Thursday June 26, 2025 | Shangri-La The Fort, Manila
Join CX professionals and industry experts for a full day of actionable sessions, networking, and practical solutions designed to help you move your customer experience program forward.
Learn What Works in CX
Return on investment (ROI) is the ultimate goal for every customer experience program. That’s why every session at the XI Forum focuses on proven strategies and measurable outcomes. This event is the perfect opportunity for customer experience professionals to learn from their peers and get applicable takeaways to bring into their own programs. Here’s what you can expect:
Full Customer Perspectives
Actionable Insights
Smarter Strategies
Speakers
Keep an eye on the growing lineup of award-winning speakers!
Jason Katsambiris
Voice of the Customer Program Manager
Eric Weight
VP Solutions Consulting APAC
David Blakers
Managing Director, Asia-Pacific
Why Attend?
Feedback From Previous Events
What Are the Event Details?
Thursday June 26, 2025
8:30am – 1:00pm
Shangri-La The Fort, Manila
30th Street corner 5th Avenue,
Bonifacio Global City,
Taguig City, Philippines
Who Should Attend:
Professionals focused on improving customer experience outcomes and growing their programs.