{"id":13401,"date":"2019-11-25T00:00:00","date_gmt":"2019-11-25T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/success-starts-with-your-guests-using-guest-feedback-throughout-your-entire-organization\/"},"modified":"2022-09-21T20:19:49","modified_gmt":"2022-09-21T20:19:49","slug":"success-starts-with-your-guests-using-guest-feedback-throughout-your-entire-organization","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/success-starts-with-your-guests-using-guest-feedback-throughout-your-entire-organization\/","title":{"rendered":"[WEBINAR] Success Starts with Your Guests: Using Guest Feedback Throughout Your Entire Organization"},"content":{"rendered":"<p>Guest experience rockstars know that great experiences aren\u2019t merely the responsibility of one single department. When it comes to creating interactions that increase guest loyalty, the entire organization has a part to play.<\/p>\n<p>Join Pearl-Plaza\u2019s Nate Morley as he discusses the specific ways different departments\u2014from marketing, operations, HR, development and beyond\u2014can leverage guest feedback to meet their goals. Nate will be joined by Savannah Harper (Director of Operations Services for Auntie Anne\u2019s) as well as Nhuy Weidinger (Brand Marketing Manager for McAlister\u2019s Deli) so you can hear how their departments are leading the charge for guest experience success!<\/p>\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Success Starts with Your Guests: Using Guest Feedback Throughout Your Entire Organization\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/RlxQeKJ6G2g?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"featured_media":8981,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[420],"class_list":["post-13401","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-general-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13401"}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13401\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/8981"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13401"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13401"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}