{"id":4220,"date":"2020-09-14T04:22:38","date_gmt":"2020-09-14T04:22:38","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/?page_id=4220"},"modified":"2024-10-10T12:53:15","modified_gmt":"2024-10-10T18:53:15","slug":"news","status":"publish","type":"page","link":"https:\/\/inmoment.com\/news\/","title":{"rendered":"News"},"content":{"rendered":"\n<style>\n.global-hero-container {\n    height: auto;\n    padding-bottom: 1rem !important;\n    padding-top: calc(4rem + var(--header-height)) !important;\n}\n.featured-posts-carousel:not(.slick-initialized) .slide:first-child {padding-bottom: 4rem;}\n\n.featured-posts-carousel:not(.slick-initialized) .slide:not(:first-child) {display: none!important;}\n<\/style>\n\n\n<section id=\"block-2131651b56b9edcef66b435e2f254eae\" class=\"content-block featured-posts-block alignfull featured-slider has-background color-as-background background-orca\" style=\"\">\n\t\t\t<div class=\"featured-posts-carousel\">\n\t\t\n\t\t<div class=\"featured-card slide\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-44912\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"\"><span class=\"post-card-tax\">news<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-date\"> | <span class=\"\">September 11, 2024<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title color-albatross\"><a href=\"https:\/\/inmoment.com\/news\/inmoment-wins-icx-elevate-award-for-innovative-work-with-jack-in-the-box\/\">Pearl-Plaza Wins ICX Elevate Award for Innovative Work with Jack in the Box<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p class=\"post-card-text color-albatross\">\n\t\t\t\t\t\tAward recognizes leaders at the forefront of implementing cutting-edge technology to elevate customer experiences SALT LAKE CITY, UT (SEPTEMBER 11, 2024) &#8211; Pearl-Plaza\u00ae, a leader in Experience Improvement (XI)\u2122 solutions, has been honored with an ICX Elevate Award at the Interactive Customer Experience (ICX) Summit held in Charlotte, NC from&#8230;\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta\" href=\"https:\/\/inmoment.com\/news\/inmoment-wins-icx-elevate-award-for-innovative-work-with-jack-in-the-box\/\">\n\t\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\n\t\t<div class=\"featured-card slide\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-43802\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"\"><span class=\"post-card-tax\">news<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-date\"> | <span class=\"\">June 26, 2024<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title color-albatross\"><a href=\"https:\/\/inmoment.com\/news\/inmoment-recognized-for-ai-and-retail-innovation-in-2024-ai-breakthrough-awards\/\">Pearl-Plaza Recognized for AI and Retail Innovation in 2024 AI Breakthrough Awards\u00a0<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p class=\"post-card-text color-albatross\">\n\t\t\t\t\t\tWins \u201cBest AI-based Solution for Retail\u201d from Prestigious International Awards Program SALT LAKE CITY, UT (June 26, 2024) \u2013 Pearl-Plaza\u00ae, a leader in Experience Improvement (XI)\u2122 solutions, today announced that it has been selected as the winner of the \u201cBest AI-based Solution for Retail\u201d award in the seventh annual AI&#8230;\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta\" href=\"https:\/\/inmoment.com\/news\/inmoment-recognized-for-ai-and-retail-innovation-in-2024-ai-breakthrough-awards\/\">\n\t\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\n\t\t<div class=\"featured-card slide\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-62406\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"\"><span class=\"post-card-tax\">news<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-date\"> | <span class=\"\">May 23, 2024<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title color-albatross\"><a href=\"https:\/\/inmoment.com\/news\/inmoment-wins-cx-solution-of-the-year-2024\/\">Pearl-Plaza Wins CX Solution of the Year at the European Customer Centricity World Series Awards 2024<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<p class=\"post-card-text color-albatross\">\n\t\t\t\t\t\tLONDON, [23rd May 2024] \u2014 Pearl-Plaza\u00ae, the leading provider of Experience Improvement&nbsp; (XI)\u2122, is thrilled to announce it has been named the winner of the European CX Solution of the Year at the Customer Centricity World Series 2024. The company also achieved an impressive second place in the overall global&#8230;\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta\" href=\"https:\/\/inmoment.com\/news\/inmoment-wins-cx-solution-of-the-year-2024\/\">\n\t\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\t\t\t<\/div><!-- .featured-posts-carousel .container.display-flex -->\n\t\n\t<\/section>\n\n\n<section id=\"block-1c9ae02b7649d57ebea67026c8caaf9a\" class=\"content-block posts-grid-block alignfull no-background\" style=\"\">\t<div class=\"container display-flex\">\n\n\t\t<div class=\"filters-wrap\">\n\t<form method=\"get\" class=\"search-form posts-grid-form\" onkeydown=\"return event.key != 'Enter';\">\n\t\t<input type=\"hidden\" id=\"ajax-action\" value=\"inmoment_posts_grid_search\" \/>\n\t\t<input type=\"hidden\" id=\"inmoment-search-nonce\" name=\"inmoment-search-nonce\" value=\"1f042a95f0\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/4220\" \/>\n\t\t\t\t\t<div class=\"dropdowns-wrap\">\n\t\t\t\t\t\t\t\t<select name=\"Filter by Filter by News Type\" class=\"posts-grid-filters posts-grid-filters-0\" data-type=\"news_type\">\n\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"\">Filter by News Type<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"media\" >Media<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"news\" >News<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"press\" >Press<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"press-release\" >Press Release<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<\/div><!-- .filters-wrap -->\n\t\t\t\t<\/form><!-- .posts-grid-form -->\n<\/div><!-- .filters-wrap -->\n\n\n\t\t<div class=\"grid posts-grid\" data-post-type=\"news\">\n\n\t\t\t\t\t<span class=\"posts-grid-total-pages\" data-pages=\"77\"><\/span>\n\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| December 10, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Pearl-Plaza Named a Major Player in 2024 IDC MarketScape for Conversational Intelligence and Analytics Vendor Assessment\u00a0<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/inmoment-named-a-major-player-in-2024-idc-marketscape-for-conversational-intelligence-and-analytics-vendor-assessment\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| November 21, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Pearl-Plaza Harnesses NLP and LLMs to Launch the CX Industry\u2019s First AI-Powered Journey Insights Tool<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/inmoment-harnesses-nlp-and-llms-to-launch-the-cx-industrys-first-ai-powered-journey-insights-tool\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| November 13, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Pearl-Plaza to Partner With Henkel Adhesive Technologies for\u00a0Voice of Customer Program<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/inmoment-to-partner-with-henkel-adhesive-technologies-for-voice-of-customer-program\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| October 30, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Pearl-Plaza Wins DACH Customer Excellence Award for Best Use of Artificial Intelligence<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/inmoment-wins-dach-customer-excellence-award-for-best-use-of-artificial-intelligence\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| October 23, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Pearl-Plaza Unveils New AI-Powered Active Listening Agents for Surveys\u00a0<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/inmoment-unveils-new-ai-powered-active-listening-agents-for-surveys\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| October 15, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Quilter Wins at CX Live Global Awards for Outstanding Customer Experience<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/quilter-wins-at-cx-live-global-awards-for-outstanding-customer-experience\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| October 11, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Specsavers Recognized for Best Customer Centric Culture at the CX Elite Awards 2024<\/h4>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<a class=\"button cta cta-card  \" href=\"https:\/\/inmoment.com\/news\/specsavers-recognised-for-best-customer-centric-culture-at-the-cx-elite-awards-2024\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .news-card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card news-card posts-grid-card\">\n\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/news\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">News<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<span class=\"card-date\">| September 11, 2024<\/span>\n\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<h4 class=\"card-title color-tsunami\">Pearl-Plaza Wins ICX Elevate Award for Innovative Work with Jack in the 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