{"id":13431,"date":"2018-09-18T00:00:00","date_gmt":"2018-09-18T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/the-cx-metrics-cheat-sheet\/"},"modified":"2022-05-25T13:14:24","modified_gmt":"2022-05-25T13:14:24","slug":"the-cx-metrics-cheat-sheet","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/the-cx-metrics-cheat-sheet\/","title":{"rendered":"The CX Metrics Cheat Sheet"},"content":{"rendered":"<p>Want the 4-1-1 on the three most popular cx metrics?<\/p>\n<p>Check out this CX (Customer Experience) Metrics Cheat Sheet with everything you need to know about Net Promoter Score, OSAT, and Customer Effort Score!<\/p>\n","protected":false},"featured_media":28764,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[420],"class_list":["post-13431","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-general-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13431\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/28764"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13431"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13431"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}