{"id":31441,"date":"2021-09-10T18:21:39","date_gmt":"2021-09-10T18:21:39","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=resource&#038;p=31441"},"modified":"2021-10-05T01:33:48","modified_gmt":"2021-10-05T01:33:48","slug":"healthy-cx-programs-never-stop-improving","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/resource\/healthy-cx-programs-never-stop-improving\/","title":{"rendered":"Healthy CX Programs Never Stop Improving"},"content":{"rendered":"\n<ul class=\"wp-block-list\"><li>How do you keep a VoC program continuously evolving? <\/li><li>How do you get executives engaged with customer experience? <\/li><li>How do you shape the company culture around CX? <\/li><\/ul>\n\n\n\n<p>Do you find yourself asking these pressing questions? Click below to read our Q&amp;A with the Global Director of Customer Loyalty at an American multinational medical device and health care company! In it we cover a range of topics around what it takes to develop a mature VoC program and the greater stakes of why a successful CX program is so essential for companies today.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":31449,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[648],"class_list":["post-31441","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-q-a"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource\/31441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource\/31441\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/media\/31449"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/media?parent=31441"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/industry?post=31441"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource-type?post=31441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}