{"id":25378,"date":"2021-06-15T14:17:28","date_gmt":"2021-06-15T14:17:28","guid":{"rendered":"https:\/\/inmoment.com\/resource\/understand-and-predict-your-customers-needs-with-customer-journey-analytics\/"},"modified":"2021-06-15T14:25:41","modified_gmt":"2021-06-15T14:25:41","slug":"understand-and-predict-your-customers-needs-with-customer-journey-analytics","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/understand-and-predict-your-customers-needs-with-customer-journey-analytics\/","title":{"rendered":"Understand and Predict Your Customers\u2019 Needs with Customer Journey Analytics"},"content":{"rendered":"\n<p>Remember when you could enter a store, purchase a product, and be on your way? Neither can we. Customer journeys can change on a dime and the only guarantee is that today\u2019s journey looks nothing like yesterday\u2019s\u2014and tomorrow\u2019s will certainly be something new. That&#8217;s why customer journey analytics are so vital to your customer experience (CX) strategy.<\/p>\n\n\n\n<p>In this Pearl-Plaza white paper, we&#8217;ll talk you through:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Understanding your customer journey<\/li><li>Identifying what matters most to your customers<\/li><li>Predicting customer concerns and behaviours<\/li><li>Learning from your customers&#8217; journeys for business growth<\/li><\/ul>\n\n\n\n<p>Get your copy below!<\/p>\n","protected":false},"featured_media":25276,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[414],"class_list":["post-25378","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-white-paper-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/25378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/25378\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/25276"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=25378"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=25378"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=25378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}