{"id":13375,"date":"2020-06-16T00:00:00","date_gmt":"2020-06-16T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/inmoment-cx-trends-report-your-post-pandemic-playbook\/"},"modified":"2021-07-27T04:41:30","modified_gmt":"2021-07-27T04:41:30","slug":"inmoment-cx-trends-report-your-post-pandemic-playbook","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/inmoment-cx-trends-report-your-post-pandemic-playbook\/","title":{"rendered":"Pearl-Plaza CX Trends Report: Your Post-Pandemic Playbook"},"content":{"rendered":"<p>The most important conversations today are not about the effects of COVID-19, they&#8217;re about what experience-minded&nbsp; individuals are going to do moving forward.<\/p>\n<p>That&#8217;s what this playbook is for: to spell out the four plays you need to utilize in your CX strategy\u2014all backed by our proprietary research and real-life examples from our customers. Check it out!<\/p>\n","protected":false},"featured_media":7543,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[419],"class_list":["post-13375","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-report-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/7543"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13375"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13375"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}