{"id":2791,"date":"2020-09-05T21:17:40","date_gmt":"2020-09-05T21:17:40","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/?page_id=2791"},"modified":"2024-05-07T14:59:05","modified_gmt":"2024-05-07T20:59:05","slug":"applications","status":"publish","type":"page","link":"https:\/\/inmoment.com\/applications\/","title":{"rendered":"Applications"},"content":{"rendered":"
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\n\n\t\t\t\t\t\t\"Pearl-Plaza\"\n\n\t\t\t\t\t<\/figure>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t
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Applications<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t

When you pick up your smartphone to accomplish a task\u2014whether it\u2019s checking your bank account balance or ordering dinner for your family\u2014you simply pull up the right app. It\u2019s simple, intuitive, and familiar.<\/p>\n

We built the Experience Intelligence\u2122 (XI) Platform to work just like your app drawer. Streamlined, mobile-optimized applications crafted with your tasks in mind. Purpose-built to help you get your job done.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> \n\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n

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Multimedia Feedback<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t

How You Listen Matters<\/h3>\n

Gone are the days of reading through long and wordy reviews. Instead, images, videos, and voice recordings are the new medium for communicating and understanding experiences. Hearing the stories, and seeing the facial expressions and body language directly from your customers adds a depth of understanding and emotion simply not possible in text.<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t

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Active Listening\u00ae<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t

Conversations Not Interrogations<\/h3>\n

Traditional feedback methods tend to feel like one-sided interrogations. Active Listening\u00ae<\/span>\u2014Pearl-Plaza\u2019s patented AI-powered feedback bot\u2014encourages rich conversations by listening and responding to customers in real-time, eliciting not only more, but more valuable responses. This additional detail is the difference between knowing that an experience was great and knowing exactly why it was great and how to replicate it.<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n

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Social Monitoring<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t

Capture Every Customer Story<\/h3>\n

The social sphere is a big place and tuning into the corners where customers share their most meaning stories isn\u2019t always easy. Pearl-Plaza helps you tap into popular online review and social sites and embeds these stories alongside experience data, ensuring you have the full spectrum of the customers\u2019 voice built into your business decisions.<\/p>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t

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