthy-Patients.svg\" class=\"accordion-item-icon\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Start with Journey Mapping\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-3\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Start with Journey Mapping<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-46674\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-3\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Just getting started with CX? Pearl-Plaza\u2019s CX consultants can support you in establishing your CX framework, derive personas and map your customer journeys (be it patients, payers or practitioners). Our Customer Journey Mapping tools help you identify the gaps between desired and actual CX and prioritise the journey steps and actions that matter to your customers.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item has-icon\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-icon-wrap\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"100\" height=\"100\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Healthcare-icon_Elective-Surgery-Specialists.svg\" class=\"accordion-item-icon\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Reduce Employee Turnover and Increase Retention\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-4\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Reduce Employee Turnover and Increase Retention<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-43815\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-4\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Your employees are a cornerstone of your success and at the frontline of the customer experience. Data shows that engaged employees equal higher productivity and happier customers. Pearl-Plaza has been named a leader in Employee Experience programmes and can help you connect your employee and customer insights. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><!-- .accordion-content-wrap -->\n\t<\/div><!-- .container.display-flex -->\n<\/section><!-- .accordion-block -->\n<\/div><\/div>\n\n\n<section id=\"block-5f518278e8360\" class=\"content-block icon-title-list-block alignfull has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 \">\n\n\t\t\t\t\tGain Market Insights Beyond CX\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"\">Pearl-Plaza\u2019s Strategic Research Team are long-standing experts in the pharmaceutical industry and can support your marketing teams in gaining market insights through one-off market research studies all along your product lifecycle \u2013 both qualitative and quantitative. Our solutions focus on the needs of:\r\n<\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hospital-3.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tHospitals\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Acute-Care.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tPatients\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Physicians-Office_Physicians-Office.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tPharmacists\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Telehealth.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tConsultant Practioners\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Elective-Surgery-Specialists.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tGeneral Practioners\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Diagnostic-Labs.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tBrand Managers\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Orthopedic.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tProduct Owners\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Health-Insurance.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tHealth Insurance\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n\n<section id=\"block-5f51919ae8371\" class=\"content-block pull-quote-block alignfull quote-layoutalignwide has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-9\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-albatross \">\n\t\t\t\t\t\t<p style=\"text-align: center;font-size:30px;\"><strong class=\"background-kelp color-albatross\">63% of providers believe they are delivering good experiences. Only 40% of patients agree.<\/strong><\/p>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n<section id=\"block-5f518533e836e\" class=\"post-cards-block alignfullalignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading \">Related Resources<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">attachment<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-gb\/resource\/moving-beyond-metrics-turning-data-into-world-class-experiences\/inmoment_patient-experience-px-moving-beyond-the-metrics-1\/\">Pearl-Plaza_Patient Experience (PX) Moving Beyond the Metrics (1)<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-gb\/resource\/moving-beyond-metrics-turning-data-into-world-class-experiences\/inmoment_patient-experience-px-moving-beyond-the-metrics-1\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">attachment<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-gb\/storz-libraryfeaturedimage-2\/\">KARL STORZ<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-gb\/storz-libraryfeaturedimage-2\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"https:\/\/inmoment.com\/en-gb\/resources\/\" target=\"\">\n\t\t\t\t\t<span>See More Resources<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/button>\n\t\t\n\t<\/div> <!-- .container -->\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":29158,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10591","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages\/10591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/comments?post=10591"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages\/10591\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/29158"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=10591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}