{"id":10559,"date":"2020-09-05T21:17:40","date_gmt":"2020-09-05T21:17:40","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/applications\/"},"modified":"2024-07-25T06:26:23","modified_gmt":"2024-07-25T12:26:23","slug":"applications","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-nz\/applications\/","title":{"rendered":"Applications"},"content":{"rendered":"
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\n\n\t\t\t\t\t\t\"Pearl-Plaza\"\n\n\t\t\t\t\t<\/figure>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t
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Applications<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t

When you pick up your smartphone to accomplish a task\u2014whether it\u2019s checking your bank account balance or ordering dinner for your family\u2014you simply pull up the right app. It\u2019s simple, intuitive, and familiar.<\/p>\n

We built the XI Platform to work just like your app drawer. Streamlined, mobile-optimised applications crafted with your tasks in mind. Purpose-built to help you get your job done.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> \n\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n

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Multimedia Feedback<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t

How You Listen Matters<\/h3>\n

When it comes to communicating experiences, images, videos, and voice recordings are emerging as the preferred medium for a growing demographic. Hearing the stories, and seeing facial expressions and body language, adds a depth of understanding and emotion that supplements traditional text feedback and reviews<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t

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Active Listening<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t

Not Interrogations<\/h3>\n

Traditional feedback methods tend to feel like one-sided interrogations. Active Listening\u2014Pearl-Plaza\u2019s patented AI-powered feedback bot\u2014encourages rich conversations by listening and responding to customers in real time, eliciting not only more, but more valuable responses. This additional detail is the difference between knowing that an experience was great and knowing exactly why it was great and how to replicate it.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n

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Social Monitoring<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t

Capture Every Customer Story<\/h3>\n

The social sphere is a big place and tuning into the corners where customers share their most meaningful stories isn\u2019t always easy. Pearl-Plaza helps you tap into popular online review and social sites and embeds these stories alongside additional experience data, ensuring you have the full spectrum of the customers\u2019 voice built into your business decisions.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t

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