{"id":49501,"date":"2021-03-31T00:44:00","date_gmt":"2021-03-31T00:44:00","guid":{"rendered":"https:\/\/inmoment.com\/resource\/csc-rebranding-and-re-launching-a-legacy-voc-program\/"},"modified":"2022-10-14T01:36:52","modified_gmt":"2022-10-14T01:36:52","slug":"csc-rebranding-and-re-launching-a-legacy-voc-program","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-nz\/resource\/csc-rebranding-and-re-launching-a-legacy-voc-program\/","title":{"rendered":"Re-Branding and Re-Launching a Legacy VoC Program"},"content":{"rendered":"\n<p>Aussie super company, <a href=\"https:\/\/www.csc.gov.au\" target=\"_blank\" rel=\"noopener\">Commonwealth Superannuation Corporation (CSC)<\/a> describes what it takes to rebrand and re-launch a legacy <a href=\"https:\/\/inmoment.com\/blog\/voice-of-the-customer-voc\/\">VoC<\/a> program. <\/p>\n\n\n\n<p>Download now to learn how to challenge outdated ways of thinking, re-start with a fresh set of <a href=\"https:\/\/inmoment.com\/en-nz\/xi-terms\/what-is-customer-experience\/\">CX<\/a> principles, and successfully socialise the program across the business.<\/p>\n","protected":false},"featured_media":49490,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[271,272],"resource-type":[214,216],"class_list":["post-49501","resource","type-resource","status-publish","has-post-thumbnail","hentry","industry-financial-services-en-au","industry-financial-services-en-nz","resource-type-case-study-en-au","resource-type-case-study-en-nz"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/49501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource\/49501\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media\/49490"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=49501"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/industry?post=49501"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/resource-type?post=49501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}