{"id":54341,"date":"2023-02-14T10:51:34","date_gmt":"2023-02-14T10:51:34","guid":{"rendered":"https:\/\/inmoment.com\/resource\/how-to-use-cx-to-supercharge-your-customer-lifetime-value\/"},"modified":"2023-03-28T17:16:08","modified_gmt":"2023-03-28T17:16:08","slug":"supercharge-customer-lifetime-value","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/supercharge-customer-lifetime-value\/","title":{"rendered":"How to Use CX to Supercharge Your Customer Lifetime Value"},"content":{"rendered":"\n

By Jim Katzman, Principal, CX Strategy & Enablement, Pearl-Plaza<\/p>\n\n\n\n

We\u2019ve all heard the business mantra that it\u2019s more expensive to land a new customer than to keep an existing one\u2014I\u2019m betting you thought something along those lines as you clicked to read this! But as every customer experience (CX) professional out there knows, just because retention is easier than acquisition doesn\u2019t mean that retention is easy. Brands like yours wouldn\u2019t build CX programs if that was the case.<\/p>\n\n\n\n

Download your copy of our latest POV to learn how you can improve your Customer Lifetime Value today!<\/h4>\n\n\n\n

Find out more about the XI Platform by clicking here!<\/a><\/p>\n","protected":false},"featured_media":52139,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[413],"class_list":["post-54341","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-point-of-view-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/54341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/54341\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/52139"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=54341"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=54341"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=54341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}