{"id":13415,"date":"2019-04-09T00:00:00","date_gmt":"2019-04-09T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/three-rules-for-choosing-the-right-metrics-to-track-your-cx-success\/"},"modified":"2021-07-27T05:39:35","modified_gmt":"2021-07-27T05:39:35","slug":"three-rules-for-choosing-the-right-metrics-to-track-your-cx-success","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/three-rules-for-choosing-the-right-metrics-to-track-your-cx-success\/","title":{"rendered":"Three Rules for Choosing the Right Metrics to Track Your CX Success"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Metrics are a must for any experience program, but not every metric has meaning. The truth is, it\u2019s not about what metric you\u2019re tracking; it\u2019s about <\/span><i><span style=\"font-weight: 400;\">if<\/span><\/i><span style=\"font-weight: 400;\"> the metrics you\u2019re tracking actually reflect your business and drive your success forward.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Download the free eBook today to learn:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The three rules that differentiate simple metrics from metrics with meaning<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The top three metric stakeholder point-of-views you need to consider<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The type of data that will tell you exactly what metrics to track<\/span><\/li>\n<\/ul>\n","protected":false},"featured_media":28749,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[416],"class_list":["post-13415","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-ebook-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13415\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/28749"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13415"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13415"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}