{"id":10960,"date":"2018-09-18T00:00:00","date_gmt":"2018-09-18T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/the-cx-metrics-cheat-sheet\/"},"modified":"2021-07-27T05:59:58","modified_gmt":"2021-07-27T05:59:58","slug":"the-cx-metrics-cheat-sheet","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-nz\/resource\/the-cx-metrics-cheat-sheet\/","title":{"rendered":"The CX Metrics Cheat Sheet"},"content":{"rendered":"

Want the 4-1-1 on the three most popular metrics in Customer Experience (CX)?<\/p>\n

Check out this CX Metrics Cheat Sheet with everything you need to know about Net Promoter Score, OSAT, and Customer Effort Score!<\/p>\n","protected":false},"featured_media":28762,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[228],"class_list":["post-10960","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-general-en-nz"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/10960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/10960\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media\/28762"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=10960"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/industry?post=10960"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource-type?post=10960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}