{"id":61844,"date":"2023-05-19T20:17:00","date_gmt":"2023-05-20T02:17:00","guid":{"rendered":"https:\/\/inmoment.com\/resource\/a-beginners-guide-to-launching-a-customer-experience-cx-program\/"},"modified":"2023-08-24T08:46:50","modified_gmt":"2023-08-24T14:46:50","slug":"a-beginners-guide-to-launching-a-customer-experience-cx-program","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/a-beginners-guide-to-launching-a-customer-experience-cx-program\/","title":{"rendered":"A Beginner&#8217;s Guide to Launching a Customer Experience (CX) Program"},"content":{"rendered":"\n<p>Learn how to make experience the differentiator for your business with this comprehensive beginner&#8217;s guide to customer experience (CX). You&#8217;ll learn all about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The basics of customer experience tools, metrics, best practices, and more<\/li>\n\n\n\n<li>The evidence that supports CX facts and debunks CX myths<\/li>\n\n\n\n<li>The stories behind brands that deliver a superior customer experience<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":27393,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[655],"class_list":["post-61844","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-guide-en-au-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/61844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/61844\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/27393"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=61844"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=61844"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=61844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}