{"id":10896,"date":"2019-05-09T00:00:00","date_gmt":"2019-05-09T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/considering-employee-incentives-for-cx-success-five-ideas-for-better-engagement-that-wont-backfire\/"},"modified":"2021-07-30T07:58:24","modified_gmt":"2021-07-30T07:58:24","slug":"considering-employee-incentives-for-cx-success-five-ideas-for-better-engagement-that-wont-backfire","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-nz\/resource\/considering-employee-incentives-for-cx-success-five-ideas-for-better-engagement-that-wont-backfire\/","title":{"rendered":"Considering Employee Incentives for CX Success? Five Ideas for Better Engagement That Won\u2019t Backfire"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It\u2019s no secret: the world\u2019s leading brands have <\/span><b>engaged employees<\/b><span style=\"font-weight: 400;\">. What\u2019s not so clear is how those brands are cultivating engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Incenting employees to provide great experiences has been seen as a solution in the past, but according to recent research, <\/span><b>incentives are a bad idea for customer experience<\/b><span style=\"font-weight: 400;\"> in the long run.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this eBook you will learn about:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Bad behaviors<\/b><span style=\"font-weight: 400;\"> incentives might stir up<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Negative experiences<\/b><span style=\"font-weight: 400;\"> inspired by incentives<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Five ideas <\/b>for engagement that actually <em>work<\/em><\/li>\n<\/ul>\n","protected":false},"featured_media":37609,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[210],"class_list":["post-10896","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-ebook-en-nz"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/10896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/10896\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media\/37609"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=10896"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/industry?post=10896"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource-type?post=10896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}