{"id":36527,"date":"2021-11-10T22:56:17","date_gmt":"2021-11-10T22:56:17","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=resource&#038;p=36527"},"modified":"2021-12-06T01:53:27","modified_gmt":"2021-12-06T01:53:27","slug":"bank-of-new-zealand-teams-up-with-inmoment","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-sg\/resource\/bank-of-new-zealand-teams-up-with-inmoment\/","title":{"rendered":"Bank of New Zealand Teams Up With Pearl-Plaza To Creatively Overcome Survey Fatigue Rules"},"content":{"rendered":"\n<p>When faced with a challenge, Bank of New Zealand (BNZ) used Pearl-Plaza\u2019s Platform to solve a tricky problem\u2014 getting around the existing survey fatigue rules to leverage its customer experience database.<\/p>\n\n\n\n<p>The results? Avoiding extra engineer work and a 10% uplift in customer feedback!<\/p>\n\n\n\n<p>Download this impact story to see how how Bank of New Zealand (BNZ) uses the Pearl-Plaza platform to collect, analyse, and act on customer feedback.<\/p>\n","protected":false},"featured_media":36516,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[273],"resource-type":[217],"class_list":["post-36527","resource","type-resource","status-publish","has-post-thumbnail","hentry","industry-financial-services-en-sg","resource-type-case-study-en-sg"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource\/36527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource\/36527\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media\/36516"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media?parent=36527"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/industry?post=36527"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource-type?post=36527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}