{"id":48404,"date":"2021-06-09T00:38:58","date_gmt":"2021-06-09T00:38:58","guid":{"rendered":"https:\/\/inmoment.com\/customer-stories\/docusign\/"},"modified":"2022-09-19T16:32:59","modified_gmt":"2022-09-19T16:32:59","slug":"docusign","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/en-sg\/customer-stories\/docusign\/","title":{"rendered":"DocuSign"},"content":{"rendered":"\n<p>Most of us no longer think twice about signing an agreement online. That&#8217;s thanks to DocuSign, where growth is driven by customers who share the easy, secure e-signature experience with colleagues and clients. The product team at DocuSign uses in-app NPS microsurvey feedback to continually optimize end user experience. This Net Promoter Score program, powered by Pearl-Plaza, also identifies brand enthusiasts who are the engine of a robust customer advocacy program.<\/p>\n\n\n\n<p>\u201cAgility of implementation! Product teams love the ease and high level of security. It\u2019s a no-brainer to course correct based on what they see.\u201d <br>-Director of Customer Experience, DocuSign<\/p>\n","protected":false},"featured_media":27972,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[34,580],"region":[43],"class_list":["post-48404","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-b2b","industry-technology","region-north-america"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/customer-stories\/48404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/customer-stories\/48404\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media\/27972"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media?parent=48404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/categories?post=48404"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/industry?post=48404"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/region?post=48404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}