{"id":49456,"date":"2022-10-13T20:32:06","date_gmt":"2022-10-13T20:32:06","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=resource&#038;p=49456"},"modified":"2023-03-14T15:59:39","modified_gmt":"2023-03-14T15:59:39","slug":"credit-union-member-experience-program","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/resource\/credit-union-member-experience-program\/","title":{"rendered":"4 Ways Credit Unions Can Leverage Member Experience Programs for Business Success"},"content":{"rendered":"\n<p>With multiple touchpoints, different member segments and needs, changing competitive threats, an inflexible regulatory environment, and many other internal and marketplace factors, credit unions often strain to understand how best to impact or influence business outcomes with their member experience program.<\/p>\n\n\n\n<p>Luckily, credit unions can break this mold with the right experience partner. An experience program that leverages an optimized combination of data, technology, and human expertise can directly support a credit union\u2019s quest to not only improve members\u2019 and employees\u2019 experiences with the organization, but, most importantly, to drive critical business and financial outcomes.<\/p>\n\n\n\n<p>Looking for more specifics? We\u2019ve identified four goals a credit union\u2019s member experience program should strive for. Whether you\u2019re at the drawing board or looking to reset your priorities, focusing on these areas will help you make the connection between your program and tangible value. Let\u2019s dive in.<\/p>\n","protected":false},"featured_media":49465,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[910,33],"resource-type":[],"class_list":["post-49456","resource","type-resource","status-publish","has-post-thumbnail","hentry","industry-credit-union","industry-financial-services"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource\/49456"}],"collection":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource\/49456\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/media\/49465"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/media?parent=49456"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/industry?post=49456"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource-type?post=49456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}