{"id":4213,"date":"2020-09-14T03:49:07","date_gmt":"2020-09-14T03:49:07","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/?page_id=4213"},"modified":"2024-01-31T08:17:46","modified_gmt":"2024-01-31T15:17:46","slug":"resources","status":"publish","type":"page","link":"https:\/\/inmoment.com\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"<section id=\"block-84c3f3501ed6dfdbb7d9c9935ab85619\" class=\"content-block featured-posts-block alignfull padding-top-0 has-background color-as-background background-great-white\" style=\"\">\n\t\t\t<div class=\"container display-flex\">\n\t\t\t\t\t\t\t<div class=\"posts-wrap\" style=\"margin-top: -48px;\">\n\t\t\t\t\t\n\t\t<div class=\"featured-card card featured-double half\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-6890\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"\"><span class=\"post-card-tax\">resource<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title \"><a href=\"https:\/\/inmoment.com\/resource\/online-reputation-benchmarks-report\/\">Online Reputation Benchmarks Report for 2024<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"241\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1024x385.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1024x385.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-300x113.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-768x289.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1536x578.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-2048x771.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1920x723.png 1920w\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta cta-card \" href=\"https:\/\/inmoment.com\/resource\/online-reputation-benchmarks-report\/\">\n\t\t\t\t\t\t<span>Learn More<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\n\t\t<div class=\"featured-card card featured-double half\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-35101\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"\"><span class=\"post-card-tax\">resource<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title \"><a href=\"https:\/\/inmoment.com\/resource\/2023-consumer-experience-trends-reports\/\">2024 Consumer Trends Reports<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"184\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-1024x295.png\" class=\"attachment-large size-large\" alt=\"2023 experience trends reports\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-1024x295.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-300x87.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-768x222.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-1536x443.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-2048x591.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/02\/Web-Image-2@3x-1920x554.png 1920w\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta cta-card \" href=\"https:\/\/inmoment.com\/resource\/2023-consumer-experience-trends-reports\/\">\n\t\t\t\t\t\t<span>Learn More<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\t\t\t\t\t<\/div><!-- .posts-wrap -->\n\t\t\t<\/div><!-- .featured-posts-carousel .container.display-flex -->\n\t\n\t<\/section>\n\n\n\n\n<section id=\"block-1634bd1c784cafd74536293450de2360\" class=\"content-block posts-grid-block alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"container display-flex\">\n\n\t\t<div class=\"filters-wrap\">\n\t<form method=\"get\" class=\"search-form posts-grid-form\" onkeydown=\"return event.key != 'Enter';\">\n\t\t<input type=\"hidden\" id=\"ajax-action\" value=\"inmoment_posts_grid_search\" \/>\n\t\t<input type=\"hidden\" id=\"inmoment-search-nonce\" name=\"inmoment-search-nonce\" value=\"ab55bd61c6\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/4213\" \/>\n\t\t\t\t\t<div class=\"posts-grid-search-wrap\">\n\t\t\t\t<label for=\"search-field-2275105887\">\n\t\t\t\t\t<span class=\"screen-reader-text\">To search this site, enter a search term<\/span>\n\t\t\t\t\t<input class=\"posts-grid-search-field\" id=\"search-field-2275105887\" type=\"text\" name=\"s\" value=\"\" aria-required=\"false\" autocomplete=\"off\" placeholder=\"Search\" onblur=\"if (this.value == '') {this.value = '';}\" onfocus=\"if (this.value == 'Search') {this.value = '';}\" \/>\n\t\t\t\t<\/label>\n\t\t\t\t<input type=\"hidden\" id=\"postssearchsubmit\" \/>\n\t\t\t<\/div><!-- .posts-grid-search-wrap -->\n\t\t\t\t\t\t<div class=\"dropdowns-wrap\">\n\t\t\t\t\t\t\t\t<select name=\"Filter by Filter by Resource Types\" class=\"posts-grid-filters posts-grid-filters-0\" data-type=\"resource-type\">\n\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"\">Filter by Resource Types<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"article\" >Article<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"assessment\" >Assessment<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"brochure\" >Brochure<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"case-study\" >Case Study<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"checklist\" >Checklist<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"ebook\" >eBook<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"general\" >General<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"guide\" >Guide<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"infographic\" >Infographic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"podcast-2\" >Podcast<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"point-of-view\" >Point of View<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"q-a\" >Q &amp; A<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"quiz\" >Quiz<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"report\" >Report<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"video\" >Video<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"webinar\" >Webinar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"white-paper\" >White Paper<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"worksheet\" >Worksheet<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t<select name=\"Filter by Filter by Industry\" class=\"posts-grid-filters posts-grid-filters-1\" data-type=\"industry\">\n\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"\">Filter by Industry<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"all\" >All<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"automotive\" >Automotive<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"b2b\" >B2B<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"contact-center\" >Contact Center<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"credit-union\" >Credit Union<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"entertainment\" >Entertainment<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"financial-services\" >Financial Services<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"government\" >Government<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"healthcare\" >Healthcare<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"hospitality\" >Hospitality<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"insurance\" >Insurance<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"manufacturing-2\" >Manufacturing<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"patient-experience\" >Patient Experience<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"qsr\" >QSR<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"food-service\" >Restaurants &amp; Food Service<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"retail\" >Retail<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"retail-banking\" >Retail Banking<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"services\" >Services<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"technology\" >Technology<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"telecom\" >Telecommunications<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"travel-hospitality\" >Travel &amp; Hospitality<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"utilities\" >Utilities<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<\/div><!-- .filters-wrap -->\n\t\t\t\t<\/form><!-- .posts-grid-form -->\n<\/div><!-- .filters-wrap -->\n\n\n\t\t<div class=\"grid posts-grid\" data-post-type=\"resource\">\n\n\t\t\t\t\t<span class=\"posts-grid-total-pages\" data-pages=\"26\"><\/span>\n\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Resource<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/the-growing-frustration-of-unresolved-customer-issues-in-self-service\/\">The Growing Frustration of Unresolved Customer Issues in Self-Service<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"87\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-300x87.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-300x87.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-1024x296.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-768x222.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-1536x444.jpg 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-2048x592.jpg 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/09\/Gartner-PR-PoV-Response-hero-image-1920x555.jpg 1920w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/the-growing-frustration-of-unresolved-customer-issues-in-self-service\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Resource<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/unleashing-insights-a-deep-dive-into-conversational-intelligence\/\">Unleashing Insights: A Deep Dive into Conversational Intelligence<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"168\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/brand-reputation-webinar-og-300x168.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/brand-reputation-webinar-og-300x168.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/brand-reputation-webinar-og-1024x572.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/brand-reputation-webinar-og-768x429.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/brand-reputation-webinar-og.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/unleashing-insights-a-deep-dive-into-conversational-intelligence\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=guide\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Guide<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/build-your-integrated-cx-program\/\">Build Your Integrated CX Program<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"257\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/ICX-Guide-zoom-257x300.webp\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/ICX-Guide-zoom-257x300.webp 257w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/04\/ICX-Guide-zoom.webp 600w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/build-your-integrated-cx-program\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=webinar\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Webinar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/from-feedback-to-brand-advocacy-elevating-your-cx-strategy\/\">From Feedback to Brand Advocacy: Elevating Your CX Strategy<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"116\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-08-at-8.43.43\u202fAM-300x116.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-08-at-8.43.43\u202fAM-300x116.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-08-at-8.43.43\u202fAM-1024x396.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-08-at-8.43.43\u202fAM-768x297.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-08-at-8.43.43\u202fAM-1536x594.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-08-at-8.43.43\u202fAM.png 1835w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/from-feedback-to-brand-advocacy-elevating-your-cx-strategy\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=report\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Report<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/online-reputation-benchmarks-report\/\">Online Reputation Benchmarks Report for 2024<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"113\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-300x113.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-300x113.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1024x385.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-768x289.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1536x578.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-2048x771.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/ORMBR2024@2x-1920x723.png 1920w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/online-reputation-benchmarks-report\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=general\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">General<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/the-inmoment-experience-changing-the-game\/\">The Pearl-Plaza Experience: Changing the Game<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-300x157.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-300x157.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-1024x536.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-768x402.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-1536x804.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-2048x1072.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/01\/SKO-social-1200x628-1-1920x1005.png 1920w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/the-inmoment-experience-changing-the-game\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=webinar\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Webinar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/3-steps-revolutionary-cx-programs-take-to-go-from-customer-data-to-roi\/\">3 Steps Revolutionary CX Programs Take to Go From Customer Data to ROI<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"211\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/07\/CXTeamAndCSuite-300x211.jpg\" class=\"attachment-medium size-medium\" alt=\"customer experience experts analyze data\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/07\/CXTeamAndCSuite-300x211.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/07\/CXTeamAndCSuite-1024x719.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/07\/CXTeamAndCSuite-768x539.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/07\/CXTeamAndCSuite.jpg 1280w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/3-steps-revolutionary-cx-programs-take-to-go-from-customer-data-to-roi\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=assessment\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Assessment<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/cx-survey-assessment\/\">How to Make Sure Your CX Survey Strategy Isn\u2019t a Dead End<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"87\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-300x87.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-300x87.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-1024x295.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-768x221.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-1536x443.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-2048x591.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/survey-web-image-1920x554.png 1920w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/cx-survey-assessment\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=guide\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Guide<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/3-tips-for-insurance-cx-programs-looking-to-collect-valuable-cx-data\/\">3 Tips for Insurance CX Programs Looking to Collect Valuable CX Data<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"83\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/IsuranceRes-300x83.jpg\" class=\"attachment-medium size-medium\" alt=\"Insurance CX data\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/IsuranceRes-300x83.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/IsuranceRes-1024x283.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/IsuranceRes-768x212.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/06\/IsuranceRes.jpg 1280w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/3-tips-for-insurance-cx-programs-looking-to-collect-valuable-cx-data\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=ebook\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">eBook<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/travel-tourism-5-tactics-for-customer-driven-differentiation\/\">Travel &#038; Tourism: 5 Tactics for Customer-Driven Differentiation<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"202\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/ebook_Stories_Aug2017_COVER-01-300x202.png\" class=\"attachment-medium size-medium\" alt=\"Travel &amp; Tourism\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/ebook_Stories_Aug2017_COVER-01-300x202.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/ebook_Stories_Aug2017_COVER-01.png 678w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/resource\/travel-tourism-5-tactics-for-customer-driven-differentiation\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card post-card posts-grid-card\">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/resources\/?im_tax=resource-type&#038;im_tax_val=checklist\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Checklist<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title color-dory\"><a href=\"https:\/\/inmoment.com\/resource\/cx-strategy-for-small-cx-team\/\">How to Craft a Max-Impact CX Strategy for a Small CX Team<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" 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