{"id":37366,"date":"2021-06-22T17:27:06","date_gmt":"2021-06-22T17:27:06","guid":{"rendered":"https:\/\/inmoment.com\/nps-software\/"},"modified":"2022-07-28T14:56:51","modified_gmt":"2022-07-28T14:56:51","slug":"nps-software","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-gb\/nps-software\/","title":{"rendered":"NPS Software"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"974\" height=\"340\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/\/2021\/06\/image-51.svg\" alt=\"\" class=\"wp-image-25568\"\/><\/figure><\/div>\n\n\n<section id=\"block-60c9143e0b1f5\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">NPS microsurveys designed for high response rates.<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p>Hear from more customers when you use a modern, single-question survey.<br \/>\nGet the score and rich qualitative feedback inside your app or website, via email, SMS, or Intercom chat.<\/p>\n<p><a class=\"button background-tsunami\" href=\"https:\/\/inmoment.com\/survey-software-for-customer-experience\/#thesurveys\"><span>See the Surveys<\/span><\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<section id=\"block-60c92aa56f974\" class=\"content-block big-screenshot-block big-screenshot-block-top alignfull u-mt-80 has-background color-as-background background-great-white\" style=\"\">\t\t<style scoped>\n\t\t\t#block-60c92aa56f974 {\n\t\t\t\tmargin-top: 0px;\n\t\t\t}\n\n\t\t\t@media (max-width: 1200px) {\n\t\t\t\t#block-60c92aa56f974 {\n\t\t\t\t\tmargin-top: 0px;\n\t\t\t\t}\n\t\t\t}\n\t\t<\/style>\n\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"big-screenshot-block-image\">\n\t\t\t\t\t<img decoding=\"async\" width=\"1191\" height=\"479\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/world.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/world.png 1191w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/world-300x121.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/world-1024x412.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/world-768x309.png 768w\" sizes=\"auto, (max-width: 1191px) 100vw, 1191px\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"big-screenshot-block-content-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"big-screenshot-block-heading color-dory\">Multi-Channel. Multi-Language. Global.<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"big-screenshot-block-content color-orca\">As global as your customers. Easily customize surveys in multiple languages. Protect against survey fatigue. Use across channels and devices without risk of duplicate sampling: web, mobile, email and SMS.\r\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n<section id=\"block-60c919d6c0139\" class=\"content-block fifty-fifty-block fifty-media-text alignwide u-pt-100 has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-6.svg\" width=\"837\" height=\"468\" title=\"NPS trends dashboard\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Instant NPS analytics.<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>View your rolling average NPS and response counts over time.<\/li>\n<li>Never miss a trend \u2013 automatically receive a continuous pulse of customer sentiment.<\/li>\n<li>Survey a sample of your customers every day with our trusted settings. Or, survey customers using parameters you define.<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<style>\n  .midpage-cta {\n    display: flex; \n    align-items: center; \n    justify-content: center; \n    padding: 30px 0;\n    flex-wrap: wrap;\n  }\n  \n  .paragraph {\n    margin-right: 10px;\n  }\n  \n  .button {\n    margin-left: 10px;\n  }\n  \n  @media (max-width: 430px) {\n    .button {\n      margin: 0;\n    }\n    \n    .paragraph {\n      margin: 0 0 10px;\n    }\n    \n    .midpage-cta {\n      flex-direction: column;\n    }\n  }\n<\/style>\n\n<div class=\"midpage-cta alignfull background-great-white\">\n  <div class=\"paragraph\">\n    <\/div>\n  <div>\n    <a href=\"https:\/\/app.wootric.com\/sign_up?plan=trial_auto\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t    <span>Get a Free 30-day Trial<\/span>\n    <\/a>\n  <\/div>\n<\/div>\n\n\n<section id=\"block-60c91a9ac013a\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Diagnose NPS by your business drivers<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<p>Create custom filters to suit your business model and goals. See how NPS varies by account, product version, or any user property you define.<\/p>\n<p>Examples:<\/p>\n<ul>\n<li>Websites &amp; E-commerce: Understand sentiment by geography, platform or purchase size.<\/li>\n<li>Product Teams: Get immediate feedback on product changes, accelerate product led growth.<\/li>\n<li>SaaS: Monitor customer health and retain more customers.<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-7.svg\" width=\"495\" height=\"660\" title=\"image 7\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91b5fc013b\" class=\"content-block fifty-fifty-block fifty-media-text alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-8.svg\" width=\"646\" height=\"474\" title=\"image 8\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Closed-loop feedback management<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>Reach out to customers or forward feedback from the dashboard.<\/li>\n<li>Or, use integrations to trigger responses in your CRM or support platform.<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91bc1c013c\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Identify feedback themes<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\nCreate unlimited custom tags. As responses come in, use tagging to surface issues, prioritize product improvements, or identify who should follow up.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1093\" height=\"988\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Feedback-with-magnifying-glass.png\" class=\"fifty-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Feedback-with-magnifying-glass.png 1093w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Feedback-with-magnifying-glass-300x271.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Feedback-with-magnifying-glass-1024x926.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Feedback-with-magnifying-glass-768x694.png 768w\" sizes=\"auto, (max-width: 1093px) 100vw, 1093px\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91c10c013d\" class=\"content-block fifty-fifty-block fifty-media-text alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-12.svg\" width=\"547\" height=\"547\" title=\"image 12\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Activate brand advocates in the moment<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\nDid someone just give you a nice score? Use an optional final screen to ask your happy customers to write a review. Or, invite them to join a referral program.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c8e6b91b012\" class=\"content-block icon-title-list-block alignfull u-pb-0 has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 color-dory\">\n\n\t\t\t\t\tTake Action with Integrations\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"color-orca\">Enrich your CRM data with metrics and feedback for better customer intelligence. Trigger surveys based on events, or other customer attributes. Use workflows to close the loop with customers.<\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/hubspot4.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/salesforce-int.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/slack5.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/intercom8.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zendesk-int.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/segment7.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zapier4.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/totango7.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n<div class=\"alignfull background-great-white\" style=\"text-align: center; padding-bottom: 120px;\">\n<a href=\"http:\/\/help.wootric.com\/en\/articles\/5357337-all-supported-integrations-for-inmoment-microsurveys\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t<span>Discover All Integrations<\/span>\n<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Get a Free 30-day Trial Discover All Integrations<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-37366","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages\/37366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/comments?post=37366"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages\/37366\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=37366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}