{"id":77458,"date":"2024-05-08T06:42:26","date_gmt":"2024-05-08T12:42:26","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=resource&p=77458"},"modified":"2024-05-08T07:00:21","modified_gmt":"2024-05-08T13:00:21","slug":"on-demand-webinar-secure-brand-loyalty-in-the-third-wave-of-cx","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/on-demand-webinar-secure-brand-loyalty-in-the-third-wave-of-cx\/","title":{"rendered":"On Demand Webinar: Secure Brand Loyalty In The Third Wave Of CX"},"content":{"rendered":"\n
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On Demand Webinar<\/p>\n\t\t\t\t\t\t\t\t\t\t

Secure Brand Loyalty in the Third Wave of CX<\/h1>\n\t\t\t\t\t\t\t\t\t\t

\r\nMaintaining customer loyalty is more challenging than ever in today\u2019s digital first environment. According to Stanford Swinton we are at the beginning of the \u201cThird Wave of CX\u201d. But what does this mean for you as a CX leader?<\/p>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n <\/div>\n\n <\/div>\n\n<\/section>\n\n\n

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Listen to Stanford Swinton, Executive VP at Bain & Company and Founder at NPSx by Bain in Company as he shares strategies to secure brand loyalty amidst the evolving landscape of customer experience.<\/span><\/p>\n

In this recording you will learn:\u00a0<\/span><\/p>\n

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  1. The definition of the “third wave” of CX and its implications<\/span><\/li>\n
  2. The role of AI in personalising customer experiences<\/span><\/li>\n
  3. Strategies to adapt and thrive in the rapidly changing CX landscape<\/span><\/li>\n<\/ol>\n\n\n <\/div>\n\n <\/div>\n\n<\/section>\n\n\n\n\t<\/span>\n\t
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    Complete the form to view the on-demand webinar<\/h3>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t
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