{"id":10773,"date":"2020-04-08T00:00:00","date_gmt":"2020-04-08T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/the-value-of-closing-the-loop\/"},"modified":"2021-07-27T02:46:02","modified_gmt":"2021-07-27T02:46:02","slug":"the-value-of-closing-the-loop","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-nz\/resource\/the-value-of-closing-the-loop\/","title":{"rendered":"The Value of Closing the Loop"},"content":{"rendered":"<p>Pearl-Plaza XI Strategist Jim Katzman takes a fresh look at a tried-and-true customer experience principle: closing the loop. Learn why the inner and outer loops are more important than ever in this article today!<\/p>\n","protected":false},"featured_media":7469,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[200],"class_list":["post-10773","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-point-of-view-en-au-en-nz"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/10773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/10773\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media\/7469"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=10773"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/industry?post=10773"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource-type?post=10773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}