{"id":8319,"date":"2017-04-27T00:00:00","date_gmt":"2017-04-27T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/infographic-using-voice-of-employee-to-impact-cx\/"},"modified":"2021-08-25T01:56:06","modified_gmt":"2021-08-25T01:56:06","slug":"infographic-using-voice-of-employee-to-impact-cx","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/resource\/infographic-using-voice-of-employee-to-impact-cx\/","title":{"rendered":"Using Voice of Employee to Impact CX"},"content":{"rendered":"<p>The\u00a0employee&#8217;s\u00a0perspective on closing the loop with your customers and improving the\u00a0overall customer experience (CX) is too often ignored by decision makers. This infographic shows\u00a0the positive impact that listening to employees can have on your CX efforts.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2405\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/VoE_Infographic-1.png\" alt=\"\" width=\"1875\" height=\"4163\" \/><\/p>\n","protected":false},"featured_media":7923,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[140],"class_list":["post-8319","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-infographic"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource\/8319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource\/8319\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/media\/7923"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/media?parent=8319"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/industry?post=8319"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/wp-json\/wp\/v2\/resource-type?post=8319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}