{"id":52758,"date":"2022-12-20T17:42:06","date_gmt":"2022-12-20T17:42:06","guid":{"rendered":"https:\/\/inmoment.com\/listen\/"},"modified":"2024-07-24T23:47:27","modified_gmt":"2024-07-25T05:47:27","slug":"listen","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-nz\/listen\/","title":{"rendered":"Listen"},"content":{"rendered":"\n<section id=\"section-block_c7d364f93766aa5c74a66ade13fef4d4\" class=\"block-section bg-great-white-30 bg-great-white-30   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-40px\">\n\n        <div class=\"container\">\n\n            \n\n<section id=\"#block-c0fb22e63ef44ed9d84b4d4131c82e99\" class=\" super-hero-block alignfull\">\n    <div class=\"container\">\n        <div class=\"super-hero-inner lg:py-60px p-30px lg:px-60px xl:px-90px copyl-imager bg-great-white-30\t\t\trounded-2xl border-marlin border-2 border-solid\">\n\n            <!-- centered-longform layout -->\n            \n            <!-- copyl-videor layout -->\n            \n            <!-- copyl-imager layout -->\n                        <div class=\"flex flex-col lg:flex-row flex-nowrap items-center justify-between gap-[24px] \">\n                <div class=\"flex flex-col gap-[20px] items-start lg:w-1\/2 lg:max-w-[512px]\">\n\n                                        <p class=\"eyebrow-heading uppercase text-tsunami text-[15px] font-semibold leading-[156%] mb-0\">\n                        Strongest Customer Signals<\/p>\n                                        <h1\n                        class=\"heading text-orca leading-[100%] text-[36px] lg:text-[40px]  mb-3 tracking-[-2.24px]\">\n                        Collect and Connect Feedback at Every Stage of the Customer Journey<\/h1>\n\n                    \n                                                            <a href=\"\/en-nz\/demo\/\" title=\"http:\/\/Get%20Started\"\n                        class=\" cta-button flex flex-row gap-4 px-[32px]  py-2 rounded bg-tsunami text-albatross text-base\">\n                        <span class=\"text-albatross\">Get Started<\/span>\n                                                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M9.16 10.87C9.06 10.86 8.94 10.86 8.83 10.87C6.45 10.79 4.56 8.84 4.56 6.44C4.56 3.99 6.54 2 9 2C11.45 2 13.44 3.99 13.44 6.44C13.43 8.84 11.54 10.79 9.16 10.87Z\" stroke=\"white\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/> <path d=\"M16.41 4C18.35 4 19.91 5.57 19.91 7.5C19.91 9.39 18.41 10.93 16.54 11C16.46 10.99 16.37 10.99 16.28 11\" stroke=\"white\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/> <path d=\"M4.16 14.56C1.74 16.18 1.74 18.82 4.16 20.43C6.91 22.27 11.42 22.27 14.17 20.43C16.59 18.81 16.59 16.17 14.17 14.56C11.43 12.73 6.92 12.73 4.16 14.56Z\" stroke=\"white\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/> <path d=\"M18.34 20C19.06 19.85 19.74 19.56 20.3 19.13C21.86 17.96 21.86 16.03 20.3 14.86C19.75 14.44 19.08 14.16 18.37 14\" stroke=\"white\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/> <\/svg>                                            <\/a>\n                    \n                    \n                <\/div>\n                <div class=\"w-full lg:w-1\/2 max-w-[522px]\">\n                    <img decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hero.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hero.png 1000w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hero-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hero-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hero-768x768.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" loading=\"lazy\" \/>                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_11139b52cef6ec9993450f2610f7862b\" class=\"block-section bg-great-white-30 bg-great-white-30   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-10px\">\n\n        <div class=\"container\">\n\n            \n\n<style> .text-analytics-block { display: flex; justify-content: center; } .text-analytics-block .ta-card { border-top: 2px solid #D6E3FC; padding: 30px 39px; width: 250px; text-align: center; } .text-analytics-block .ta-card:first-child { padding-right: 39px; padding-left: 0; } .text-analytics-block .ta-card:last-child { padding-right: 0; padding-left: 39px; } .text-analytics-block .ta-card .circle { height: 20px; width: 20px; border-radius: 50%; background: #fff; border: 2px solid #D6E3FC; position: absolute; transform: translate(-10px, -41px); } @media (max-width: 1050px) { .text-analytics-block { flex-direction: column; align-items: center; } .text-analytics-block .ta-card { border-top: none; border-left: 2px solid #D6E3FC; } .text-analytics-block .ta-card:first-child { padding-right: inherit; padding-left: inherit; padding-top: 20px; } .text-analytics-block .ta-card:last-child { padding-right: inherit; padding-left: inherit; padding-bottom: 0; } .text-analytics-block .ta-card .circle { transform: translate(-135px, 20px); } } <\/style>\n\n<div class=\"text-analytics-block u-pt-120 u-pb-70 u-plr-20 bg-great-white-30\">\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Ingest feedback from every channel, in every format<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Create unique surveys that delight respondents<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Invite the right audience, at the right time, in the right channel<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Solicit more actionable feedback with AI-powered conversations<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Enrich with behavioral data for a complete view of the experience<\/h4>\n  <\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_069092c623f92da97d79d2d716cb8456\" class=\"block-section  bg-great-white-30 bg-great-white-30   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-10px\">\n\n        <div class=\"container\">\n\n            \n<section id=\"block-e6a719ac3f0f673f498d8d46e2dc53d9\" class=\"content-block pull-quote-block alignfull long-quote-layout alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-11\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text  color-dory\">\n\t\t\t\t\t\t<h3 class=\"font-normal\">Let Pearl-Plaza revolutionize your feedback collection to actively listen to your customers in real-time, across every channel. Integrate that feedback and enrich with behavioral and contextual data to help you generate the most impactful, actionable insights.\u00a0<\/h3>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<section id=\"omnichannel\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-pb-30 anchor-section no-background\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Omnichannel Feedback<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Hear From Every Customer, from Every Segment<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Everyone is different and communicates through their preferred channels in unique ways. Engage a broader segment of users on their terms\u2014from surveys, email, SMS, website, call center, and everything in between.\u00a0<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"1201\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from.png\" class=\"fifty-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from.png 1200w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from-768x769.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-hear-from-1079x1080.png 1079w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-4835a992b04b55fe5bb232bb70e2de2d\" class=\"content-block fifty-fifty-block fifty-media-text alignfull u-pt-30 u-pb-0 bg-great-white-30 has-background color-as-background background-great-white-30\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-create.svg\" width=\"600\" height=\"601\" title=\"listen-create\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Survey Builder<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Create Surveys Customers Want to Respond to\u00a0<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Make your own surveys or pick a pre-built ADA-compliant template that allows you to determine branding, question types, logic, design, and more all from one intuitive interface. If you need help, we\u2019ve got experts on call to lend a hand!<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-0c29cfb6cf91ef194911976b0fe9de0e\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-pb-30 no-background\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Engagement Engine<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Dynamic Interactions, Not Interrogations<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Pearl-Plaza\u2019s patented, AI-Powered Engagement Engine\u2122 encourages rich conversations by intelligently listening and responding to customers in real time, eliciting not only more, but more valuable responses.\u00a0<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\"button  color-tsunami cta\" href=\"\/en-nz\/demo\/\"><span>Learn More<\/span><\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-dynamic.svg\" width=\"600\" height=\"601\" title=\"listen-dynamic\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-d36a7f0a8d4721e5d6056c37f217c2c0\" class=\"content-block fifty-fifty-block fifty-media-text alignfull u-pt-30 u-pb-0 bg-great-white-30 has-background color-as-background background-great-white-30\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-improve-your.svg\" width=\"600\" height=\"601\" title=\"listen-improve-your\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Conversational Intelligence<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Improve Your Team\u2019s and Customer\u2019s Experiences<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Bring in conversational data from everywhere to get the complete perspective on the experiences you deliver. Whether it\u2019s raw audio, threaded conversations, or a transcript\u2014we\u2019ll make sense of it for you.<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-ef25e404fcc2a22bbc0d1a54edcc165a\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-pb-30 no-background\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Reputation Management<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Expand Your View with Social Reviews\u00a0<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Generate, respond to, and amplify reviews to better understand customer\u2019s, build trust, and uncover key insights. Embed online review sites and stories alongside your experience data to gain the full spectrum of the customers\u2019 voice.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\"button  color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-nz\/reputation-management-software\/\"><span>Learn about Reputation Management<\/span><\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-expand-your.svg\" width=\"600\" height=\"601\" title=\"listen-expand-your\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"section-block_e037bed85cb45a834b5aa12e39e4602f\" class=\"block-section bg-marlin-30 bg-marlin-30   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"flex flex-col justify-center items-center\">\n<h2 class=\"color-dory text-center\" style=\"max-width:1080px;\">Want to see how easy it is to modernize your feedback collection?<\/h2>\n<a class=\"button color-tsunami cta\" href=\"\/en-nz\/demo\/\"><span>Book a Demo<\/span><\/a><\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<section id=\"block-dee052acbfebf666773dc3b94852d19b\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-pb-30 no-background\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Rapid Resolution Engine<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Solve Customer Inquiries in the Moment<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Use natural language processing to determine the appropriate customer resolution instantly by routing customers to the correct answers, links, and knowledge base articles to resolve their concerns in real-time\u2014reducing call center volume and failure demand.\u00a0<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\"button  color-tsunami cta\" href=\"\/en-nz\/demo\/\"><span>Learn More<\/span><\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-solve.svg\" width=\"600\" height=\"601\" title=\"listen-solve\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-e0f688f70dc1798acf212bac54fc6afd\" class=\"content-block fifty-fifty-block fifty-media-text alignfull u-pt-30 u-pb-0 bg-great-white-30 has-background color-as-background background-great-white-30\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-integrate.svg\" width=\"600\" height=\"601\" title=\"listen-integrate\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Intelligent Listening<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Integrate and Automate Invitations<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Trigger your invitations for surveys, reviews, or ratings\u00a0 from existing systems like Salesforce, Zendesk, Marketo, Hubspot, Microsoft Dynamics, Adobe and more<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\"button  color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-nz\/integrations\/\"><span>Learn More About Our Integrations<\/span><\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-dbfa17165685206972728f6e9afb4e83\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-pb-30 no-background\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Microsurveys<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Frictionless Listening at Every Digital Touchpoint<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Learn how to improve your digital product onboarding, enhance the experience, support customer interactions, and strengthen relationships with intelligent microsurveys that capture key drivers of NPS, CSAT, and CES at meaningful digital touchpoints.\u00a0<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\"button  color-tsunami cta\" href=\"\/en-nz\/demo\/\"><span>Learn More<\/span><\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-frictionless.svg\" width=\"600\" height=\"601\" title=\"listen-frictionless\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"section-block_e037bed85cb45a834b5aa12e39e4602f\" class=\"block-section bg-marlin-30 bg-marlin-30   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n<section id=\"block-8212df7d43a7bb22486032ab09c05bba\" class=\"content-block pull-quote-block alignfull long-quote-layout alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-11\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-marlin color-dory\">\n\t\t\t\t\t\t<p>Since using Pearl-Plaza\u2026we\u2019ve been able to [triple] our Net Promoter Score. It\u2019s so much easier when you have all of the feedback come into one place. You can look at the snapshot view. You can filter. You can triage. Pearl-Plaza is on the cutting edge, and that helps Hootsuite move forward.<\/p>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution color-orca\">&#8211; Customer Insights Manager, Hootsuite<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n\n<div class=\"flex justify-center\"><a class=\"button color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/hootsuite\/\"><span>Read Case Study<\/span><\/a><\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_3bfdfd163f9611fcb82633f559cc8e01\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-0\">\n\n        <div class=\"container\">\n\n            \n<section id=\"block-0770586b14e5524042f6c0453596e5d5\" class=\"content-block fifty-fifty-block fifty-media-text alignfull u-pt-30 u-pb-0 background-great-white-30 has-background color-as-background background-great-white-30\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-image-and-video.svg\" width=\"600\" height=\"601\" title=\"listen-image-and-video\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Multimedia Feedback<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Image and Video Collection<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Photos, videos, and audio files\u00a0provide a depth of understanding and emotion that supplements traditional text feedback and reviews. Let AI turn rich media qualitative insights for product, service, and CX improvements.\u00a0<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<section id=\"block-f496b77c5c11f5ca6b023fca68a7efbe\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-pb-30 has-background color-as-background background-great-white-30\" style=\"\">\t<div class=\"grid \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Operational and Behavioral Data<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Go Beyond the Voice of Customer<\/h2>\n\t\t\t\t\n\t\t\t\t<p>It\u2019s not just what customers say, it\u2019s also what they do that provides a signal. Capture behavioral and contextual data from your operational systems, ticketing systems, and other integrations to get a holistic view of the customer experience.\u00a0<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\"button  color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-nz\/data-management\/\"><span>Learn more<\/span><\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"1201\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond.png\" class=\"fifty-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond.png 1200w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond-768x769.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/listen-go-beyond-1079x1080.png 1079w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-03feda3d93fdf76ba62f57ab0e38766a\" class=\"post-cards-block alignfull alignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading \">Featured Resources<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-nz\/resource\/moving-beyond-xm\/\">Moving Beyond Experience Management with Integrated CX<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-300x158.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Your Ultimate Guide to Moving Beyond Experience Management with Integrated CX\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-300x158.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-1024x538.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-768x403.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-nz\/resource\/moving-beyond-xm\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-nz\/resource\/the-art-and-science-of-email-survey-invitations\/\">The Art and Science of Email Survey Invitations<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/Resource-Center-Photo-TL-01524-300x300.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"email survey invitations\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/Resource-Center-Photo-TL-01524-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/Resource-Center-Photo-TL-01524-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/Resource-Center-Photo-TL-01524-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/Resource-Center-Photo-TL-01524.png 900w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-nz\/resource\/the-art-and-science-of-email-survey-invitations\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-nz\/resource\/how-short-should-you-make-your-survey-dave-ensing\/\">How Short Should You Make Your Survey?<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/12\/shortsurvey-300x300.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/12\/shortsurvey-300x300.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/12\/shortsurvey-150x150.jpg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/12\/shortsurvey.jpg 500w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-nz\/resource\/how-short-should-you-make-your-survey-dave-ensing\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"https:\/\/inmoment.com\/en-nz\/resources\/\" target=\"\">\n\t\t\t\t\t<span>More Resources<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/button>\n\t\t\n\t<\/div> <!-- .container -->\n\n<\/section>\n\n\n\n<section id=\"section-block_d78677904cc7969f279b5072fdc4234f\" class=\"block-section bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<section id=\"section-block_d9d6166344d248e933d44db13fe47a7b\" class=\" \">\n\n\t<div class=\"cta-block-inner flex bg-albatross rounded-2xl p-2 flex-col lg:flex-row\">\n\n\t\t<div class=\"cta-block-inner-content text-center cta-block-inner-child flex flex-col justify-center bg-gradient-to-b from-albatross to-dory\/10 p-20px sm:p-50px xl:px-80px xl:py-50px rounded-lg relative lg:max-w-1\/2 lg:w-[60%]\">\n\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/themes\/inmoment\/src\/images\/homepage\/cta-bg.webp\" class=\"absolute object-cover object-center left-0 top-0 w-full h-full\" alt=\"\">\n\t\t\t<div class=\"relative grid flex-row-reverse\">\n\t\t\t<h2 class=\"basis-full\">\n\t\t\t\t\t\t\t\t\tSee ROI in\n\t\t\t\t\t<span class=\"text-marine\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tHalf the Time\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t<p class=\"text-orca text-[17px] md:basis-1\/2 self-center md:text-left\">Pearl-Plaza\u2019s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex w-full justify-center items-center flex-col md:basis-1\/2 self-center\">\n\t\t\t\t\t<img decoding=\"async\" width=\"169\" height=\"191\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/11\/ROI-With-Pearl-Plaza-1.svg\" class=\"attachment-large size-large\" alt=\"A bar graph showing time to ROI with different CX partners.\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-stingray font-mono text-xs text-center\"><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"cta-block-inner-form cta-block-inner-child w-full md:px-4 flex justify-center items-center flex-col lg:w-[46%]\">\n\t\t\t\t\t\t\n\n\n\t<span class=\"hs-gated-content-reveal-overlay  \"><\/span>\n\t<div class=\"hs-form-sticky-wrap   \">\n\t\t\n\n\t\t<div id=\"hubspot-form-678b2704b026a\" class=\"block-hubspot-form hs-form-outer  \" data-chili=\"\" data-form-id=\"cfcd1259-1311-45b4-8f28-f3a9c1c16c91\" >\n\t\t\t\t\t\t\t\t\t<!-- <span class=\"hs-gated-content-reveal-overlay\"><\/span> -->\n\t\t\t\t\t\t\n\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"hs-form-title   \">Learn More About Pearl-Plaza<\/h3>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"skeleton-loader\" id=\"loading-indicator-hubspot-form-678b2704b026a\">\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-1\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-2\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-3\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<script>\n\t\t\t\t\thsformEmbedJs.addEventListener('load', function(event_678b2704b026a) {\n\n\t\t\t\t\t\tvar gatedContentType = '';\n\t\t\t\t\t\tvar timeoutTime = 0;\n\n\t\t\t\t\t\t\/\/ Set up functions\n\t\t\t\t\t\tfunction onFormReadyFunction($form) {\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Hide the loading indicator here if ZIFC not enabled\n\t\t\t\t\t\t\t\tif (document.getElementById('loading-indicator-hubspot-form-678b2704b026a'))\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-hubspot-form-678b2704b026a').style.display = 'none';\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Gated content known user check\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\ttimeoutTime = parseInt(timeoutTime * 1000);\n\n\t\t\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t\t\tdocument.body.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t\tdocument.documentElement.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t}, timeoutTime);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/ inject custom field values into Hubspot hidden input names\n\t\t\t\t\t\t\tvar formIDLastAssetData = formIDLastAssetData || [];\n\t\t\t\t\t\t\tformIDLastAssetData.push({\n\t\t\t\t\t\t\t\tid: 'hubspot-form-678b2704b026a',\n\t\t\t\t\t\t\t\tlast_asset: 'Listen'\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\tvar input = $form[0].querySelector('input[name=\"last_asset\"]');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/lastAssetInputs.forEach(input => {\n\t\t\t\t\t\t\tif(input.closest('.block-hubspot-form')) {\n\t\t\t\t\t\t\t\tvar formId = input.closest('.block-hubspot-form').id;\n\t\t\t\t\t\t\t\tvar formData = formIDLastAssetData.find(item => item.id === formId);\n\n\t\t\t\t\t\t\t\tif (formData) {\n\t\t\t\t\t\t\t\t\tinput.value = formData.last_asset;\n\t\t\t\t\t\t\t\t\tinput.dispatchEvent(new Event('input', { bubbles: true }));\n\n\t\t\t\t\t\t\t\t\tconsole.log(formData.last_asset);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\/\/});\n\t\t\t\t\t\t\t\/\/ if (document.querySelector('input[name=\"last_asset\"]')) {\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').value = '<\/\/?php echo $last_asset; ?>';\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').dispatchEvent(new Event('input', {\n\t\t\t\t\t\t\t\/\/ \t\tbubbles: true\n\t\t\t\t\t\t\t\/\/ \t}));\n\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ After button clicked, but before data is sent\n\t\t\t\t\t\tfunction onBeforeFormSubmitFunction($form) {\n\t\t\t\t\t\t\tconst submitButton = $form.find('input[type=\"submit\"]').get(0);\n\n\t\t\t\t\t\t\tif (submitButton) {\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('submit-loading');\n\t\t\t\t\t\t\t\tsubmitButton.value = \"Loading...\";\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Next few functions fire only if ZI enabled\n\t\t\t\t\t\tfunction onEmailChange($form) {\n\t\t\t\t\t\t\tconst emailInput = document.querySelector('input[name=\"email\"]');\n\n\t\t\t\t\t\t\tif (emailInput && !emailInput.hasListenersAttached) {\n\t\t\t\t\t\t\t\t['input', 'change'].forEach(eventType => {\n\t\t\t\t\t\t\t\t\temailInput.addEventListener(eventType, handleInputChange.bind(null, $form, emailInput));\n\t\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\temailInput.hasListenersAttached = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleInputChange($form, emailInput) {\n\t\t\t\t\t\t\t\/\/console.log('Email input event triggered:', emailInput.value);\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleZoomInfoMatch($form, emailInput) {\n\t\t\t\t\t\t\tvalidateEmailWithDelay(emailInput);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction validateEmailWithDelay(emailInput) {\n\t\t\t\t\t\t\tvar form = emailInput.closest('form');\n\t\t\t\t\t\t\tvar submitButton = form.querySelector('input[type=\"submit\"]');\n\n\t\t\t\t\t\t\tfunction disableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Disable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tfunction enableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Enable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.remove('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = false;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\tconst neverBounceStatus = emailInput.getAttribute('data-zi-neverbounce-status');\n\t\t\t\t\t\t\t\t\/\/console.log(neverBounceStatus);\n\n\t\t\t\t\t\t\t\tif (neverBounceStatus === 'valid') {\n\t\t\t\t\t\t\t\t\t\/\/console.log('The email input has data-zi-neverbounce set to valid.');\n\t\t\t\t\t\t\t\t\t\/\/ Handle valid email status if needed\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'invalid') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'disposable') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\tenableSubmit();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 500);\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\n\t\t\t\t\t\tfunction onFormSubmitFunction($form) {\n\t\t\t\t\t\t\t\/\/console.log('onFormSubmit function');\n\t\t\t\t\t\t\t\/\/ if ($form.attr('id') === 'hsForm_cfcd1259-1311-45b4-8f28-f3a9c1c16c91') {\n\t\t\t\t\t\t\t\/\/ \t\/\/console.log(\"cfcd1259-1311-45b4-8f28-f3a9c1c16c91 form submit function\");\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction onFormSuccessFunction($form, data) {\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\trevealGatedContent();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo' || gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealPopupVideo($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\trevealPopupPdf($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealFooterPopupVideo()\n\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\trevealInnerGate($form);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\/\/ GTM add event trigger here\n\t\t\t\t\t\t\twindow.dataLayer = window.dataLayer || []\n\t\t\t\t\t\t\twindow.dataLayer.push({\n\t\t\t\t\t\t\t\t'event': 'form_submit',\n\t\t\t\t\t\t\t\t'lastAsset': 'Listen',\n\t\t\t\t\t\t\t\t'formSubmittedPage': window.location.href,\n\t\t\t\t\t\t\t\t'salesforceCampaignID': 'Listen',\n\t\t\t\t\t\t\t\t'formType': 'demo',\n\t\t\t\t\t\t\t\t'gatedContentType': gatedContentType\n\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\tlocalStorage.setItem('hasSubmittedForm', 'true');\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealInnerGate($form) {\n\t\t\t\t\t\t\tif($form[0].closest('.block-im-quiz')) {\n\t\t\t\t\t\t\t\t$form[0].closest('.hs-form-sticky-wrap').classList.add('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.im-quiz-finish-screen').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.quiz-inner').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.restart').style.display = 'inline-block';\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealGatedContent() {\n\t\t\t\t\t\t\t\/\/console.log('content has been revealed');\n\t\t\t\t\t\t\tdocument.body.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t\tdocument.documentElement.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupPdf($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.more-content').classList.add('hidden');\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom .header-cta-button').click();\n\t\t\t\t\t\t\t}, 3000);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupVideo($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.play-btn.modal-trigger.form-to-video').click();\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.form-to-video-wrapper').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t}\n\t\t\t\t\t\tfunction revealFooterPopupVideo() {\n\t\t\t\t\t\t\tdocument.querySelector('.play-btn.modal-trigger.form-to-video.footer-cta').click();\n\t\t\t\t\t\t\tdocument.querySelector('.form-to-video-wrapper.footer-cta').classList.remove('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-title.footer-cta').classList.add('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-sticky-wrap.footer-cta-popup-video .block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t\tvar submittedMessages = document.querySelectorAll('.submitted-message');\n\t\t\t\t\t\t\tsubmittedMessages.forEach(function(submittedMessage) {\n\t\t\t\t\t\t\t\tsubmittedMessage.classList.add('hidden');\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction gotoScorecard(data) {\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tvar baseURL = '';\n\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\t\t\t\t\t\t\tthankYouURLParams['first_name'] = data.submissionValues.firstname ? data.submissionValues.firstname : '';\n\t\t\t\t\t\t\tthankYouURLParams['last_name'] = data.submissionValues.lastname ? data.submissionValues.lastname : '';\n\t\t\t\t\t\t\tthankYouURLParams['email'] = data.submissionValues.email ? data.submissionValues.email : '';\n\t\t\t\t\t\t\tthankYouURLParams['phone_number'] = data.submissionValues.phone ? data.submissionValues.phone : '5555555555';\n\n\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\n\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}?${queryString}&suppress_fields`;\n\n\t\t\t\t\t\t\twindow.open(finalThankyouURL, '_blank');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Returns the redirect URL needed for the Hubspot form\n\t\t\t\t\t\tfunction generateThankYouURL(customURL, formType, gatedContentType, gatedAsset, $form) {\n\t\t\t\t\t\t\t\/\/ Check if custom Thank You URL is needed\n\t\t\t\t\t\t\tif (!customURL) {\n\t\t\t\t\t\t\t\tvar baseURL =\n\t\t\t\t\t\t\t\t\t'https:\/\/inmoment.com\/en-nz\/thank-you\/?';\n\t\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\n\t\t\t\t\t\t\t\tif (formType === 'gated') {\n\t\t\t\t\t\t\t\t\tif (gatedContentType === 'pdf') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'asset';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'video') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'video';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\/\/console.log('gatedAsset -> ', gatedAsset);\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'demo') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'contact') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'event') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'event';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\/\/console.log('thankYouURLParams -> ', thankYouURLParams);\n\t\t\t\t\t\t\t\t\/\/ Construct the query string by joining the key-value pairs\n\t\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\n\t\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\t\t\t\t\t\t\t\t\/\/console.log('queryString -> ', queryString);\n\t\t\t\t\t\t\t\t\/\/ Combine the base URL with the query string\n\t\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}${queryString}`;\n\n\t\t\t\t\t\t\t\t\/\/console.log('finalThankyouURL -> ', finalThankyouURL);\n\t\t\t\t\t\t\t\treturn finalThankyouURL;\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\/\/console.log('customURL -> ', customURL);\n\t\t\t\t\t\t\t\treturn customURL;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif(document.querySelector('#hubspot-form-678b2704b026a')) {\n\t\t\t\t\t\t\t\tvar observer = new IntersectionObserver(function(el) {\n\t\t\t\t\t\t\t\t\tel = el[0] ? el[0] : el;\n\t\t\t\t\t\t\t\t\tif (el.isIntersecting) {\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\/\/ Main hubspot code\n\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\tportalId: \"1787915\",\n\t\t\t\t\t\t\tlocale: \"en\",\n\t\t\t\t\t\t\ttarget: \"#hubspot-form-678b2704b026a .form_target\",\n\t\t\t\t\t\t\tcss: '',\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tredirectUrl: generateThankYouURL('',\n\t\t\t\t\t\t\t\t\t'demo', '',\n\t\t\t\t\t\t\t\t\t''),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tformId: \"cfcd1259-1311-45b4-8f28-f3a9c1c16c91\",\n\t\t\t\t\t\t\tmanuallyBlockedEmailDomain: [\"mailinator.com\",\"mailor.com\",\"yahoi.co.uk\",\"art.suez.edu.eg\",\"eol.com\",\"info.com\",\"weizixu.com\",\"naymedia.com\",\"compny.com\",\"linator.com\",\"edu.com\",\"mailinaor.com\",\"sportrid.comm\",\"tufufacenurimyv.com\",\"eeeqwe2.com\",\"armyspy.com\",\"info.net\",\"hinoon.com\",\"ainator.com\",\"busniess.com\",\"GMAIL1.com\",\"alright.com\",\"example.com\",\"poverts.com\",\"mailt.com\",\"apxby.com\",\"gmail.com\",\"yahoo.com\",\"hotmail.com\",\"live.com\",\"aol.com\",\"outlook.com\",\"qq.com\",\"comcast.com\",\"icloud.com\",\"ctpagent.com\",\"wesolvecx.com\",\"getthematic.com\",\"merkle.com\",\"getlocalmeasure.com\",\"localmeasure.com\",\"asknicely.com\",\"nielseniq.com\",\"momentive.com\",\"reputation.com\",\"zenloop.com\",\"eloquant.com\",\"forsta.com\",\"hellocustomer.com\",\"skeepers.io\",\"yabble.com\",\"resonate.com.au\",\"smg.com\",\"altointelligence.co.uk\",\"altointelligence.com\",\"auracorp.com\",\"bareinternational.com\",\"bestmark.com\",\"blauw.com\",\"clarabridge.com\",\"concentrix.com\",\"concur.com\",\"confirmit.com\",\"copytimize.com\",\"critizr.com\",\"crowdicity.com\",\"customerradar.com\",\"customersat.com\",\"gallup.com\",\"getfeedback.com\",\"gfk.com\",\"globis-consulting.de\",\"glowfeed.com\",\"insync.com.au\",\"intervista.ch\",\"iperceptions.com\",\"jacada.com\",\"ka-brandresearch.com\",\"kantar.com\",\"kantartns.com\",\"kunden-insights.de\",\"link.ch\",\"livinglens.tv\",\"Loyalty360.org\",\"management-consult.de\",\"medallia.com\",\"morpace.com\",\"nice.com\",\"niceincontact.com\",\"op2ma.com.au\",\"opinionlab.com\",\"oracle.com\",\"pangealabs.com\",\"pidas.com\",\"potentiate.com\",\"quadient.com\",\"qualtrics.com\",\"questback.com\",\"rateitapp.com\",\"rateitapp.com.au\",\"responsetek.com\",\"rightnow.com\",\"salesforce.com\",\"sap.com\",\"satmetrix.com\",\"slmedien.de\",\"smg.com\",\"sphanalytics.com\",\"stellarbpo.com\",\"stellarxm.com\",\"strikedeck.com\",\"surveygizmo.com\",\"surveymonkey.com\",\"tele-research.de\",\"themsrgroup.com\",\"tns-global.com\",\"tns-infratest.com\",\"tnsglobal.com\",\"touchpointgroup.com\",\"ttr-group.de\",\"united-research.com\",\"usabilla.com\",\"verint.com\",\"vovici.com\",\"walkerinfo.com\",\"zendesk.com\",\"zingle.com\"],\n\n\t\t\t\t\t\t\t\/\/ Arbitrary in case there are two of same form on page\n\t\t\t\t\t\t\tformInstanceId: \"hubspot-form-678b2704b026a\",\n\n\n\n\t\t\t\t\t\t\tonFormReady: function($form) {\n\t\t\t\t\t\t\t\tonFormReadyFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonBeforeFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonBeforeFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmitted: function($form, data) {\n\t\t\t\t\t\t\t\tonFormSuccessFunction($form, data);\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tsubmitText: \"Submit\",\n\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tobserver.unobserve(el.target);\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}, {\n\t\t\t\t\t\t\t\t\troot: null,\n\t\t\t\t\t\t\t\t\trootMargin: '0px 0px 50% 0px',\n\t\t\t\t\t\t\t\t\tthreshold: 0.1\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tvar targetElement = document.querySelector('#hubspot-form-678b2704b026a');\n\t\t\t\t\t\t\t\tobserver.observe(targetElement.parentElement);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t}) \/\/ on hs script loaded\n\t\t\t\t<\/script>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\n\n\t\t\t\t\n\t\t\t\t<div class=\"form_target\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n        <\/div>\n\n    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