{"id":13370,"date":"2020-07-09T00:00:00","date_gmt":"2020-07-09T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/how-covid-19-has-affected-your-cx-data\/"},"modified":"2021-07-30T07:39:08","modified_gmt":"2021-07-30T07:39:08","slug":"how-covid-19-has-affected-your-cx-data","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/how-covid-19-has-affected-your-cx-data\/","title":{"rendered":"How COVID-19 Has Affected Your CX Data"},"content":{"rendered":"<p>We know a lot has been said about COVID-19 and its effect on customer experience (CX) programs. However, in speaking with clients, we\u2019ve realized that many brands are also struggling with a problem that\u2019s gone relatively un-discussed: what do companies do with the data they are collecting during a time as unique as this?<\/p>\n<p>Read this new article by three of our most experienced experts to find out the three things you should be considering when it comes to Coronavirus and your data!<\/p>\n","protected":false},"featured_media":7584,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[413],"class_list":["post-13370","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-point-of-view-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13370\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/7584"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13370"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13370"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}