{"id":17681,"date":"2020-11-12T16:55:17","date_gmt":"2020-11-12T16:55:17","guid":{"rendered":"https:\/\/inmoment.com\/resource\/using-customer-understanding-to-achieve-organizational-success\/"},"modified":"2021-03-05T00:34:15","modified_gmt":"2021-03-05T00:34:15","slug":"using-customer-understanding-to-achieve-organizational-success","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-nz\/resource\/using-customer-understanding-to-achieve-organizational-success\/","title":{"rendered":"Let the Fun Begin: Using Customer Understanding to Achieve Organizational Success"},"content":{"rendered":"\n<p>It&#8217;s one of the toughest links for brands to make: going from customer understanding to organizational transformation and, therefore, success. The key is to transform that understanding to action!<\/p>\n\n\n\n<p>Pearl-Plaza expert Jennifer Passini walks you through how to make sure knowing about the experience translates to improving the experience in her latest article. <\/p>\n","protected":false},"featured_media":15360,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[200],"class_list":["post-17681","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-point-of-view-en-au-en-nz"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/17681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/17681\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media\/15360"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=17681"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/industry?post=17681"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource-type?post=17681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}