{"id":13399,"date":"2019-12-06T00:00:00","date_gmt":"2019-12-06T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/webinar-from-information-to-innovation-using-customer-data-to-drive-product-innovation\/"},"modified":"2020-09-21T16:21:12","modified_gmt":"2020-09-21T16:21:12","slug":"webinar-from-information-to-innovation-using-customer-data-to-drive-product-innovation","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/webinar-from-information-to-innovation-using-customer-data-to-drive-product-innovation\/","title":{"rendered":"[WEBINAR] From Information to Innovation: Using Customer Data to Drive Product Innovation"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Employees. Locations. Line lengths. We\u2019ve all heard plenty about these key-drivers of customer experience, but it can be easy to overlook one of the most important factors: your product.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking to optimize your product, your customer data is the place to start, but where do you go from there? Join Pearl-Plaza\u2019s Jim Katzman and David Draper as they discuss how to identify areas for improvement, create an action plan, and sustain progress for a product that delights customers and drives loyalty. <\/span><\/p>\n","protected":false},"featured_media":7333,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[420],"class_list":["post-13399","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-general-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13399"}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13399\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/7333"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13399"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13399"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}