{"id":56301,"date":"2023-03-31T02:47:46","date_gmt":"2023-03-31T02:47:46","guid":{"rendered":"https:\/\/inmoment.com\/lp\/behavioural-science-principles-webinar\/"},"modified":"2023-11-07T20:46:25","modified_gmt":"2023-11-08T03:46:25","slug":"behavioural-science-principles-webinar","status":"publish","type":"lp","link":"https:\/\/inmoment.com\/en-sg\/lp\/behavioural-science-principles-webinar\/","title":{"rendered":"Driving Change in Your Voice of Customer Program: Applying Behavioural Science Principles"},"content":{"rendered":"<section id=\"block-504f1459959a319d9fe7f9fe292b6e33\" class=\"content-block gated-featured-asset-block gated-feature-asset-block-right alignfull no-background\" style=\"\">\n\t\t<div class=\"gated-featured-asset-block-inner\">\n\t\t\t\n\t\t\t\t\t\t\t\n\n\n\t<span class=\"hs-gated-content-reveal-overlay  \"><\/span>\n\t<div class=\"hs-form-sticky-wrap   \">\n\t\t\n\n\t\t<div id=\"hubspot-form-6842e5ce570a3\" class=\"block-hubspot-form hs-form-outer  \" data-chili=\"\" data-form-id=\"32e872b5-396b-4da6-905d-57c7e16b5b15\" >\n\t\t\t\t\t\t\t\t\t<!-- <span class=\"hs-gated-content-reveal-overlay\"><\/span> -->\n\t\t\t\t\t\t\n\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"hs-form-title   \">Watch On-Demand<\/h3>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"skeleton-loader\" id=\"loading-indicator-hubspot-form-6842e5ce570a3\">\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-1\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-2\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-3\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<script>\n\t\t\t\t\thsformEmbedJs.addEventListener('load', function(event_6842e5ce570a3) {\n\n\t\t\t\t\t\tvar gatedContentType = 'video';\n\t\t\t\t\t\tvar timeoutTime = 0;\n\n\t\t\t\t\t\t\/\/ Set up functions\n\t\t\t\t\t\tfunction onFormReadyFunction($form) {\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Hide the loading indicator here if ZIFC not enabled\n\t\t\t\t\t\t\t\tif (document.getElementById('loading-indicator-hubspot-form-6842e5ce570a3'))\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-hubspot-form-6842e5ce570a3').style.display = 'none';\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Gated content known user check\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\ttimeoutTime = parseInt(timeoutTime * 1000);\n\n\t\t\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t\t\tdocument.body.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t\tdocument.documentElement.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t}, timeoutTime);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/ inject custom field values into Hubspot hidden input names\n\t\t\t\t\t\t\tvar formIDLastAssetData = formIDLastAssetData || [];\n\t\t\t\t\t\t\tformIDLastAssetData.push({\n\t\t\t\t\t\t\t\tid: 'hubspot-form-6842e5ce570a3',\n\t\t\t\t\t\t\t\tlast_asset: 'Applying Behavioural Science Principles (APAC Webinar)'\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\tvar input = $form[0].querySelector('input[name=\"last_asset\"]');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/lastAssetInputs.forEach(input => {\n\t\t\t\t\t\t\tif(input.closest('.block-hubspot-form')) {\n\t\t\t\t\t\t\t\tvar formId = input.closest('.block-hubspot-form').id;\n\t\t\t\t\t\t\t\tvar formData = formIDLastAssetData.find(item => item.id === formId);\n\n\t\t\t\t\t\t\t\tif (formData) {\n\t\t\t\t\t\t\t\t\tinput.value = formData.last_asset;\n\t\t\t\t\t\t\t\t\tinput.dispatchEvent(new Event('input', { bubbles: true }));\n\n\t\t\t\t\t\t\t\t\tconsole.log(formData.last_asset);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\/\/});\n\t\t\t\t\t\t\t\/\/ if (document.querySelector('input[name=\"last_asset\"]')) {\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').value = '<\/\/?php echo $last_asset; ?>';\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').dispatchEvent(new Event('input', {\n\t\t\t\t\t\t\t\/\/ \t\tbubbles: true\n\t\t\t\t\t\t\t\/\/ \t}));\n\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ After button clicked, but before data is sent\n\t\t\t\t\t\tfunction onBeforeFormSubmitFunction($form) {\n\t\t\t\t\t\t\tconst submitButton = $form.find('input[type=\"submit\"]').get(0);\n\n\t\t\t\t\t\t\tif (submitButton) {\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('submit-loading');\n\t\t\t\t\t\t\t\tsubmitButton.value = \"Loading...\";\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Next few functions fire only if ZI enabled\n\t\t\t\t\t\tfunction onEmailChange($form) {\n\t\t\t\t\t\t\tconst emailInput = document.querySelector('input[name=\"email\"]');\n\n\t\t\t\t\t\t\tif (emailInput && !emailInput.hasListenersAttached) {\n\t\t\t\t\t\t\t\t['input', 'change'].forEach(eventType => {\n\t\t\t\t\t\t\t\t\temailInput.addEventListener(eventType, handleInputChange.bind(null, $form, emailInput));\n\t\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\temailInput.hasListenersAttached = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleInputChange($form, emailInput) {\n\t\t\t\t\t\t\t\/\/console.log('Email input event triggered:', emailInput.value);\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleZoomInfoMatch($form, emailInput) {\n\t\t\t\t\t\t\tvalidateEmailWithDelay(emailInput);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction validateEmailWithDelay(emailInput) {\n\t\t\t\t\t\t\tvar form = emailInput.closest('form');\n\t\t\t\t\t\t\tvar submitButton = form.querySelector('input[type=\"submit\"]');\n\n\t\t\t\t\t\t\tfunction disableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Disable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tfunction enableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Enable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.remove('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = false;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\tconst neverBounceStatus = emailInput.getAttribute('data-zi-neverbounce-status');\n\t\t\t\t\t\t\t\t\/\/console.log(neverBounceStatus);\n\n\t\t\t\t\t\t\t\tif (neverBounceStatus === 'valid') {\n\t\t\t\t\t\t\t\t\t\/\/console.log('The email input has data-zi-neverbounce set to valid.');\n\t\t\t\t\t\t\t\t\t\/\/ Handle valid email status if needed\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'invalid') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'disposable') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\tenableSubmit();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 500);\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\n\t\t\t\t\t\tfunction onFormSubmitFunction($form) {\n\t\t\t\t\t\t\t\/\/console.log('onFormSubmit function');\n\t\t\t\t\t\t\t\/\/ if ($form.attr('id') === 'hsForm_32e872b5-396b-4da6-905d-57c7e16b5b15') {\n\t\t\t\t\t\t\t\/\/ \t\/\/console.log(\"32e872b5-396b-4da6-905d-57c7e16b5b15 form submit function\");\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction onFormSuccessFunction($form, data) {\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\trevealGatedContent();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo' || gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealPopupVideo($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\trevealPopupPdf($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealFooterPopupVideo()\n\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\trevealInnerGate($form);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\/\/ GTM add event trigger here\n\t\t\t\t\t\t\twindow.dataLayer = window.dataLayer || []\n\t\t\t\t\t\t\twindow.dataLayer.push({\n\t\t\t\t\t\t\t\t'event': 'form_submit',\n\t\t\t\t\t\t\t\t'lastAsset': 'Applying Behavioural Science Principles (APAC Webinar)',\n\t\t\t\t\t\t\t\t'formSubmittedPage': window.location.href,\n\t\t\t\t\t\t\t\t'salesforceCampaignID': 'Driving Change in Your Voice of Customer Program: Applying Behavioural Science Principles',\n\t\t\t\t\t\t\t\t'formType': 'gated',\n\t\t\t\t\t\t\t\t'gatedContentType': gatedContentType\n\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\tlocalStorage.setItem('hasSubmittedForm', 'true');\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealInnerGate($form) {\n\t\t\t\t\t\t\tif($form[0].closest('.block-im-quiz')) {\n\t\t\t\t\t\t\t\t$form[0].closest('.hs-form-sticky-wrap').classList.add('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.im-quiz-finish-screen').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.quiz-inner').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.restart').style.display = 'inline-block';\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealGatedContent() {\n\t\t\t\t\t\t\t\/\/console.log('content has been revealed');\n\t\t\t\t\t\t\tdocument.body.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t\tdocument.documentElement.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupPdf($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.more-content').classList.add('hidden');\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom .header-cta-button').click();\n\t\t\t\t\t\t\t}, 3000);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupVideo($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.play-btn.modal-trigger.form-to-video').click();\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.form-to-video-wrapper').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t}\n\t\t\t\t\t\tfunction revealFooterPopupVideo() {\n\t\t\t\t\t\t\tdocument.querySelector('.play-btn.modal-trigger.form-to-video.footer-cta').click();\n\t\t\t\t\t\t\tdocument.querySelector('.form-to-video-wrapper.footer-cta').classList.remove('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-title.footer-cta').classList.add('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-sticky-wrap.footer-cta-popup-video .block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t\tvar submittedMessages = document.querySelectorAll('.submitted-message');\n\t\t\t\t\t\t\tsubmittedMessages.forEach(function(submittedMessage) {\n\t\t\t\t\t\t\t\tsubmittedMessage.classList.add('hidden');\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction gotoScorecard(data) {\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tvar baseURL = '';\n\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\t\t\t\t\t\t\tthankYouURLParams['first_name'] = data.submissionValues.firstname ? data.submissionValues.firstname : '';\n\t\t\t\t\t\t\tthankYouURLParams['last_name'] = data.submissionValues.lastname ? data.submissionValues.lastname : '';\n\t\t\t\t\t\t\tthankYouURLParams['email'] = data.submissionValues.email ? data.submissionValues.email : '';\n\t\t\t\t\t\t\tthankYouURLParams['phone_number'] = data.submissionValues.phone ? data.submissionValues.phone : '5555555555';\n\n\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\n\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}?${queryString}&suppress_fields`;\n\n\t\t\t\t\t\t\twindow.open(finalThankyouURL, '_blank');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Returns the redirect URL needed for the Hubspot form\n\t\t\t\t\t\tfunction generateThankYouURL(customURL, formType, gatedContentType, gatedAsset, $form) {\n\t\t\t\t\t\t\t\/\/ Check if custom Thank You URL is needed\n\t\t\t\t\t\t\tif (!customURL) {\n\t\t\t\t\t\t\t\tvar baseURL =\n\t\t\t\t\t\t\t\t\t'https:\/\/inmoment.com\/en-sg\/thank-you\/?';\n\t\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\n\t\t\t\t\t\t\t\tif (formType === 'gated') {\n\t\t\t\t\t\t\t\t\tif (gatedContentType === 'pdf') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'asset';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'video') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'video';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\/\/console.log('gatedAsset -> ', gatedAsset);\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'demo') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'contact') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'event') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'event';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\/\/console.log('thankYouURLParams -> ', thankYouURLParams);\n\t\t\t\t\t\t\t\t\/\/ Construct the query string by joining the key-value pairs\n\t\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\n\t\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\t\t\t\t\t\t\t\t\/\/console.log('queryString -> ', queryString);\n\t\t\t\t\t\t\t\t\/\/ Combine the base URL with the query string\n\t\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}${queryString}`;\n\n\t\t\t\t\t\t\t\t\/\/console.log('finalThankyouURL -> ', finalThankyouURL);\n\t\t\t\t\t\t\t\treturn finalThankyouURL;\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\/\/console.log('customURL -> ', customURL);\n\t\t\t\t\t\t\t\treturn customURL;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif(document.querySelector('#hubspot-form-6842e5ce570a3')) {\n\t\t\t\t\t\t\t\tvar observer = new IntersectionObserver(function(el) {\n\t\t\t\t\t\t\t\t\tel = el[0] ? el[0] : el;\n\t\t\t\t\t\t\t\t\tif (el.isIntersecting) {\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\/\/ Main hubspot code\n\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\tportalId: \"1787915\",\n\t\t\t\t\t\t\tlocale: \"en\",\n\t\t\t\t\t\t\ttarget: \"#hubspot-form-6842e5ce570a3 .form_target\",\n\t\t\t\t\t\t\tcss: '',\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tredirectUrl: generateThankYouURL('',\n\t\t\t\t\t\t\t\t\t'gated', 'video',\n\t\t\t\t\t\t\t\t\t'https%3A%2F%2Fyoutu.be%2FfuCKk82L9LY'),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tformId: \"32e872b5-396b-4da6-905d-57c7e16b5b15\",\n\t\t\t\t\t\t\tmanuallyBlockedEmailDomain: [\"mailinator.com\",\"mailor.com\",\"yahoi.co.uk\",\"art.suez.edu.eg\",\"eol.com\",\"info.com\",\"weizixu.com\",\"naymedia.com\",\"compny.com\",\"linator.com\",\"edu.com\",\"mailinaor.com\",\"sportrid.comm\",\"tufufacenurimyv.com\",\"eeeqwe2.com\",\"armyspy.com\",\"info.net\",\"hinoon.com\",\"ainator.com\",\"busniess.com\",\"GMAIL1.com\",\"alright.com\",\"example.com\",\"poverts.com\",\"mailt.com\",\"apxby.com\",\"gmail.com\",\"yahoo.com\",\"hotmail.com\",\"live.com\",\"aol.com\",\"outlook.com\",\"qq.com\",\"comcast.com\",\"icloud.com\",\"ctpagent.com\",\"wesolvecx.com\",\"getthematic.com\",\"merkle.com\",\"getlocalmeasure.com\",\"localmeasure.com\",\"asknicely.com\",\"nielseniq.com\",\"momentive.com\",\"reputation.com\",\"zenloop.com\",\"eloquant.com\",\"hellocustomer.com\",\"skeepers.io\",\"yabble.com\",\"resonate.com.au\",\"smg.com\",\"altointelligence.co.uk\",\"altointelligence.com\",\"auracorp.com\",\"bareinternational.com\",\"bestmark.com\",\"blauw.com\",\"clarabridge.com\",\"concentrix.com\",\"concur.com\",\"confirmit.com\",\"copytimize.com\",\"critizr.com\",\"crowdicity.com\",\"customerradar.com\",\"customersat.com\",\"gallup.com\",\"getfeedback.com\",\"gfk.com\",\"globis-consulting.de\",\"glowfeed.com\",\"insync.com.au\",\"intervista.ch\",\"iperceptions.com\",\"jacada.com\",\"ka-brandresearch.com\",\"kantar.com\",\"kantartns.com\",\"kunden-insights.de\",\"link.ch\",\"livinglens.tv\",\"Loyalty360.org\",\"management-consult.de\",\"medallia.com\",\"morpace.com\",\"nice.com\",\"niceincontact.com\",\"op2ma.com.au\",\"opinionlab.com\",\"oracle.com\",\"pangealabs.com\",\"pidas.com\",\"potentiate.com\",\"quadient.com\",\"qualtrics.com\",\"questback.com\",\"rateitapp.com\",\"rateitapp.com.au\",\"responsetek.com\",\"rightnow.com\",\"salesforce.com\",\"sap.com\",\"satmetrix.com\",\"slmedien.de\",\"smg.com\",\"sphanalytics.com\",\"stellarbpo.com\",\"stellarxm.com\",\"strikedeck.com\",\"surveygizmo.com\",\"surveymonkey.com\",\"tele-research.de\",\"themsrgroup.com\",\"tns-global.com\",\"tns-infratest.com\",\"tnsglobal.com\",\"touchpointgroup.com\",\"ttr-group.de\",\"united-research.com\",\"usabilla.com\",\"verint.com\",\"vovici.com\",\"walkerinfo.com\",\"zendesk.com\",\"zingle.com\"],\n\n\t\t\t\t\t\t\t\/\/ Arbitrary in case there are two of same form on page\n\t\t\t\t\t\t\tformInstanceId: \"hubspot-form-6842e5ce570a3\",\n\n\n\n\t\t\t\t\t\t\tonFormReady: function($form) {\n\t\t\t\t\t\t\t\tonFormReadyFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonBeforeFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonBeforeFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmitted: function($form, data) {\n\t\t\t\t\t\t\t\tonFormSuccessFunction($form, data);\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tsubmitText: \"Watch\",\n\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tobserver.unobserve(el.target);\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}, {\n\t\t\t\t\t\t\t\t\troot: null,\n\t\t\t\t\t\t\t\t\trootMargin: '0px 0px 50% 0px',\n\t\t\t\t\t\t\t\t\tthreshold: 0.1\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tvar targetElement = document.querySelector('#hubspot-form-6842e5ce570a3');\n\t\t\t\t\t\t\t\tobserver.observe(targetElement.parentElement);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t}) \/\/ on hs script loaded\n\t\t\t\t<\/script>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\n\n\t\t\t\t\n\t\t\t\t<div class=\"form_target\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hidden form-to-video-wrapper  \">\n\t\t\t\t\t\t<button type=\"button\" class=\"play-btn modal-trigger form-to-video bg-tsunami  \" data-toggle=\"modal\" data-target=\".video-content-892443432hubspot-form-6842e5ce570a3\" data-url=\"\">Play Video<\/button>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t\t\t\t\t\n\t\t\t<div class=\"gated-featured-asset-block-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"gated-featured-asset-block-text-content color-orca\">\n\t\t\t\t\t\t<p>Implementing a <a href=\"https:\/\/inmoment.com\/blog\/voice-of-the-customer-voc\/\">Voice of Customer (VoC)<\/a> program can be challenging, especially when it comes to changing people&#8217;s behaviour and getting everyone on the same page. In this on-demand webinar, our team of experienced Pearl-Plaza consultants share their insights on how to drive change in your organisation&#8217;s VoC program.<\/p>\n<p>Join our Head of Consulting, Gillian Mackay, and Senior <a href=\"https:\/\/inmoment.com\/en-sg\/xi-terms\/what-is-customer-experience\/\">CX<\/a> Consultants, Kiri Burgess and Helene James as they share their expertise in implementing successful VoC programs for clients such as Foxtel, Commbank, nbn, and IAG.<\/p>\n<p>The Pearl-Plaza Consulting Team provides specific client examples across three key areas:<\/p>\n<ul>\n<li>Defining the desired behaviour<\/li>\n<li>Identifying drivers and barriers to behaviour<\/li>\n<li>Designing interventions to promote a change in behaviour<\/li>\n<\/ul>\n<p>Learn how to effectively influence change in your organisation&#8217;s VoC program using key principles from behavioural science in this 30-minute on-demand webinar.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-41602\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/gillianmackay-150x150.jpeg\" alt=\"Gillian Mackay\" width=\"100\" height=\"100\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/gillianmackay-150x150.jpeg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/gillianmackay-300x300.jpeg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/gillianmackay.jpeg 481w\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-41610\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/KiriBurgess-150x150.jpeg\" alt=\"Kiri Burgess\" width=\"100\" height=\"100\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/KiriBurgess-150x150.jpeg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/KiriBurgess-300x300.jpeg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/KiriBurgess.jpeg 392w\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55951\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/Helene_James-150x150.jpg\" alt=\"Helene James\" width=\"100\" height=\"100\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/Helene_James-150x150.jpg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/Helene_James-300x300.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/Helene_James.jpg 482w\" \/><\/p>\n<p>Our presenters are <em>Head of Consulting<\/em>, <strong>Gillian Mackay<\/strong>, and <em>Senior CX Consultants<\/em>, <strong>Kiri Burgess<\/strong> and <strong>Helene James<\/strong>. Pearl-Plaza&#8217;s Consulting Team partners with our clients every day to share best practices and provide program guidance. Each member of the <a href=\"https:\/\/inmoment.com\/en-sg\/services\/\">Pearl-Plaza Consulting Team<\/a> has led client-side voice of customer programs, including <a href=\"https:\/\/www.foxtel.com.au\" target=\"_blank\" rel=\"noopener\">Foxtel<\/a>, <a href=\"https:\/\/www.commbank.com.au\" target=\"_blank\" rel=\"noopener\">Commbank<\/a>, <a href=\"https:\/\/www.nbnco.com.au\" target=\"_blank\" rel=\"noopener\">nbn<\/a>, and <a href=\"https:\/\/www.iag.com.au\" target=\"_blank\" rel=\"noopener\">IAG<\/a>. Now, the team shares these learnings with Pearl-Plaza client programs across APAC to ensure each program evolves and achieves business outcomes, unique to each brand.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n<section id=\"block-132fc2004d6882eb0bc9ac82ba2753e4\" class=\"content-block client-logo-bar-block default alignfull no-background\" style=\"\">\n\t<div class=\"logo-bar-wrapper\">\n\n\t\t<div class=\"default-bar bar-grid grid grid-nogutter background-great-white\">\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-181969065\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/TiffanyCo_Logo-13-13.svg\" alt=\"Tiffany &#038; Co. logo in black and white.\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Tiffany &#038; Co.<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-1170334804\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-300x106.png\" alt=\"ASICS\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">ASICS<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-1694122823\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Hubspot-Logo-153.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Hubspot<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3828447656\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/CoffeeClub_logo-136.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">The Coffee Club<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3817203621\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Zoom-Logo-151.svg\" alt=\"Zoom's logo in blue.\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Zoom<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3695982274\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Hootsuite_Logo-160-01.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Hootsuite<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-902310874\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Glassdoor-Logo-144.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Glassdoor<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-237715058\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/aesop-logo-300x95.png\" alt=\"Aesop\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Aesop<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-2056042015\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Docusign-Logo-150.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">DocuSign<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-4258132164\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai_logo-134.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Hyundai<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t<!-- end foreach $clientlogos -->\n\t\t<\/div><!-- .bar grid -->\n\n\t\t\n\t\t<!-- First Modal - Content Modal -->\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-1170334804\" id=\"content-modal-1170334804\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"901\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo.png\" class=\"logo-image\" alt=\"ASICS\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo.png 2560w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-300x106.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-1024x360.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-768x270.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-1536x541.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-2048x721.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/asics-logo-1920x676.png 1920w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">In 2020, ASICS turned its focus on customer experience. By 2022, the program had rolled out to 27 countries. ASICS uses its experience program to get quantitative benchmarks for quality store experience, to learn why customers visit the stores, and to find ways to improve the store experience. With direct contact to frontline teams, response volume would see a 40% month on month lift with a corresponding increase of +19% of direct CX sales.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Tabia Chui, Manager, Retail Promotions Department, ASICS<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Launching-and-Scaling-a-Global-CX-Program.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-1694122823\" id=\"content-modal-1694122823\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Hubspot-Logo-153.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Hubspot uses Pearl-Plaza to optimise user experience. The product team gathers insights using in-app microsurveys that are hyper-targeted to users of specific features and functionality.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3828447656\" id=\"content-modal-3828447656\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/CoffeeClub_logo-136.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">\u201cFor our operating, training, and HR teams, addressing the right service concerns in order of priority in the right regions has been critical. And for our product development and marketing teams, we know what we should continue doing well through drivers of experience and dashboards.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Steve Hazard, Chief Operating Officer, Minor DKL<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/11\/The-Coffee-Club-Case-Study.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3817203621\" id=\"content-modal-3817203621\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Zoom-Logo-151.svg\" class=\"logo-image\" alt=\"Zoom&#039;s logo in blue.\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">&quot;Smartly segmented NPS data was a big win with Pearl-Plaza. To have this customer data and feedback at the fingertips of every Salesforce user in our organisation is HUGE!&quot;<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Head of Customer Success, Zoom<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3695982274\" id=\"content-modal-3695982274\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Hootsuite_Logo-160-01.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">\u201cPearl-Plaza is on the cutting edge, and that helps Hootsuite move forward.  Since using Pearl-Plaza microsurveys in our product we\u2019ve been able to 3x our Net Promoter Score. And, using Pearl-Plaza has helped me free up my time &#8212; I can be more strategic. It\u2019s so much easier when you have all of the feedback come into one place. You can look at the snapshot view. You can filter. You can triage. Honestly, it\u2019s so much better than going through spreadsheets manually. I never want to do that again.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Customer Insights Manager, Hootsuite<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"play-btn modal-trigger \" data-toggle=\"modal\" data-target=\".video-content-3764594316\" data-url=\"https:\/\/player.vimeo.com\/video\/569930209?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Play Video<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-video video-content-3764594316\" id=\"video-modal-3764594316\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3764594316\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"HootSuite Builds Customer Happiness\" src=\"https:\/\/player.vimeo.com\/video\/569930209?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #video-modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-902310874\" id=\"content-modal-902310874\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Glassdoor-Logo-144.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">\u201cThe Pearl-Plaza platform allows our Support team to segment feedback by agent and other relevant business drivers to uncover insights that help us optimize our support experience, and it can also reveal bottlenecks that are best addressed by improving product features or design.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Glassdoor<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-237715058\" id=\"content-modal-237715058\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"381\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/aesop-logo.png\" class=\"logo-image\" alt=\"Aesop\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/aesop-logo.png 1200w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/aesop-logo-300x95.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/aesop-logo-1024x325.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/aesop-logo-768x244.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Aesop is a skin, body, hair and homecare brand that was founded in 1987 in Australia. The products are built with natural botanic ingredients and essential oils, focused on creating a sensory experience for customers.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/A-Cross-Regional-Approach-to-Customer-Experience.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-2056042015\" id=\"content-modal-2056042015\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Docusign-Logo-150.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">\u201cAgility of implementation! Product teams love the ease and high level of security.  It\u2019s a no-brainer to course correct based on what they see.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Director of Customer Experience, DocuSign<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-4258132164\" id=\"content-modal-4258132164\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai_logo-134.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Pearl-Plaza collaborated with Hyundai to develop a core group of service experience metrics. Hyundai discovered that the strongest driver of both good and poor experiences for customers is in-store staff. With this insight, Hyundai established corporate behaviour guidelines and training to ensure every encounter is \u201cfriendly, helpful, and efficient.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai-and-Pearl-Plaza.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t<!-- end modal foreach -->\n\n\t<\/div><!-- .logo-bar-wrapper -->\n\t<!-- $client_logos -->\n<\/section><!-- .client-logo-bar-block -->\n","protected":false},"featured_media":55974,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-56301","lp","type-lp","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/lp\/56301","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/lp"}],"about":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/types\/lp"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/lp\/56301\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media\/55974"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media?parent=56301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}