{"id":13378,"date":"2020-06-01T00:00:00","date_gmt":"2020-06-01T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/juniper-networks-streamlines-digital-journeys-and-boosts-satisfaction\/"},"modified":"2020-09-21T16:15:18","modified_gmt":"2020-09-21T16:15:18","slug":"juniper-networks-streamlines-digital-journeys-and-boosts-satisfaction","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/juniper-networks-streamlines-digital-journeys-and-boosts-satisfaction\/","title":{"rendered":"Juniper Networks Streamlines Digital Journeys and Boosts Satisfaction"},"content":{"rendered":"<p class=\"p1\">For Juniper Networks, the digital channel plays a crucial role in practically every aspect of the customer journey: from prospects researching products and downloading trial software to customers looking for support information and product updates.<\/p>\n<p>To reduce friction on their digital channels and improve the overall experience,&nbsp;Juniper Networks decided to look for a new approach for both its online satisfaction surveys and client relationship surveys&#8230;<\/p>\n","protected":false},"featured_media":7527,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[417],"class_list":["post-13378","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-case-study-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13378\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/7527"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13378"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13378"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}